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Ventura Toyota

(1,403 reviews)
Visit Ventura Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 633-1173 (888) 633-1173
Used (888) 637-2869 (888) 637-2869
Service (855) 871-0866 (855) 871-0866

Reviews

(1,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ventura Toyota from DealerRater.

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Maintance service

Not what I expected but it was a holiday and they where busy, Lost my oppointment that was set up by phone,ask to make sure A couple things be taking care off,and where not, took a while to find A porter to get my keys and auto, not good for the first time being there But will try again it can only get better I think .

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello PC, It sounds as though we did not meet your service expectations. We work hard to make sure that our customer's cars are taken good care of and completed in a timely manner. Please feel free to reach out to me with any other concerns. We appreciate you bringing this to our attention. Regards, Jon Marz Parts & Service Director 805.650.0510 jmarz@venturatoyota.com

Very good

I was very happy with Mike. Also very happy with the deal we made. He did his best to make sure I would get the best deal. And I ended up better than I thought. I was very pleased with the overall service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello Nick, Thank you for sharing your experience with us. Great Job Mike! Keep up the great Customer service. Best regards, Mike Stamakinley Internet Director Ventura Toyota mstamakinley@venturatoyota.com

Recommend this dealership

We were very fortunate to work with Michael Levine. He was professional, understood our needs and helped find the best car for us. He was at our side and supportive the whole time. Everyone in the dealership was helpful. We had a very good experience. Leslie and Glenn Paxton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Leslie, Thank you for taking the time to publish a few compliments regarding your purchase experience with Ventura Toyota. Great job Michael! Keep up the good work. We hope to see you in our service department. Enjoy, Mike Stamakinley Internet Director Ventura Toyota mstamakinley@venturatoyota.com

Great

Michael Levine sold us on our 2016 Rav 4. My husband and I came in to look at the car and test drive only! We drove home in our new car! The process was smooth and Michael was awesome. Thanks again- Karen Prato

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Karen, Thank you for sharing your experience. We appreciate your business and are happy that you chose Ventura Toyota. Keep up the good work Michael Levine. Best regards, Mike Stamakinley Internet Director Ventura Toyota

Great experience buying a car

Best experience buying a car. Eddie Whemeyer was the most professional sales associate I have ever worked with buying a car. I appreciate all the details about the Scion XB I received before making the trip from Bakersfield to Ventura Toyota. I purchased the car on the spot. No haggling, he gave me a great price and we left very satisfied with the whole process. Thanks !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi Paul, It's not very frequent that you hear about someone being completely satisfied, but today we did. We are very pleased that we satisfied your wants and needs. Thank you for sharing your experience and great job Eddie. Best regards, Mike Stamakinley Internet Director Ventura Toyota mstamakinley@venturatoyota.com

First car under my name

Efren Garcia and manager went out ofthere way to get me into my new 2017 I'm so happy thank you thank you Sogol. THANK YOU FOR THE PIZZA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience while buying your first new cqr.

Superb Experience!!

Having not been in the new car market for roughly 13 years, we were blown away by both Michael Levine , Sogal Etminani professionalism and kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Tami, It's always nice to hear that our customers were blown away by our customer service. Great job Michael and Sogol.

Luis Martinez

Luis was awesome. From the time we entered the dealership he was professional and listened to our preferences for vehicle and options. Our experience was great. I would highly recommend asking for Luis. His many years of experience at Toyota was very evident and appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent customer service.

Luis is one of the friendliest yet professional agent I have encountered with in my quest of leasing a car. He was very patient, answered all questions and didn't push at all to make the purchase. Ii took me and my husband almost six hours to complete the purchase but he never showed any annoyance. The next day after the purchase we went back to the dealership to have him help us with some other set up that we were not familiar with. He showed us each and every feature of the car with a smile in the face. I highly recommend to ask for this person specially if you are a first time buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Daniel leon salsmen

I just want to thank daniel leon for helping my mother in law find a car that fits her needs daniel was on top of everything he went to extreme measures to help her i would highly recommend him if u need a new or used car this is who u want to talk too thx daniel ur awsome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, Thanks for sharing your experience. We really appreciate you and we are happy that you found a salesperson that went above and beyond your expectations. Great job Daniel. Best regards, Mike Stamakinley Internet Director Ventura Toyota