Haddad Dodge Ram

Check engine light on but my Ram w/Cummins diesel ran fine. I put my scanner on it and there were multiple error codes involving emissions and electrical problems. I have a small business and we repair industrial equipment so I am not unfamiliar with what needed to be done. With so many error codes related it seemed obvious that there was more than likely one underlying problem that was causing it and so I figured the dealer would be in a better position to diagnose and repair it instead of me throwing parts at it until i replaced the one that was the problem. So i took it in and was advised that the main cat was bad and needed to be replaced. (the most expensive part that could be the problem). Then was called back and told it needed a sensor for another 400 bucks....ok...then a third call for another sensor for 600 or so....see the pattern here. finally was able to pick it up for 4000 worth of repairs. Next day the check engine light comes on....hmmm didnt i take it in to get that fixed? Called the service dept was advised they couldnt get me in for like 6 weeks.....I waited the 6 and took it in. Was advised that i needed a couple more sensors. I asked if they warranted their work and was advised that this was a different problem...different code on the scanner....and was not covered. I told them I would pay for the part but they should take care of the labor since I still had the problem i took it in for. Was told i would have to speak to service manager who was conveniently unavailable every time i called and never returned my voice mails that i left. I picked it up unrepaired and will most likely have to go out of town to find a dealer that had trained technicians that can actually troubleshoot a problem rather than just replace parts.

We were on a trip from Arizona to Porterville, California when our 2016 Journey overheated out of LA, on the Grapevine. Our vehicle was towed to Bakersfield and finally to Haddad Dodge. It was late in the afternoon but the service dept. agreed to do work on it Saturday morning. They fixed the problem and everything was covered under the warranty at no cost. It was an unpleasant situation but their prompt service saved our family having to stay extra days in California, not counting having my daughter fly back to Arizona for work on Monday Bruce Gans

Took vehicle in the have transmission checked out. Singed a ticket for 1 hour check and advise. Vehicle was there for 2 & 1/2 months. Could not get it due to it did not run. Ran fine when I took it in just wanted transmission checked. They started working on my vehicle with out an approval. Service writer James would give very misleading and untrue info. Telling warranty will cover it then say it wouldn't Always seemed to be making up an excuse as to why it was taking so long. Got to the point that both service writer James and service manager Robert would not return my calls. Had to get Chrysler Corp. Involved. When I was told my vehicle was done I asked that since it had been there Over 2 months if they could do a courtesy wash. Sure no problem. They didn't wash it and left it empty on gas. Will have to find another dealership to go to

I was shopping for a new car last week and I called Haddad Dodge for some info on pricing and stock and was told I would be called back to let me know if advertised specials was left and what was available. I stopped waiting after two hours and went to Bakersfield Jeep and bought a Grand Cherokee 4 hours after my call. They could have sold a car with just a promised return call

Paul was the best sales person I have ever dealt with in all my years of buying cars. From Los Angeles to Bakersfield to San Diego and back to Bakersfield. Andre' Binns

Paul was the best sales person I have ever dealt with in all my years of buying cars. From Los Angeles to Bakersfield to San Diego and back to Bakersfield. Andre' Binns

After looking on line at suvs Patrick from Internet department called me and set up an appointment with David Rodriguez and .we bought a new Kia Sorento and and service was outstanding. I would recommend haddock Kia to purchase your next vehicle.today I also received follow up phone call from Blanca to see that everything went great

Haddad Kia of Bakersfield has sold me a new car , which had serious problems within 2 days of purchase. Took it down to be checked- the service department did not check it, just said it was probably the eco system button on- causing the transmission not to engage right. Did not check the car. I leave and two days later engine shaking so bad I can't drive it and check engine and oil pressure light on. Kia has to have a tow truck tow the car to their shop. I told them then, and even Tuesday when the first sign of problems on my brand new car happened, that I did not want this car that obviously was having serious problems in the engine or transmission. Told them I wanted my money back or a car just like the one i bought without problems. I have left about six messages and several texts- they are not answering my calls or messages. Worst experience I have ever had. Do not go to this Kia. They have been rude, unhelpful and every bad thing you have ever heard about a car dealership. The service department was rude and snippy as well. I now have to contact the DMV investigation dept, the BAR, the BBB and whoever else might be able to help me. I bought a new car to NOT have mechanical problems- imagine my horror when day 3 of buying the car- it has issues that make me afraid to drive it. Wish I had never walked in their door.

I had a great time at this dealership, the customer service was outstanding. Paul Middleton helped me out greatly, with my trade in. I drove off the dealership with a smile and an awesome car! Thanks Paul, and thank you haddad dodge. Keep up the good work.

Need a great sales person go to Richard at Haddad Dodge . He was great to work with and fast just tell him what your looking for and your budget , I got what we wanted Happy Car shopping.