Reviews
Write a reviewGreat Service
Ben the customer service rep was very nice and helpful. Called with follow up information and prices for repairs. Car was repaired in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Susan! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Island Honda Team
Fast Service
Fast service but prices are higher. Car wash was great but car wasn't dry so I had to wipe it down.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Mariko, Randy, and Khem took care of me like I was a king. They gave me the utmost care and attention anyone could recieve. I'm so grateful to them for making me a happy buyer and my wife a happy owner of our brand new 2022 honda HRV sports AWD Their a great asset ti Island Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mariko, Randy, and Khem were able to meet your needs. At Island Honda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Island Honda Team
Great Service, Clean Facility
John was very attentive, quick to respond, great customer service. Took it personal, genuinely wanted to help. Had a great supportive team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that John was able to provide an efficient and overall positive experience. Regards, Island Honda Team
Great salesman!
I really appreciated Julius as a salesman. He did not pressure from me, but made me feel he was genuinely trying to meet my needs. Just friendly helpfulness and lots of knowledge about the cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Island Honda Team
No bait and switch.
Good sales representation. Jacob Kealoha did a great job. The only thing I did not like was the switch in price before closing.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wayne, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Island Honda Team
Great service. Friendly staff!
Great customer service. Friendly staff. John was great! Definitely would recommend his service to colleagues. The process was fast and easy. John contacted me that the Honda Insight would be coming to their lot and we started the process immediately!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Alison! We cannot thank you enough for your wonderful review of Island Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Island Honda Team
Best and most honest salesman I’ve ever encountered.
Best and most honest salesman I’ve ever encountered. Buying a car was fun again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Island Honda Team
Julius was awesome!
Julius was awesome! Helped me find a perfect car, and was able to do it quickly. So happy with my new Honda Civic. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your fantastic review was awesome to read, Tiare! Congratulations on your new car! I am happy Julius provided you with pressure-free, efficient, and well-informed customer service. Regards, Island Honda Team
Great service clean facilities
The service personnel were professional and friendly and it took less than the suggested time to finish the oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Robert! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, Island Honda Team