Reviews
A few months after purchasing a new car at Anderson
A few months after purchasing a new car at Anderson Honda, my wife and daughter went on a road trip, and the car suddenly stopped working. I desperately called the dealership for guidance, but no one was available to help. I asked to speak with the salesperson who sold me the car and was told she was busy and would return my call later, which she never did. I called again a second time and the person I spoke with was very rude, telling me it wasn’t his job to help me and that I should contact Honda directly since the car was still under warranty. Then he hung up on me. I really can't understand why a dealership would treat their customers so poorly, not to mention the fact that a brand new car stopped working, which is alarming in itself. Of course I'd never recommend Anderson Honda to anyone. Instead, if you're considering buying a new car, I strongly recommend to take your business somewhere else that actually values and respects its customers. Buying a car is a big decision, and you deserve better than this.
A few months after purchasing a new car at Anderson
A few months after purchasing a new car at Anderson Honda, my wife and daughter went on a road trip, and the car suddenly stopped working. I desperately called the dealership for guidance, but no one was available to help. I asked to speak with the salesperson who sold me the car and was told she was busy and would return my call later, which she never did. I called again a second time and the person I spoke with was very rude, telling me it wasn’t his job to help me and that I should contact Honda directly since the car was still under warranty. Then he hung up on me. I really can't understand why a dealership would treat their customers so poorly, not to mention the fact that a brand new car stopped working, which is alarming in itself. Of course I'd never recommend Anderson Honda to anyone. Instead, if you're considering buying a new car, I strongly recommend to take your business somewhere else that actually values and respects its customers. Buying a car is a big decision, and you deserve better than this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Took advantage of my Senior parents, trading a loaded
Took advantage of my Senior parents, trading a loaded Honda Odyssey came in for a battery for a CR-V and selling them enough warranties so that they were getting back less than $300. Selling them the new car before the trade-in offer and not offering vulnerable seniors a cooling off period. General Manager wouldn't call me after I sent him a letter, but rather had an underling call to try to defend the trade in price they gave them ($40k) for a loaded Odyssey with less than $1k miles. Shameful.
Took advantage of my Senior parents, trading a loaded
Took advantage of my Senior parents, trading a loaded Honda Odyssey came in for a battery for a CR-V and selling them enough warranties so that they were getting back less than $300. Selling them the new car before the trade-in offer and not offering vulnerable seniors a cooling off period. General Manager wouldn't call me after I sent him a letter, but rather had an underling call to try to defend the trade in price they gave them ($40k) for a loaded Odyssey with less than $1k miles. Shameful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My Senior parents took a brand new loaded Odyssey with
My Senior parents took a brand new loaded Odyssey with under $1k miles in with a bad battery and walked out with a new CR-V and thousands of dollars worth of warranties. When they realized how badly they had been taken advantage of later that night they called me and I told them to go back in the morning to take advantage of the cooling off period and undo the deal. They were kept waiting for hours in the dealership and told there was no cooling off period (should have been offered initially). Really disappointed with how they took advantage of my senior parents
My Senior parents took a brand new loaded Odyssey with
My Senior parents took a brand new loaded Odyssey with under $1k miles in with a bad battery and walked out with a new CR-V and thousands of dollars worth of warranties. When they realized how badly they had been taken advantage of later that night they called me and I told them to go back in the morning to take advantage of the cooling off period and undo the deal. They were kept waiting for hours in the dealership and told there was no cooling off period (should have been offered initially). Really disappointed with how they took advantage of my senior parents
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Went into Anderson Honda looking for a car.
Went into Anderson Honda looking for a car. Sobhanieh Mostakhdemin made his process so easy and pleasant. Dave the Sales Manager made this happen thanks to the two of them I have a new car and no too much time was wasted the two of them were really helpful. Thank you Shopie
Went into Anderson Honda looking for a car.
Went into Anderson Honda looking for a car. Sobhanieh Mostakhdemin made his process so easy and pleasant. Dave the Sales Manager made this happen thanks to the two of them I have a new car and no too much time was wasted the two of them were really helpful. Thank you Shopie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Difficult to get any other departments on the phone or a
Difficult to get any other departments on the phone or a call back when there’s a problem or anything you need. Didn’t have a good experience after buying the car.
Difficult to get any other departments on the phone or a
Difficult to get any other departments on the phone or a call back when there’s a problem or anything you need. Didn’t have a good experience after buying the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
No pushy sales tactics, no hidden fees—just honest
No pushy sales tactics, no hidden fees—just honest communication and fair pricing. The vehicle was exactly as advertised, and the paperwork was handled quickly and efficiently. 10/10 Highly recommend.
No pushy sales tactics, no hidden fees—just honest
No pushy sales tactics, no hidden fees—just honest communication and fair pricing. The vehicle was exactly as advertised, and the paperwork was handled quickly and efficiently. 10/10 Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
I quoted few dealers regarding Honda CRV, Fernando gave
I quoted few dealers regarding Honda CRV, Fernando gave the prompt and best offer. We went on Saturday, test driving, and explored other options. Came home with the new car by the promised price. No nonsense. No hassle. Quick.
I quoted few dealers regarding Honda CRV, Fernando gave
I quoted few dealers regarding Honda CRV, Fernando gave the prompt and best offer. We went on Saturday, test driving, and explored other options. Came home with the new car by the promised price. No nonsense. No hassle. Quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Disappointed After a Great Start Initially, Artur was
Disappointed After a Great Start Initially, Artur was friendly and helpful when I bought my Honda CRV. He assured us the duct-taped key just needed a battery and seemed professional overall. But a week later, the transmission started leaking. When we returned, he was dismissive and took no responsibility—same response about the key, which still doesn’t work. Felt completely misled. Would not recommend based on the lack of accountability and integrity.
Disappointed After a Great Start Initially, Artur was
Disappointed After a Great Start Initially, Artur was friendly and helpful when I bought my Honda CRV. He assured us the duct-taped key just needed a battery and seemed professional overall. But a week later, the transmission started leaking. When we returned, he was dismissive and took no responsibility—same response about the key, which still doesn’t work. Felt completely misled. Would not recommend based on the lack of accountability and integrity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good staff.
Good staff. Fair deal with no aggressive negotiations. This is my second car from this dealer.
Good staff.
Good staff. Fair deal with no aggressive negotiations. This is my second car from this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Robert is a great car salesman.
Robert is a great car salesman. He was very nice and helpful throughout. Sanji and Dave were also great. I had complications paying but they were patient with me and helped me resolve my issues.
Robert is a great car salesman.
Robert is a great car salesman. He was very nice and helpful throughout. Sanji and Dave were also great. I had complications paying but they were patient with me and helped me resolve my issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Oliver, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!