Reviews
Fast.
Fast. Easy. Trustworthy. Not pushy. I was told by a friend to buy here. He was right. I am happy. I would come back again.
Fast.
Fast. Easy. Trustworthy. Not pushy. I was told by a friend to buy here. He was right. I am happy. I would come back again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Have a great day!
A very nice experience, no pressure just professionalism
A very nice experience, no pressure just professionalism at every level and stage of the process. Made car buying an easy peasy process
A very nice experience, no pressure just professionalism
A very nice experience, no pressure just professionalism at every level and stage of the process. Made car buying an easy peasy process
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We strive to provide a hassle-free and professional experience for all of our customers. We're glad to hear we made car buying easy for you.
We have a great experience with the service the only bad
We have a great experience with the service the only bad thing is the wait to get the ride, please do ask for more than 25 words, too long, I don?t like waste my time,
We have a great experience with the service the only bad
We have a great experience with the service the only bad thing is the wait to get the ride, please do ask for more than 25 words, too long, I don?t like waste my time,
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Juan, we appreciate you taking the time to leave us this feedback. Have a great day!
Great experience leasing my very first car from Honda
Great experience leasing my very first car from Honda Concord. I went with the Civic Touring Hybrid. Drives great and I am really loving all the extras!
Great experience leasing my very first car from Honda
Great experience leasing my very first car from Honda Concord. I went with the Civic Touring Hybrid. Drives great and I am really loving all the extras!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rachael, we are very happy we could provide you with a positive experience!
Service personnel are very helpful.
Service personnel are very helpful. They informed me of the progress of repairs. They have offered me free car washes. The repairs were done in a timely manner.
Service personnel are very helpful.
Service personnel are very helpful. They informed me of the progress of repairs. They have offered me free car washes. The repairs were done in a timely manner.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we're happy to hear you had such a positive experience with our team! Have a great day!
Very helpful representative guiding me through the
Very helpful representative guiding me through the maintenance process. Very efficient service, car was done in a timely manner. The shuttle driver was also friendly & safe driver.
Very helpful representative guiding me through the
Very helpful representative guiding me through the maintenance process. Very efficient service, car was done in a timely manner. The shuttle driver was also friendly & safe driver.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! We are so glad to hear that our representative provided helpful guidance and that our service was efficient and timely. We appreciate your business!
Peng was an excellent service representative.
Peng was an excellent service representative. He was courteous, professional, diligent, and answered all of my questions thoroughly. He deserves a raise, a promotion, a bonus, and praise from the supervisor.
Peng was an excellent service representative.
Peng was an excellent service representative. He was courteous, professional, diligent, and answered all of my questions thoroughly. He deserves a raise, a promotion, a bonus, and praise from the supervisor.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Honda! Have a great day!
Everyone was very pleasant and friendly.
Everyone was very pleasant and friendly. The paperwork was quick and simple to deal with.
Everyone was very pleasant and friendly.
Everyone was very pleasant and friendly. The paperwork was quick and simple to deal with.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We brought our Honda Ridgeline in for a tire rotation.
We brought our Honda Ridgeline in for a tire rotation. When moving our truck, the dealer accidentally scraped the side of our truck against a wall. Customer service immediately told us about the problem and apologized. Without any negotiating or arguing, they had the truck repaired by a local body shop. They provided us with a rental car during the repairs. When they returned the car to us, it had been completely detailed. It looked better than the day we drove it off the lot. During the entire process, they were always available to answer any questions we posed.
We brought our Honda Ridgeline in for a tire rotation.
We brought our Honda Ridgeline in for a tire rotation. When moving our truck, the dealer accidentally scraped the side of our truck against a wall. Customer service immediately told us about the problem and apologized. Without any negotiating or arguing, they had the truck repaired by a local body shop. They provided us with a rental car during the repairs. When they returned the car to us, it had been completely detailed. It looked better than the day we drove it off the lot. During the entire process, they were always available to answer any questions we posed.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Concord Honda is a very clean, organized dealership with
Concord Honda is a very clean, organized dealership with an inviting waiting area. The quality of their service is outstanding. CAVON ETTER was my service advisor. He?s helped me before, and I requested him this last time. He?s so easy to work with, and he?s excellent at explaining technical and mechanical things. He remembered me from my last service. I wasn?t expecting that, and it made a positive impact. Things like that make car maintenance easier.
Concord Honda is a very clean, organized dealership with
Concord Honda is a very clean, organized dealership with an inviting waiting area. The quality of their service is outstanding. CAVON ETTER was my service advisor. He?s helped me before, and I requested him this last time. He?s so easy to work with, and he?s excellent at explaining technical and mechanical things. He remembered me from my last service. I wasn?t expecting that, and it made a positive impact. Things like that make car maintenance easier.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Concord Honda Service Center!