Reviews
The most trustworthy service department in Manassas.
The most trustworthy service department in Manassas. I get clear explanations and reasonable wait times.
The most trustworthy service department in Manassas.
The most trustworthy service department in Manassas. I get clear explanations and reasonable wait times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review
Excellent service thanks to my service manager, Sherman
Excellent service thanks to my service manager, Sherman Hashi. Glitch in computer video of needed car repair. Remedied the next day. Only 15 minute wait time.
Excellent service thanks to my service manager, Sherman
Excellent service thanks to my service manager, Sherman Hashi. Glitch in computer video of needed car repair. Remedied the next day. Only 15 minute wait time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re thrilled to hear Sherman Hashi took great care of you. I’m sorry about the brief glitch with the repair video, but I’m glad our team resolved it the next day and had you in and out with only a 15-minute wait. We appreciate your business and look forward to seeing you next time. If you need anything, please reach out to Sherman or our Service team at Sheehy Nissan of Manassas.
Jon did an excellent job getting my Pathfinder in and out
Jon did an excellent job getting my Pathfinder in and out within an hour when the shop was very busy. Truly appreciate his professionalism and assistance.
Jon did an excellent job getting my Pathfinder in and out
Jon did an excellent job getting my Pathfinder in and out within an hour when the shop was very busy. Truly appreciate his professionalism and assistance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad to hear Jon provided quick, professional service and got your Pathfinder taken care of so efficiently, even on a busy day. We truly appreciate your kind words and your trust in the Sheehy Nissan of Manassas team. We look forward to seeing you again at your next visit!
I had a very stress free and simple purchase.
I had a very stress free and simple purchase. My salesman Sayed was outstanding — very knowledgeable, very accommodating of changing schedules, and very pleasant to work with. There were none of the “usual tricks” — disappearing with the trade-in keys, asking “what it would take to buy the car today” etc etc. They honored the “internet price” without being asked. The best compliment I can give is that I would go back there to buy another new car.
I had a very stress free and simple purchase.
I had a very stress free and simple purchase. My salesman Sayed was outstanding — very knowledgeable, very accommodating of changing schedules, and very pleasant to work with. There were none of the “usual tricks” — disappearing with the trade-in keys, asking “what it would take to buy the car today” etc etc. They honored the “internet price” without being asked. The best compliment I can give is that I would go back there to buy another new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience! We’re thrilled to hear that Sayed made your purchase stress-free and straightforward. It’s great to know his knowledge, professionalism, and transparency stood out — that’s exactly the experience we strive to deliver. We truly appreciate your trust in Sheehy Nissan of Manassas and look forward to welcoming you back when you’re ready for your next vehicle!
Great experience for multiple purchases.
Great experience for multiple purchases. Isaac made it easy and catered to our needs and our preferred purchase method. Would buy from him again.
Great experience for multiple purchases.
Great experience for multiple purchases. Isaac made it easy and catered to our needs and our preferred purchase method. Would buy from him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust and loyalty! We’re thrilled to hear that Isaac provided such a smooth and accommodating experience for you. It’s always our goal to make the process easy and tailored to your needs. We truly appreciate your repeat business and look forward to helping you again in the future!
A good place with professional and pleasant people, we
A good place with professional and pleasant people, we received the necessary help. They made us feel like family.
A good place with professional and pleasant people, we
A good place with professional and pleasant people, we received the necessary help. They made us feel like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rosa! We’re so glad to hear that our team provided the help you needed and made you feel like family. We truly appreciate your kind words and look forward to welcoming you back to Sheehy Nissan of Manassas!
They were very easy to work with.
They were very easy to work with. No pressure tactics. Friendly but conducted themselves very professionally
They were very easy to work with.
They were very easy to work with. No pressure tactics. Friendly but conducted themselves very professionally
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review
Sheehy has constantly impressed me with their impeccable
Sheehy has constantly impressed me with their impeccable efforts during my many vists from the staff first and foremost they are always welcoming and are very willing to help with the any of my car needs while also giving that local family business feel even if they run larger scale operation the building always is give spacious and open feel that I appreciate
Sheehy has constantly impressed me with their impeccable
Sheehy has constantly impressed me with their impeccable efforts during my many vists from the staff first and foremost they are always welcoming and are very willing to help with the any of my car needs while also giving that local family business feel even if they run larger scale operation the building always is give spacious and open feel that I appreciate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you consistently have a positive experience with us. Our team takes pride in offering a welcoming environment and personalized service, and it's great to know that comes through—no matter the size of the operation. We truly appreciate your continued support and look forward to your next visit!
