Reviews
Connor did such a wonderful job helping us get into our
Connor did such a wonderful job helping us get into our dream family car! Couldnt be happier with the car. So thankful he made us feel comfortable through the car buying experience as well! Thank you Connor, and landmark Ford!
Connor did such a wonderful job helping us get into our
Connor did such a wonderful job helping us get into our dream family car! Couldnt be happier with the car. So thankful he made us feel comfortable through the car buying experience as well! Thank you Connor, and landmark Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I couldn't be happier with my experience at Landmark
I couldn't be happier with my experience at Landmark Ford! I love my new Bronco Sport and am telling everyone who compliments me on it where I got it. Jeff Sleight took great care of me throughout the whole process. He even showed me how to program things inside the vehicle and noted some of it's great safety features. I had been really badly treated at another dealership in Portland before I came to Landmark so I was a little afaid, but Jeff Sleight and Brian Sowers made the process a pleasure. Thank you Landmark!
I couldn't be happier with my experience at Landmark
I couldn't be happier with my experience at Landmark Ford! I love my new Bronco Sport and am telling everyone who compliments me on it where I got it. Jeff Sleight took great care of me throughout the whole process. He even showed me how to program things inside the vehicle and noted some of it's great safety features. I had been really badly treated at another dealership in Portland before I came to Landmark so I was a little afaid, but Jeff Sleight and Brian Sowers made the process a pleasure. Thank you Landmark!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience with Darrin a year ago.
Had a great experience with Darrin a year ago. He worked with us out of the area and truly delivered.
Had a great experience with Darrin a year ago.
Had a great experience with Darrin a year ago. He worked with us out of the area and truly delivered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SUPER FRIENDLY!
SUPER FRIENDLY! Great communication, and ridiculously convenient hours (regarding the Service department). I as long as I own a Ford, Landmark is my dealership!
SUPER FRIENDLY!
SUPER FRIENDLY! Great communication, and ridiculously convenient hours (regarding the Service department). I as long as I own a Ford, Landmark is my dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff was incredibly helpful and patient.
Jeff was incredibly helpful and patient. He took the time to do some research for us and answered numerous questions before we ever stepped foot at the dealership. His honest and upfront approach immediately won us over. Once at the dealership the process was so smooth and easy. We are not people who enjoy car shopping and definitely not the haggling experiences we have had in the past. We dreaded having to do it again. This entire experience was like calling up a friend, asking for help, and getting exactly what you hoped for. Now that we have found Jeff and the Landmark family, we won’t be using another dealer.
Jeff was incredibly helpful and patient.
Jeff was incredibly helpful and patient. He took the time to do some research for us and answered numerous questions before we ever stepped foot at the dealership. His honest and upfront approach immediately won us over. Once at the dealership the process was so smooth and easy. We are not people who enjoy car shopping and definitely not the haggling experiences we have had in the past. We dreaded having to do it again. This entire experience was like calling up a friend, asking for help, and getting exactly what you hoped for. Now that we have found Jeff and the Landmark family, we won’t be using another dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Being new in town I took my 2018 F150 there to replace
Being new in town I took my 2018 F150 there to replace the cam phasers, which is a known issue by Ford, and they initially quoted me $4600 to replace the phasers. However, I called Ford and I received assistance from them to pay up to $3000 of that cost which was fantastic. I have had nothing but good experience with the brand. However, the dealerships are separate story. The technicians at Landmark Ford were fantastic and they completed the job in just three days with perfect results. However, when I went to pickup my truck and pay the remainder of the fee along with some other preventative maintenance I asked them to complete, they wanted to charge me additional 3% for convenience fee since I wanted to use my credit card. They never told me about this beforehand specially since they knew my portion would amount to approximately $2500. Talking to their management they would not budge on eliminating the fee and if it was up to them they would have charged me the complete cost of the repair. I had nothing but positive experience with the technicians at Landmark Ford but their shady business practices and trying to nickel and dime their customers, would leave me no choice but to NOT recommend this dealership for anything. I have been planning to purchase a new Raptor R this year but I will take my business elsewhere and I recommend you do the same.
