Future Ford of Sacramento

Dropped car off night before my appointment. Went seemlessly. Picked it up next day at end of day. Joshua and everyone were courteous, knowledgeable and efficient.

Very helpful, explained everything, everyone was very kind and easy to talk with. Thank you

The service staff at Future Ford were awesome. They were prompt, professional, and friendly. My rental vehicle for the day was brand new and clean, and they even paid for the couple of gallons of gas I used. I'm thoroughly satisfied with the experience.

The service technician was very professional and friendly. It was a good experience overall. I was very pleased.

Everything went great! just when I thought I wasn't going to get what I wanted the guys pulled a rabbit out of their hat and presented me with exactly what I wanted that I didn't even know I wanted. Thank you so much I love my Explorer!!!

Took my car in for a service and was out of there in two hours no appointment service was very helpful

Some of the best customer service I have ever received and no sales pressure, just a genuine desire to make their customers happy.

Fast service and everything went smoothly. Work done well and on schedule. It’s very easy to work with Future Ford!

Warranty service multiple time for vehicle and gas not been completed to spec. Vehicle has repeated same issues that have not been repaired. I was charged for warranty work that was not completed to spec. Vehicle has repeated same issue that ford is putting off. Broken drivers seat with multiple work orders. This is a safety issue and negligence. Def system replacement with same issue accruing again. Vehicle was purchased at ford dealership, financed thru ford credit and extended warranty purchased at time of purchase thru ford. Ford has failed to repair the vehicle on multiple occasions. Vehicle is not drive able due to driver seat. This is a safety issue which I am involving corporate. You have had 3 years.

Great service department! Thanks for your assistance, Chris! Will be back for future service appointments!