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Recently I purchased my second car from future ford of Clovis and found the experience very rewarding. The staff there were extremely Friendly and knowledgable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Susan. We are very happy to hear that we could provide you with a rewarding and easy car buying experience! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Freddy Flores - GSM
Pleasant buying experience
Fast. No haggle. Courteous. We've had good service on our last Fords at the Clovis facility, and that was an important factor in returning to purchase another Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Michael. We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Freddy Flores - GSM
My New Ford
Everyone was customer oriented & made you feel like you were right a home. They were knowledgeable about all the features & explained them in detail. The entire team made sure that I felt comfortable with my purchase & that I got exactly what I wanted in features & color of my new Escape. I have never been happier with my decision to change dealerships for this purchase & buy a ford. This was my first larger car as well I have always bought the small sedans before. Love the Ford Escape & the dealership I bought it from!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your brand new Escape, Bonnie! It's great to know that our team was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new purchase has to offer so that you are completely comfortable with your new vehicle. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Sincerely, Freddy Flores - GSM
Great sevice
I was very pleased with my sales rep Nick. He was very polite and took the extra time to make sure that my wife and I we're happy with a car that we wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeremy, we appreciate you taking time to leave us a great review! We are pleased to hear Nick did a great job in assisting you and your wife in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Freddy Flores - GSM
Great service
Frank Duran was very knowledgable, courteous, and a true professional. What an outstanding representative for Future Ford! I will definitely be a return customer. Thanks for the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ryan, thank you so much for your review! We really appreciate your business and are so happy that Frank could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Freddy Flores - GSM
Thanks for everything!
I appreciated how Javier respected our time. I also appreciated how the financial management explained everything in a way I understand.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you with the help of Javier and the rest of our team as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Freddy Flores - GSM
Future Ford = Always Awesome !!
Thanks to Tracy Gill for running a top notch service department! Thanks also to Robert Clark for always getting me in and out in a hurry, with everything always being right the first time! I have been a loyal and satisfied customer since 1998 when it was Decker Ford. I also give the new building/facility two thumbs up, it looks very nice!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, thank you for this humbling review. We're happy to hear that you enjoyed working with Tracy and Robert. Let us know if there's anything else we can do for you. We look forward to seeing you again. Sincerely, Freddy Flores - GSM
great service and repairs, great people
They are always so helpful and explains what my car needs and how it works. They understand that I'm not rich and helps me prioritize my maintenance and repairs. They guarantee their repairs and stand by their price quotes. They are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carolyn, we sincerely appreciate this wonderful review. It's fantastic that you had such a great experience with us. If there's anything else you need, feel free to let us know. Happy driving! Sincerely, Freddy Flores - GSM
Pleasant reception and surroundings
Quick service and consideration of my needs. The new facility is much more attractive and user friendly. I'll be sure to bring my truck in for its next service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Howard. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly, quick, and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Freddy Flores - GSM
Vehicle Purchase Experience
The entire dealing and buying experience was handled on a very professional basis by everyone involved in the transaction. All available incentives were offered, and options presented. Overall one of the better car buying experience we have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Louis, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Freddy Flores - GSM