Being new in town I took my 2018 F150 there to replace
Being new in town I took my 2018 F150 there to replace the cam phasers, which is a known issue by Ford, and they initially quoted me $4600 to replace the phasers. However, I called Ford and I received assistance from them to pay up to $3000 of that cost which was fantastic. I have had nothing but good experience with the brand. However, the dealerships are separate story. The technicians at Landmark Ford were fantastic and they completed the job in just three days with perfect results. However, when I went to pickup my truck and pay the remainder of the fee along with some other preventative maintenance I asked them to complete, they wanted to charge me additional 3% for convenience fee since I wanted to use my credit card. They never told me about this beforehand specially since they knew my portion would amount to approximately $2500. Talking to their management they would not budge on eliminating the fee and if it was up to them they would have charged me the complete cost of the repair. I had nothing but positive experience with the technicians at Landmark Ford but their shady business practices and trying to nickel and dime their customers, would leave me no choice but to NOT recommend this dealership for anything. I have been planning to purchase a new Raptor R this year but I will take my business elsewhere and I recommend you do the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave such a detailed review. We're very pleased to hear you had a positive experience with our technicians and that the repairs on your F-150 were completed efficiently and to your satisfaction. We'll be sure to pass your compliments along to the team — they work hard to deliver that level of service every day. That said, we’re sorry to hear that the credit card processing fee affected your overall impression. While this 3% surcharge is clearly disclosed at check-in, in bold, just above the signature line, and also in signage all over the service department - we understand that it's frustrating when additional costs arise especially with a larger invoice. The surcharge itself is collected by the payment processor, not Landmark Ford, and is something we implement to keep overall service costs lower for all customers, while still offering credit card convenience as an option. We genuinely appreciate your business and your feedback. We never want a customer to feel surprised or disappointed at the end of their experience, and we’ll continue to look for ways to improve how these details are communicated. If you have any further concerns, we’d welcome the opportunity to speak with you directly. Thank you again, and we wish you all the best with your next vehicle — wherever you decide to purchase.
We have bought 2 vehicles from Mark and he took very good
We have bought 2 vehicles from Mark and he took very good care of us as well as never telling anything but the truth about how long our orders would take to be filled from the factory but kept us informed all the way. We bought new a 22 Bronco Sport and a 24 Ranger. Both have had a couple of recalls which Landmark Service (mobile)and at the dealership could not have been nicer and on time.
We have bought 2 vehicles from Mark and he took very good
We have bought 2 vehicles from Mark and he took very good care of us as well as never telling anything but the truth about how long our orders would take to be filled from the factory but kept us informed all the way. We bought new a 22 Bronco Sport and a 24 Ranger. Both have had a couple of recalls which Landmark Service (mobile)and at the dealership could not have been nicer and on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ok I got a brake problem with my 2017 Ford Super Duty
Ok I got a brake problem with my 2017 Ford Super Duty Diesel F350. I have taken to dealers the problem is still there after the 3rd reply of “we can’t duplicate the problem” they didn’t fix the problem they don’t know how to fix the problem so they use these words. To not be liable for the problem. The last dealership never charged me. They had truck for over a week and gave me no paperwork as if I was never there. My brakes still didn’t not function properly when you step on them the pedal goes to the firewall. They will delete this message so if you read it think before you buy a ford.
Ok I got a brake problem with my 2017 Ford Super Duty
Ok I got a brake problem with my 2017 Ford Super Duty Diesel F350. I have taken to dealers the problem is still there after the 3rd reply of “we can’t duplicate the problem” they didn’t fix the problem they don’t know how to fix the problem so they use these words. To not be liable for the problem. The last dealership never charged me. They had truck for over a week and gave me no paperwork as if I was never there. My brakes still didn’t not function properly when you step on them the pedal goes to the firewall. They will delete this message so if you read it think before you buy a ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK!
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK! You might be putting yourself and your family at risk and giving yourself a massive headache. I bought a brand new 2024 Lightning Lariat on 3.7.25, sticker price $76,995. I returned it ELEVEN days later. Foggy windows, water pouring from the driver door, damp carpets, and a strong mold smell. Landmark confirmed the carpet was wet. Turns out a drain line wasn’t connected during manufacturing. Their plan? “Dry it out and wash the carpets.” I insisted on replacement due to mold. They claimed they found none. When I questioned water in the driver door (not near the faulty drain), they gave confusing and contradictory answers — including “cars get water in the doors if they sit for a long time.” Ford eventually stepped in and told Landmark to replace the carpet. 10 days later, I picked up the truck and found: -Visible mold on the driver door -Water still in the driver door -Back seat poorly reinstalled -Sticky residue on the seat (thanks, “Detail Team”) You decide: Did Landmark Ford knowingly sell a moldy vehicle? 1. This vehicle had water intrusion for 8 months 2. The mold grew visibly in just 10 days, hard to believe it wasn’t there before the sale 3.Landmark thought steam-cleaning moldy carpet was acceptable I’m having a certified lab test the mold to find out how dangerous it is. I’ll post the results and updates on this vehicle that has 216 miles on it. I don't have a problem with a mistake but I have a huge problem with people/business with no integrity.
