Reviews
The Sales People need to have more experience and...
The Sales People need to have more experience and knowldge of the product they are selling. They are thiefs and cover for each other on scams!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are very disappointed to read that your recent experience was not satisfactory. We apologize for your experience and we appreciate your feedback. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. We hope for a future opportunity to make this right for you. You may contact me at any time to voice your concerns. Terry Vasquez, Executive Assistant 805-639-8232
Worst dealership ever! I've purchased 5 cars in the...
Worst dealership ever! I've purchased 5 cars in the past years. Each single time the service has declined. The dealership lost out on 100k in the last year from me because they want to sell me what they have and not what I wanted. Needless to say i will never recommend anyone anyone to this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to read that your recent experience here at Crown Dodge Chrysler Jeep RAM was not satisfactory. It appears that we mishandled your situation and for that we apologize. We appreciate your feedback as this is helpful to us in find where some of our weaknesses lie. We hope for a future opportunity to make this right for you, Thank you again for taking the time to share your comments.
Went in looking for a charger, they didn't want to...
Went in looking for a charger, they didn't want to work with me on price and told me i wouldn't get what i wanted on my trade in. I went to nearest dodge dealer and was complete opposite. I wouldn't recommend to friends or family.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide feedback regarding your experience here at Crown Dodge Chrysler Jeep RAM. Although your comments were not positive we appreciate your feedback as it will help us in future dealings with consumers like you. Please accept our apology and we hope for a future opportunity to make this right for you.
The poor rating is based on waiting inline for service...
The poor rating is based on waiting inline for service more than 30 minutes after all vehicles infront of me had a visit from a service writer and their transactions were completed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your comments and feelings about our dealership. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie in our processes. We apologize for your experience and hope for a future opportunity to make this right for you. You may contact me at any time to set up a service appointment I will be happy to help. Terry 805-639-8232.
I went to crown Dodge after I was in an accident and my...
I went to crown Dodge after I was in an accident and my car was totalled. They totally took advantage of the fact that I was a woman and needed a vehicle asap. They were so friendly acting like gentleman but it was all an act. The salesman Evan told me that the Jeep I was looking at came with a warranty and free service for 4 years and it was included in the price. Well now 3 weeks later when I am fixing a mess THEY created in financing, I realized they charged me over 3 thousand dollars for that service. My bad for not reading their contract with a fine tooth comb but morally, they are disgusting. Typical salesmen attitude only care about making the sale on the most money they can. I will never go back to this dealership and recommend people stay away too.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are disappointed to read that your recent experience here at Crown Dodge Chrysler Jeep RAM was not satisfactory. It appears you feel we have mishandled your situation and for this we apologize. We are hoping your recent visit to the Dealership has rectified all your concerns. Thank you for taking the time to share your comments and we hope for a future opportunity to make this up to you for your service needs.
Mr. Amilee is a great salesman! He made my Jeep purchase...
Mr. Amilee is a great salesman! He made my Jeep purchase very enjoyable. He was very helpful and not to pushy. He let me know that if I have any issue to feel free to call him and he holds true to his word! Crown Dodge has a wonderful salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Crown Dodge Chrysler Jeep RAM would like to thank you for taking the time to share your comments regarding your recent purchase with us. We are very pleased with your positive feed back. We ask that you visit us in the future for all your Service Maintenance needs and please recommend us to all your friends and family.
I would definitely go back this was an excellent...
I would definitely go back this was an excellent experience and Jordan treated us so good and made our buying exp one we won't forget! Who ever is looking to buy go see Jordan !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review you posted after your recent purchase at Crown Dodge Chrysler Jeep RAM. We appreciate you taking the time to share your feeling and comments. Enjoy your Chrysler 300 and remember to give us the opportunity in the future for all your Service Maintenance needs.
Great and knowledgable salesman as well as great customer...
Great and knowledgable salesman as well as great customer service. I got a good price for my trade in and a good price for the new jeep I bought.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your comments about your recent purchase here at Crown Dodge Chrysler Jeep RAM. We are very pleased to know you experience was pleasurable. We hope for future opportunities with your friends and family. Also please make sure to visit us with all you service maintenance needs. Again, Thank you from Crown Dodge Chrysler Jeep RAM.
I recently purchased a 2012 Dodge Ram 1500 from Crown...
I recently purchased a 2012 Dodge Ram 1500 from Crown Dodge with David Azizi as my sales representative. David did everything possible to make sure our transaction went smoothly and that we successfully agreed upon a sales price for my new vehicle. Having personally purchased several other new cars in the Ventura County area I would have to say that my experience with Crown Dodge in Ventura was very pleasurable and I do plan on highly recommending them in the future. My only complaint with the dealership would be the fact that although very professional about their jobs; several of the sales department remained standing just outside the reception area smoking cigarettes. As an ex-smoker myself I understand their needs, however if my wife and children had been at my side during the transaction the situation would have been not looked upon very favorably by them. Great job Crown Dodge, I look forward to seeing you again!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feelings about Crown Dodge Chrysler Jeep RAM. We greatly appreciate your recommendations to friends and family. We have taken extra steps to correct the smoking issues. We apologize for this and hope you'll give us the opportunity in the future for your service maintenance needs. We also look forward to seeing you again!
I never thought I would say I enjoyed my car buying...
I never thought I would say I enjoyed my car buying experience!!. Aris was incredible he made whole process seamless. I would recommend Aris to anyone buying a car. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Crown Dodge Chrysler Jeep RAM would like to thank you for your recent positive comments regarding your purchase here. We'd like to thank you for taking the time to share your experience and hope you'll send all your friends and family to visit us in the future.