Reviews
So convenient
Everyone was very nice and helpful, especially Todd. He scheduled my appointment to fit my schedule and my car was ready right on time! Thanks to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeanne, we appreciate the time it took for you to give us this feedback. Todd is dedicated to providing top quality service and we are ecstatic to hear that your experience reflected his dedication. At Community Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Tom Bell - GSM - 319.234.5300
Great Service
Mike in the service department is always superb to work with. He asks the right questions, always calls and go over in detail the work required and has my vehicle ready as promised. He exemplifies the meaning of a person committed to service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great feedback! Customer input is an important part in helping make our service the best it can be. It is a point of pride that we do everything we can to offer the highest-quality service and repairs. Mike exemplifies our commitment to customer service and we're happy he was able to help you with your repair needs. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Also, don't forget to check out our Google+ page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Tom Bell - GSM - 319.234.5300
Great Car Dealership
The work was done in a timely manner and was finished sooner than discussed. The waiting room is very comfortable and every thing was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much to take the time out of your day to write this review, Patricia. We are glad to hear that we were able to address your concerns in such a timely manner, and that you enjoyed your stay with us during your visit. Here at Community Buick GMC, we pride ourselves on our Customer Service and the high standard of our accommodation. We look forward to the opportunity of welcoming you back in the future. Sincerely, Tom Bell - GSM - 319.234.5300
Good Service, nice facility
Service was prompt. The dealership was not able to provide some product we needed that was available at the other dealersip we dealt with before. We will probably go back there in the future because of that--not because we were dissatisfied with Community Buick in any way.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Albert, it is unfortunate to hear that we were not able to address all your concerns during your recent visit with us. Nevertheless, we appreciate the feedback and are happy that somehow we were able to assist you. We would welcome the opportunity to meet your expectations in the future. Feel free to contact us with your future automotive needs. Visit us on Facebook and Twitter for exclusive discounts and news. Take care and have fun driving! Sincerely, Chad Omann 763.428.4500 ext. 117 comann@millerchev.com
EXCELLENT SERVICE
I ASKED FOR A CAR WHILE MINE WAS BEING WORKED ON; GOT A CAR AND GOT MY SHOPPING DONE. THANKS!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, this 5-star review has truly made our day! Our goal is to make sure that every customer feels comfortable and happy with our service. We are glad that this was offered to you during your recent visit. Please let us know if you have any further automotive needs. Sincerely, Tom Bell - GSM - 319.234.5300
Great Service on Purchasing a New Vehicle
Purchasing my 2015 GMC Acadia from Community-Deery was 100% complete sanctification. I have not been able to say that about any of my other seven vehicle purchases or leases. Special Thanks to Danny Quinn and the sales manager for this upfront and hassle free experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to rank our dealership with this 5-star review! At Community Deery Buick GMC, customer satisfaction is always our top priority; we are so pleased to hear that we could always make you feel happy and satisfied with your purchases. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Tom Bell - GSM - 319.234.5300
On time, friendly and the facility was very clean.
My service was on time. The people were very friendly. I visited with Danny Quinn and he helped me with a minor problem I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, it is our pleasure to provide top quality service and we are ecstatic to hear that you drove away satisfied with your service visit. We appreciate the time it took for you to give us this feedback. At Community Deery Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Tom Bell - GSM - 319.234.5300
In for recall work. Very satisfied.
Actually, I was nervous at first because I didn't know any of the people working, but Dennis (?) called me and made an attempt to make me feel more comfortable with what they were doing to my vehicle and why. I loved the loaner they gave me when the fix on my car took longer. Really appreciated that great customer service. Thanks for keeping my Acadia running great. Leana
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leana, this 5-star review has truly made our day! Our goal is to make sure that every customer feels comfortable and happy with our service and we are glad to know that Dennis made sure you had an enjoyable experience with us. Please let us know if you have any further automotive needs. Sincerely, Tom Bell - GSM - 319.234.5300
Very friendly ,fast ,kept me updated on work
Very helpful,kind,friendly,knew what all i needed to get done on my Enclave. offered to give me ride to some where while car getting fixed. Had good time talking to other people that came in to have work done on their cars .They were happy with the work they were getting done also . Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Jean for this amazing review! We appreciate it so much when our customers take the time to not only write such a positive review of our dealership, but also to compliment and speak so highly of our staff. We are very happy to have been able to help you and we look forward to working with you in the future! Check out our Facebook and Twitter for special offers! Sincerely, Tom Bell - GSM - 319.234.5300
APPOINTMENTS FOR OIL CHANGES
You tell your customers needing service that they don't need to make an appointment for an oil change, but recently with both my Saturn and my GMC pickup, I had to wait an extended amount of time because there were so many other customers ahead of me. Don't tell customers you can get them right in for an oil change when you don't think you can. Prior to these two incidents you folks always took my vehicle right in and in 30-40 minutes it was done. I'm glad to see you getting more business but if you are then you should go back to making appointments. Also they didn't have an air filter for my 2011 Duramax GMC and my wife and I had to wait almost an extra hour for that to be delivered. The service tech said it was because they don't stock that filter. My question to you is: why not? You sell GMC Duramax pickups and I'm sure you have several customers that need that filter for their pickups. You should stock all regular maintenance items for GMC and Chevy Diesel pickups. If this happens again, I'll just take my pickup to Rolling Chevrolet in Waverly instead of driving all the way out there. On a more positive note, however, I do much appreciate your finding the mouse nest and removing it. Good work! Thanks for listening. Tim Swallow
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timothy, thank you for taking the time to share your feedback with us. We hold our employees to high standards to provide the best customer service possible, and it is unfortunate that your experience did not live up to our expectations. Your time is important to us, and we apologize that you had to wait longer than expected. Please contact me at your earliest convenience so we can discuss this issue in detail. I look forward to hearing from you. Sincerely, Tom Bell - GSM - 319.234.5300