Reviews
Excellent Service Experience
Our first service experience was very impressive. When we arrived for our appointment they had someone greeting you as we pulled up to the service department area. Then we checked in for our appointment and they went above and beyond to get us a Lyft driver to & from where we needed to go so we could take care of some things while our car was being serviced. Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Valley Lexus Experience
Considering buying a car can be a stressful experience, my experience was a pleasurable one. Mike was very knowledgeable & was able to answer m y questions/concerns. He was very patient in his explanations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Review
Excellent service from Ed & his team. They go above and beyond and it shows. This is why I will continue to purchase and service my vehicles with Valley Lexus, it reflects that your team truly cares about the customer and the level of service provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service on my GX460
Recall notice work was completed, and I received a safety inspection. Car was finished in a timely manner. Courteous staff were there in all areas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan F provided a great customer service and made it easy...
Ryan F provided a great customer service and made it easy to work with him. Service was quick and efficient, and we found Ryan could be trusted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrific people.... always willing to help.... super...
Terrific people.... always willing to help.... super clean lobby/waiting area..... everyone very friendly....outstanding clear communication from everyone.... a great group of technicians as well!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Such a pleasure
Ed at Valley Lexus always makes it a good experience. My wait time is minimal and I am able to get a great loaner car "Lexus" so I can stay on the go! My car is so well taken care of and comes back sparkling clean too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, friendly and an excellent job done. The...
Professional, friendly and an excellent job done. The dealership is immaculate, and the restrooms are exceptionally clean. I was extremely impressed when I showed up for my service appointment that Sean remembered I don't like anyone in my car that wears Cologne That's pretty good service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is well organized, comfortable waiting...
This dealership is well organized, comfortable waiting area, accommodating and very customer service oriented. Ed, the Service Agent accurately presented the service details, repair time and cost. Due to the length of the service I was provided a loaner vehicle. No surprises, great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowledgeable and timely. Always more than helpful and...
Knowledgeable and timely. Always more than helpful and makes my experience seamless! My car comes back to me looking brand new. I Love Valley Lexus
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
