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Crown Dodge Chrysler Jeep Ram - CA

(1,274 reviews)
Visit Crown Dodge Chrysler Jeep Ram - CA
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 8:00am–3:00pm
Sunday 8:00am–9:00pm Closed
New (805) 288-6277 (805) 288-6277
Used (805) 288-7409 (805) 288-7409
Service (805) 288-7624 (805) 288-7624

Reviews

(1,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

We recently purchased a Jeep Grand Cherokee from Crown Dodge. Our salesman, Steve Ontiveros, was extremely helpful throughout the process. Everyone at Crown Dodge was very nice and Steve has taken the time to follow up with us a number of times to ensure that we are happy with our vehicle. We would highly recommend Steve and Crown Dodge if you are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Happy Customer. Everyone at Crown Dodge Chrysler Jeep and RAM is very pleased to hear how happy you are with your new Jeep Grand Cherokee. Thank you for taking the time to share your feelings about our Dealership and Steve. Congratulations on your purchase and enjoy your new vehicle!

Time well spend

Went into to look for a brand new patriot. I was a first time buyer with no credit, so I didn't qualify by myself. That didn't discourage Marco and went on beyond his time to show me what to do and built my credit, and to have someone help me co sign for the car. To get the best financing possible. Just the time Marco took on explaining things made me appreciate my time at Crown Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jose, Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to express your appreciation with Marco and your experience here. We hope when you are ready to purchase your vehicle you will give us the opportunity to help with your needs.

Excellent Experience

We recently purchased a Grand Cherokee from Crown Dodge and although we knew what we were looking for, the service we received from Steve Ontiveros was excellent. He made the experience pleasant and has since followed up on the sale a couple of times to ensure our satisfaction with the car. We could not be happier with the experience and highly recommend Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Wendy, Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to express your pleasure with your purchasing experience at our Dealership. It makes us proud to hear how happy you are with Crown and Steve Ontiveros. Thank you for your recent purchase and enjoy your Grand Cherokee!

I want to go back already

My experience with sales and financing department was amazing they took good care of me.Jorge Schweizer did a fantastic job since the very first moment he saw us he explain every detail in the cars, very friendly and also the guys who help us in the financial department Ley and Aris took their time to explain every thing in the contract I can't wait to be able to buy a new car I will go back to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Luisa, Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to express your amazing experience you had while purchasing your new 2015 Jeep Wrangler. We are proud to hear how pleased you are with Jorge and our Finance Team. Thank you for you recent purchase and enjoy you new Wrangler!

Best service I've had in awhile

The fantastic customer service started the second I arived. Then the mechanic listend to everything I had to say about what I had done to resolve the issue already and what I believed would fix it. They gave me an accurate time frame and price. In the end it was exactly what I said and that's what they did. They didn't try to tell me I needed other services, which is something I hear a lot being a woman. If there is ever another problem I can't fix alone, I will be back to Crown Dodge in a heart beat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

From our Service Department and everyone here at Crown Dodge Chrysler Jeep and RAM we want to thank you for taking the time to express your feeling and comments about your recent service visit. We are very pleased to hear how satisfied you are with your experience in service and we are looking forward to your next visit!

First Time Buyer... New Car

I recently visited Crown Dodge Chrysler Jeep RAM Ventura, and was welcomed by Servando Gamez. I was interested in checking out the Jeep Patriots, and he showed me around and asked me what I was interested in. He went down through all the Patriots looking for what I wanted, and found one that was very close. He introduced us to Marco Pinzon who further helped us, and took us on a test drive. We went back to his office to further discuss pricing. After going back and forth, after agreeing to a price and payment, we went back to financing with Joe Bassam who filled out our paperwork and finalized the deal. Servando came back to us and led me back to my new Jeep Patriot. He helped me set up my Uconnect for hands free calling bluetooth. He showed me around the car a little more, pointed out some features. I had a great experience with Crown Dodge and their staff, and they helped me with getting my First New car. I'd recommend working with Servando Gamez, Marco Pinzon and Joe Bassam, good guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Everyone here at Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to share your comments and feeling regarding your recent purchase. We are pleased to hear how GREAT your experience was. Enjoy your new Patriot and thank you for your purchase!

Dodge Ram Owner

I purchased my new dodge ram from David gomez. He was very courteous and professional. Not only did he treat me well during the sale but also kept in contact after the sale. Thank you David Gomez.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Salinas RAM! Crown Dodge Chrysler Jeep and RAM thanks you for your recent purchase. Also thank you for taking the time to review us on CARS.com. Enjoy your new RAM truck.

Proud new Dodge Dart owner

I purchased my new Dodge Dart from David Gomez earlier this month and was very pleased. He was able to get me into a vehicle even when I didn't think I could get financed. Thank you for all your help David and I will be sending my cousin in to see you soon. Excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alexander, Everyone here at Crown Dodge Chrysler Jeep and RAM is thrilled to hear how much you love your new Dart and also what a excellent purchasing experience you had with David Gomez. We are looking forward to meeting your cousin and hope we can find him the vehicle of his choice. Enjoy your DART!

Drove from LA for a great deal

I was at Cerritos Jeep working a deal and was about to sign paperwork. The jeep I was going to buy didn't have everything I was looking for so I looked up crown dodges website. It showed they had exactly what I was looking for. I decided to call them and I spoke with David Gomez. He gave me some information and convinced me to come and look at his jeep. I was very pleased and ended up purchasing a 2013 Jeep Wrangler. The service was excellent and I am extremely pleased. Thank you David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary, Thank you for taking the time to express your feelings about your recent purchase and your experience with David Gomez. We are pleased to hear how happy you are. The Wrangler is a great vehicle and we are sure you will enjoy it. Remember to recommend your friends and colleagues to Crown!

Huge Inventory, awesome deal!

I had been shopping around for a couple of weeks and had tried out several used HD pickups but was turned off by high prices. I kept my eye on Crown Dodge website and finally spotted the exact truck I was looking for and the price I was willing to pay. Richard Schwartz responded to my email request for info and the next day I went in and purchased a 2014 Dodge Ram 2500 HD with the 6.4L engine. Richard listened to the deal I offered on this truck and met every single one of my requirements. Less than two hours later I was happily cruising the freeway home, TOTALLY satisfied! I will recommend Crown Dodge to my friends and if opportunity arises I would buy my next truck from Crown Dodge!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, We want to thank you for your recent purchase here at Crown Dodge Chrysler Jeep and RAM. Also thank you for taking the time to express your pleasure in you purchasing experience. From Richard Schwartz and all of us at Crown, enjoy your new 2014 Dodge RAM!