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Allen Samuels Chrysler Dodge Jeep Ram of Aransas Pass

(486 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (361) 386-2027 (361) 386-2027
Used (361) 450-6315 (361) 450-6315
Service (361) 450-6335 (361) 450-6335

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep Ram of Aransas Pass from DealerRater.

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Would highly recommend.

Would highly recommend. They restored my vehicle window tinting and inside detailing that another company had messed up. Allen Samuels staff was great to me -- when I came in I carried frustration from the other company that messed up my car -- they listened answered and got my car where it needed to be. Thank you for going above and beyond. God Bless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The professionalism and the efficientness of my

The professionalism and the efficientness of my experience was amazing!!! I was in contact with my sales person and because I lived in Corpus we did all of our negotiations over the phone and then my car was delivered to my house. It was such a seemless transaction. I was very pleased with everyone at Allen Samuels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Allen Samuel’s provided the best experience I’ve ever had

Allen Samuel’s provided the best experience I’ve ever had a dealership. Joe Riojas Is the man you need to go to and David Benavides had everything ready to go to make it a simple process. USE THIS DEALERSHIP FOR YOUR NEXT VEHICLE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, caring, accepting.

Professional, caring, accepting. This dealership made me feel like a valued human being ; helping me to obtain the very vehicle I wanted and need. Their patience and help above reproach. Trisha your kindness and yes we will get that for you is refreshing. Mr Benavides. You need to be cloned. Thank you both for you help. You’ve made this little one lady so happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Danielle is a great person to work with.

Danielle is a great person to work with. Fast and easy. She has sold us 3 vehicles this past year. Gilbert Molina was also a great help with financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Allen Samuel's has great people working there. It's my go to dealership for new vehicles and service work.

If I could give 0 stars, I would.

If I could give 0 stars, I would. We have been loyal customers for 2 years to the Allen Samuels Aransas Pass Service Department. In the last year, the customer service has gone to non-existent. They are rude and the service manager has no concern for customer satisfaction. We had to purchase a new vehicle, and due to the service departments rudeness and poor service, we chose to go elsewhere. I have even contacted the General Manager and he has still not responded to my concerns. I do not recommend their service department. I have been extremely disappointed. And yes, I have communicated my concerns with them and they did not care. The service manager simply waved at me from her office and refused to come talk to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

RJ rocks!

RJ rocks! Easiest and quickest dealer process I've ever seen. Great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought a vehicle from Manning, wonderful experience,

Bought a vehicle from Manning, wonderful experience, Had a vehicle oil change there, Tayla was very helpful and informative, will continue to have vehicles serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After diving 25 miles the Start/Stop light came on.

After diving 25 miles the Start/Stop light came on. I plan to call the dealer today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super helpful.

Super helpful. Had an issue with my truck and they got me in and out alot faster than expected. Will def be going back to Allen Samuel's aransas pass for any future issues that may arise! Staff was professional and very helpful. Answered all my questions. A+.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.