BOUGHT A USED JEEP IN MARCH.
BOUGHT A USED JEEP IN MARCH. THOUGHT I WAS GOING TO DIE ON THE WAY HOME. LOCAL OFF-ROAD SHOP CALLED IT A DEATH RATTLE. $7K LATER THE JEEP IS SAFE FOR MY 16 YEAR OLD TO DRIVE. I AM CONVINCED THEY KNEW WHAT THEY SOLD ME. NEVER AGAIN.
BOUGHT A USED JEEP IN MARCH.
BOUGHT A USED JEEP IN MARCH. THOUGHT I WAS GOING TO DIE ON THE WAY HOME. LOCAL OFF-ROAD SHOP CALLED IT A DEATH RATTLE. $7K LATER THE JEEP IS SAFE FOR MY 16 YEAR OLD TO DRIVE. I AM CONVINCED THEY KNEW WHAT THEY SOLD ME. NEVER AGAIN.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We understand your concerns and want to reassure you that your vehicle passed both Virginia and Maryland safety inspections. Even though this particular vehicle was a wholesale to the public as is vehicle, our team strives to ensure that every vehicle we sell is in good condition, and we always want our customers to feel safe and confident. We're sorry to hear about your experience, and we appreciate you taking the time to address it.
I contacted this dealership to purchase a car.
I contacted this dealership to purchase a car. Even though I wasn't feeling well, I still honored my appointment to inspect the vehicle on Sunday. I didn't feel well enough to test drive it on that day, however, we did negotiate numbers and settled on a final figure, with the understanding that once a tax issue was confirmed, I would be in the next day to test drive it. Today, I drove the hour and a half (I live in WV) one way to test drive the car. I had texted the salesman, Mr. Peter Nartay, to confirm the tax issue was indeed settled and let him know I would be coming in around 5-5:30pm. He texted back confirming the time was good and then later sent me a video he took of the car at around 4:45 pm, saying he'd hoped to see me. I immediately texted him back that we were on the way and that the gps had us coming in later than anticipated - we would get there for 6:15pm. At 6:15pm, we arrived at the dealership only to learn that Mr. Nartay had a "medical emergency" and was not available. Coincidentally, the car we were there to test drive was already in the process of being sold to someone else. Thus, in the hour and a half it took for us to get there, they sold the car out from under us. But the worst part is that no one let us know that someone else was interested and would probably purchase the car. It could have saved us a three-hour round trip. They knew we were coming in from out of state. The lack of common courtesy is appalling! I do NOT recommend doing business with this company!
I contacted this dealership to purchase a car.
I contacted this dealership to purchase a car. Even though I wasn't feeling well, I still honored my appointment to inspect the vehicle on Sunday. I didn't feel well enough to test drive it on that day, however, we did negotiate numbers and settled on a final figure, with the understanding that once a tax issue was confirmed, I would be in the next day to test drive it. Today, I drove the hour and a half (I live in WV) one way to test drive the car. I had texted the salesman, Mr. Peter Nartay, to confirm the tax issue was indeed settled and let him know I would be coming in around 5-5:30pm. He texted back confirming the time was good and then later sent me a video he took of the car at around 4:45 pm, saying he'd hoped to see me. I immediately texted him back that we were on the way and that the gps had us coming in later than anticipated - we would get there for 6:15pm. At 6:15pm, we arrived at the dealership only to learn that Mr. Nartay had a "medical emergency" and was not available. Coincidentally, the car we were there to test drive was already in the process of being sold to someone else. Thus, in the hour and a half it took for us to get there, they sold the car out from under us. But the worst part is that no one let us know that someone else was interested and would probably purchase the car. It could have saved us a three-hour round trip. They knew we were coming in from out of state. The lack of common courtesy is appalling! I do NOT recommend doing business with this company!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience, and we’re truly sorry for how things unfolded during your recent visit. We completely understand how frustrating it must have been to make a long trip and arrive only to find the vehicle unavailable — especially after the communication and effort you made to stay in touch. While we always strive to provide fair and transparent service, it’s clear that in this case, we fell short of the level of communication and consideration you deserved. We sincerely apologize for the inconvenience and disappointment this caused you. If you're still in the market, I’d be happy to personally assist you in finding a similar vehicle or making things right however we can. Please feel free to reach out to me directly at shaunhicks@sheehy.com. We appreciate the opportunity to do better and hope we can earn back your trust.