Reviews
After a car accident, our X6 was totaled.
After a car accident, our X6 was totaled. We contacted Christian Christie at Roseville BMW. We explained our predicament of needing a car and wanting another X6. Christian immediately went to work and located a new one for us from another dealer. He had it in the store, detailed, and ready the next day. Upon our inspection and a lot of paperwork we finalized a deal! We owe Christian many, many thanks for helping us through a tough time.
After a car accident, our X6 was totaled.
After a car accident, our X6 was totaled. We contacted Christian Christie at Roseville BMW. We explained our predicament of needing a car and wanting another X6. Christian immediately went to work and located a new one for us from another dealer. He had it in the store, detailed, and ready the next day. Upon our inspection and a lot of paperwork we finalized a deal! We owe Christian many, many thanks for helping us through a tough time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The sales and financial employees were very kind and
The sales and financial employees were very kind and courteous. A very simple transaction of purchasing a vehicle. General manager was upfront and honest with the vehicle pricing.
The sales and financial employees were very kind and
The sales and financial employees were very kind and courteous. A very simple transaction of purchasing a vehicle. General manager was upfront and honest with the vehicle pricing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Richard, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Deon Davis - service advisor at BMW was great.
Deon Davis - service advisor at BMW was great. He set my expectations and followed through. Mr. Davis went beyond my expectations. Quick and easy service with in 1 hour.
Deon Davis - service advisor at BMW was great.
Deon Davis - service advisor at BMW was great. He set my expectations and followed through. Mr. Davis went beyond my expectations. Quick and easy service with in 1 hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Everyone I have dealt with has been friendly, helpful and
Everyone I have dealt with has been friendly, helpful and professional. The service is impeccable.
Everyone I have dealt with has been friendly, helpful and
Everyone I have dealt with has been friendly, helpful and professional. The service is impeccable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone there was extremely friendly and professional.
Everyone there was extremely friendly and professional. Q was our salesperson and was Awesome. I would highly recommend this dealership to friends, family, anyone looking to purchase a vehicle.
Everyone there was extremely friendly and professional.
Everyone there was extremely friendly and professional. Q was our salesperson and was Awesome. I would highly recommend this dealership to friends, family, anyone looking to purchase a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lynda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
This is a recognition for my Outstanding Service Advisor
This is a recognition for my Outstanding Service Advisor Laura Stevens. I can not say enough good things about Laura. She is exceptional in so many ways, from her commitment to the customer, to the dedication to the BMW brand. Her customer service skills shine at every visit, she makes time to connect personally and get to know her clients. She is constantly working above and beyond. I never worry or question if my car is receiving the right service because I know Laura is looking out!
This is a recognition for my Outstanding Service Advisor
This is a recognition for my Outstanding Service Advisor Laura Stevens. I can not say enough good things about Laura. She is exceptional in so many ways, from her commitment to the customer, to the dedication to the BMW brand. Her customer service skills shine at every visit, she makes time to connect personally and get to know her clients. She is constantly working above and beyond. I never worry or question if my car is receiving the right service because I know Laura is looking out!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I have been servicing my various BMW over the last 28
I have been servicing my various BMW over the last 28 years. The dealership service department has always exceeded my expectations! Thank you Nghia and all the service people who worked on my X5.
I have been servicing my various BMW over the last 28
I have been servicing my various BMW over the last 28 years. The dealership service department has always exceeded my expectations! Thank you Nghia and all the service people who worked on my X5.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I bought a 2020 Kia Optima.
I bought a 2020 Kia Optima. I would have liked a bit more info on car?s features and help with set ups. Very nice salesman, ?Q?
I bought a 2020 Kia Optima.
I bought a 2020 Kia Optima. I would have liked a bit more info on car?s features and help with set ups. Very nice salesman, ?Q?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Susan, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
"The experience I had with Andres was truly exceptional.
"The experience I had with Andres was truly exceptional. His helpfulness was evident from the start; he was always quick to answer my questions and consistently went above and beyond to make sure I had everything I needed. The vehicle was washed, gassed up, and ready to go! He also took the time to explain the features and has even sent follow-up emails to assure me he's available for any further assistance. Dave was great at explaining the warranty options, and made it a fun process. The BMW team made the entire experience genuinely enjoyable and engaging. Their positive attitude and encouragement made me feel confident and capable every step of the way. Beyond the great support, I was particularly impressed by their thoroughness. No detail was overlooked, and their careful approach resulted in a fantastic experience."
"The experience I had with Andres was truly exceptional.
"The experience I had with Andres was truly exceptional. His helpfulness was evident from the start; he was always quick to answer my questions and consistently went above and beyond to make sure I had everything I needed. The vehicle was washed, gassed up, and ready to go! He also took the time to explain the features and has even sent follow-up emails to assure me he's available for any further assistance. Dave was great at explaining the warranty options, and made it a fun process. The BMW team made the entire experience genuinely enjoyable and engaging. Their positive attitude and encouragement made me feel confident and capable every step of the way. Beyond the great support, I was particularly impressed by their thoroughness. No detail was overlooked, and their careful approach resulted in a fantastic experience."
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Told me hybrid car had advanced feature, and it did not.
Told me hybrid car had advanced feature, and it did not. Wanted another $6000 to remedy for a car that wasn't a hybrid but had technology. Replacement should have been $3000 less.
Told me hybrid car had advanced feature, and it did not.
Told me hybrid car had advanced feature, and it did not. Wanted another $6000 to remedy for a car that wasn't a hybrid but had technology. Replacement should have been $3000 less.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.
