Reviews
This was such an easy purchasing experience.
This was such an easy purchasing experience. Had the vehicle I wanted, perfect for my family. My new grand caravan is just what we needed. Thanks Auto House.
This was such an easy purchasing experience.
This was such an easy purchasing experience. Had the vehicle I wanted, perfect for my family. My new grand caravan is just what we needed. Thanks Auto House.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They said it wouldn't be the typical car dealer
They said it wouldn't be the typical car dealer experience. It wasn't. From start to finish it took 45minutes. I have grocery shopped for longer than that! Price was great and felt no pressure from Sean! Thanks for the help guys.
They said it wouldn't be the typical car dealer
They said it wouldn't be the typical car dealer experience. It wasn't. From start to finish it took 45minutes. I have grocery shopped for longer than that! Price was great and felt no pressure from Sean! Thanks for the help guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Olivia did amazing and helped us quickly.
Olivia did amazing and helped us quickly. I brought a car here from Dan 8 years ago and now I’m back again. Thank you Olivia and Dan for being amazingly friendly and making sure we went home with a comfortable price and fit budget. Truly grateful.
Olivia did amazing and helped us quickly.
Olivia did amazing and helped us quickly. I brought a car here from Dan 8 years ago and now I’m back again. Thank you Olivia and Dan for being amazingly friendly and making sure we went home with a comfortable price and fit budget. Truly grateful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience with so many options.
Great experience with so many options. I bought a Malibu and they had so many to pick. I would go back again
Great experience with so many options.
Great experience with so many options. I bought a Malibu and they had so many to pick. I would go back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend AUTO HOUSE.
Highly recommend AUTO HOUSE. Specifically DAVIN SYKES!! Thank you for your great service, the help and opportunity to purchase our 2015 VW BEETLE!! DAVIN SYKES!! you deserve 10+ Stars for your kindness and service you provided with our purchase!! ONE LOVE! From The H family!
Highly recommend AUTO HOUSE.
Highly recommend AUTO HOUSE. Specifically DAVIN SYKES!! Thank you for your great service, the help and opportunity to purchase our 2015 VW BEETLE!! DAVIN SYKES!! you deserve 10+ Stars for your kindness and service you provided with our purchase!! ONE LOVE! From The H family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to purchase a vehicle.
Great place to purchase a vehicle... they worked with me & my financial situation. Got a great approval & a great car!
Great place to purchase a vehicle.
Great place to purchase a vehicle... they worked with me & my financial situation. Got a great approval & a great car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went in to look at a vehicle, the advertised price is
Went in to look at a vehicle, the advertised price is with their discounts which is 1000 off with a trade in and 1500 off if you finance with them. "Discounts" but add it back with forced add-ons, tints, tracker, and door guards. 600 each totalling 1800 back onto the price. They swear up and down that they are doing us a favor by lowering the price lower than it's retail value but at the end of the day it will still be retail value with their add ons that are not negotiable apparently. To add, I gave permission to run my credit to see what numbers we get, the numbers were high and when I asked what my apr is the salesman said not to worry about that ... Like really?, when I said no he said the higher manager will talk to the bank, why did my life lock for my credit informed me that someone is trying to push a loan through, I never gave permission to push it through let alone sign anything. Thankfully I have my credit locked and frozen to prevent things like that. Overall terrible experience, no care for the customers financial situation but at the end of the day we are just numbers to them Avoid this place
Went in to look at a vehicle, the advertised price is
Went in to look at a vehicle, the advertised price is with their discounts which is 1000 off with a trade in and 1500 off if you finance with them. "Discounts" but add it back with forced add-ons, tints, tracker, and door guards. 600 each totalling 1800 back onto the price. They swear up and down that they are doing us a favor by lowering the price lower than it's retail value but at the end of the day it will still be retail value with their add ons that are not negotiable apparently. To add, I gave permission to run my credit to see what numbers we get, the numbers were high and when I asked what my apr is the salesman said not to worry about that ... Like really?, when I said no he said the higher manager will talk to the bank, why did my life lock for my credit informed me that someone is trying to push a loan through, I never gave permission to push it through let alone sign anything. Thankfully I have my credit locked and frozen to prevent things like that. Overall terrible experience, no care for the customers financial situation but at the end of the day we are just numbers to them Avoid this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Do not shop here!
Do not shop here!! They will lie about the price of the car and change the price during the deal, but not for less, they will add more to the price for no reason. They will upcharge for options that they say they added to the car but didn’t. They will also upcharge you for not using their financing. If you would like to experience the worst possible deal with a slimy used car salesman then by all means shop here, otherwise stay away at all costs.
Do not shop here!
Do not shop here!! They will lie about the price of the car and change the price during the deal, but not for less, they will add more to the price for no reason. They will upcharge for options that they say they added to the car but didn’t. They will also upcharge you for not using their financing. If you would like to experience the worst possible deal with a slimy used car salesman then by all means shop here, otherwise stay away at all costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service, great experience, I will be back when I am
Great service, great experience, I will be back when I am ready for my next vehicle
Great service, great experience, I will be back when I am
Great service, great experience, I will be back when I am ready for my next vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beware of AUTOHOUSE they are scammers!
Beware of AUTOHOUSE they are scammers!! They will get you down there with their deceptive online prices, but you will end up paying far more with additional hidden fees! Be warned, be sure to ask for all the paperwork that you signed, do not leave without this! Make sure to look over everything, (all charges) do not let them have you sign so fast that you do not know what you are signing, they are fast talkers for sure!! I was also charged $3500.00 for a warranty and a $2000.00 Theft Benefit and still have no clue what this is? Along with other charges.. I asked the General Manager Dan, and of course he did not answer me either Doing a little research myself I found to be very interesting is that if you go to AZ Corp Commission and look up Autohouse you will see the same Atty as Statutory Agent to all of these different Autohouse locations.. along with Where they get your Warranty from “Ascent” also under the same… Long story short I lost 8000 from the 2nd car I was going to purchase from these shady people, I did go to Atty General’s office and tried to fight it there. But the Atty for Autohouse Adam D who is also Statutory Agent for all the Autohouse LLC, Autohouse of Phoenix, Autohouse of Scottsdale & Ascent (Where they do the Warranty’s from) “you can see where this is going” I hope that Karma if anything get’s them where it hurts they should be ashamed of themselves!
Beware of AUTOHOUSE they are scammers!
Beware of AUTOHOUSE they are scammers!! They will get you down there with their deceptive online prices, but you will end up paying far more with additional hidden fees! Be warned, be sure to ask for all the paperwork that you signed, do not leave without this! Make sure to look over everything, (all charges) do not let them have you sign so fast that you do not know what you are signing, they are fast talkers for sure!! I was also charged $3500.00 for a warranty and a $2000.00 Theft Benefit and still have no clue what this is? Along with other charges.. I asked the General Manager Dan, and of course he did not answer me either Doing a little research myself I found to be very interesting is that if you go to AZ Corp Commission and look up Autohouse you will see the same Atty as Statutory Agent to all of these different Autohouse locations.. along with Where they get your Warranty from “Ascent” also under the same… Long story short I lost 8000 from the 2nd car I was going to purchase from these shady people, I did go to Atty General’s office and tried to fight it there. But the Atty for Autohouse Adam D who is also Statutory Agent for all the Autohouse LLC, Autohouse of Phoenix, Autohouse of Scottsdale & Ascent (Where they do the Warranty’s from) “you can see where this is going” I hope that Karma if anything get’s them where it hurts they should be ashamed of themselves!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
