Reviews
Write a reviewFast service
Fast and friendly service. I did not have to wait around long for my car to be brought back to me.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Island Honda service Maui
Efficiency,clean service bay, prompt service. Explanation of work done and what needs to be done on next visit. Free car wash too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and efficient
Service agents were very friendly, polite, and efficient. Customer waiting area was clean and spacious. Very happy with my experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good cookies, great service
Attentive service. Above all, they made my stay comfortable while they attended to my vehicle. Very pleasant. I enjoyed the cookies as I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Island Honda Service Treats Customers Right
choice of where to wait. I did not have to sit inside where it is too cold for me. I could sit in the bay that was open to freah air. I feel safer outdoors during the pandemic, and I am not used to A/C. Big mahalo for outdooe seating. The service representative was EXCELLENT! Friendly, explained everything clearly and made sure I understood and was comfortable. She let me know how my service was progressing, so I could get ready to pay. No surprises. I am older, and many service people at businesses speak so fast that I canʻt follow them--as if they are so busy that they cannot clearly deliver information to the customer. My service representative spoke at a friendly, normal pace and looked me in the eye and I didnʻt have to ask her to repeat anything. It made me feel confident and appreciated as a customer. Destiny Navalta is a very, very good customer interface--The strongest link!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Was needed a new, used car. I checked out a few before...
Was needed a new, used car. I checked out a few before Lincon came to greet me. Zero pressure at all, and ran to grab keys for the cars I was interested in. The process to buy this car (I was NOT financing at all) took a LOT longer than I expected, but Lincon was very professional, and came to check on me frequently. I'm pleased with the experience, and would definitely recommend Lincon to others!!! Mahalos!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Responsive service
Staff was responsive and made best efforts to complete a fairly big job quickly. Big improvement over past experiences. Jay in service was exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Island Honda & Randy for helping my family and...
Thank you Island Honda & Randy for helping my family and I with this car I bought it and something went wrong with the engine they fixed it right away !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your new vehicle and thank you for sharing your story!!! All the best!
Excellent service
Excellent customer service. Car got serviced in a timely manner. car hit washed and nice and clean.Will definitely recommend Island Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Better than Walmart
Heui is very nice and polite. She really shows her aloha and carries it well. I did note a problem, nothing major, but when I got my vehicle back the problem was still there. Wished it was resolved better but again not a huge deal breaker for me
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