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK!
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK! You might be putting yourself and your family at risk and giving yourself a massive headache. I bought a brand new 2024 Lightning Lariat on 3.7.25, sticker price $76,995. I returned it ELEVEN days later. Foggy windows, water pouring from the driver door, damp carpets, and a strong mold smell. Landmark confirmed the carpet was wet. Turns out a drain line wasn’t connected during manufacturing. Their plan? “Dry it out and wash the carpets.” I insisted on replacement due to mold. They claimed they found none. When I questioned water in the driver door (not near the faulty drain), they gave confusing and contradictory answers — including “cars get water in the doors if they sit for a long time.” Ford eventually stepped in and told Landmark to replace the carpet. 10 days later, I picked up the truck and found: -Visible mold on the driver door -Water still in the driver door -Back seat poorly reinstalled -Sticky residue on the seat (thanks, “Detail Team”) You decide: Did Landmark Ford knowingly sell a moldy vehicle? 1. This vehicle had water intrusion for 8 months 2. The mold grew visibly in just 10 days, hard to believe it wasn’t there before the sale 3.Landmark thought steam-cleaning moldy carpet was acceptable I’m having a certified lab test the mold to find out how dangerous it is. I’ll post the results and updates on this vehicle that has 216 miles on it. I don't have a problem with a mistake but I have a huge problem with people/business with no integrity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK!
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK! You might be putting yourself and your family at risk and giving yourself a massive headache. I bought a brand new 2024 Lightning Lariat on 3.7.25, sticker price $76,995. I returned it ELEVEN days later. Foggy windows, water pouring from the driver door, damp carpets, and a strong mold smell. Landmark confirmed the carpet was wet. Turns out a drain line wasn’t connected during manufacturing. Their plan? “Dry it out and wash the carpets.” I insisted on replacement due to mold. They claimed they found none. When I questioned water in the driver door (not near the faulty drain), they gave confusing and contradictory answers — including “cars get water in the doors if they sit for a long time.” Ford eventually stepped in and told Landmark to replace the carpet. 10 days later, I picked up the truck and found: -Visible mold on the driver door -Water still in the driver door -Back seat poorly reinstalled -Sticky residue on the seat (thanks, “Detail Team”) You decide: Did Landmark Ford knowingly sell a moldy vehicle? 1. This vehicle had water intrusion for 8 months 2. The mold grew visibly in just 10 days, hard to believe it wasn’t there before the sale 3.Landmark thought steam-cleaning moldy carpet was acceptable I’m having a certified lab test the mold to find out how dangerous it is. I’ll post the results and updates on this vehicle that has 216 miles on it. I don't have a problem with a mistake but I have a huge problem with people/business with no integrity.
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK!
READ THIS BEFORE PURCHASING A VEHICLE FROM LANDMARK! You might be putting yourself and your family at risk and giving yourself a massive headache. I bought a brand new 2024 Lightning Lariat on 3.7.25, sticker price $76,995. I returned it ELEVEN days later. Foggy windows, water pouring from the driver door, damp carpets, and a strong mold smell. Landmark confirmed the carpet was wet. Turns out a drain line wasn’t connected during manufacturing. Their plan? “Dry it out and wash the carpets.” I insisted on replacement due to mold. They claimed they found none. When I questioned water in the driver door (not near the faulty drain), they gave confusing and contradictory answers — including “cars get water in the doors if they sit for a long time.” Ford eventually stepped in and told Landmark to replace the carpet. 10 days later, I picked up the truck and found: -Visible mold on the driver door -Water still in the driver door -Back seat poorly reinstalled -Sticky residue on the seat (thanks, “Detail Team”) You decide: Did Landmark Ford knowingly sell a moldy vehicle? 1. This vehicle had water intrusion for 8 months 2. The mold grew visibly in just 10 days, hard to believe it wasn’t there before the sale 3.Landmark thought steam-cleaning moldy carpet was acceptable I’m having a certified lab test the mold to find out how dangerous it is. I’ll post the results and updates on this vehicle that has 216 miles on it. I don't have a problem with a mistake but I have a huge problem with people/business with no integrity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
