Reviews
I have a Ford escape I’m not very happy with. It’s only a year and a half old but I’m having problems with it already so I tried to trade it on a ranger that’s on sale and they totally insulted me almost 9% interest really, And a lowball trade end.. And Then they have my car for a week and it still isn’t right. I don’t think this is a very good dealer
I have a Ford escape I’m not very happy with. It’s only a year and a half old but I’m having problems with it already so I tried to trade it on a ranger that’s on sale and they totally insulted me almost 9% interest really, And a lowball trade end.. And Then they have my car for a week and it still isn’t right. I don’t think this is a very good dealer
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff helped make the experience of buying a truck worth while! We had a great visit and got the car I was after. Thanks!
Jeff helped make the experience of buying a truck worth while! We had a great visit and got the car I was after. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure working with Jeff and the crew. Jeff was easy to talk to and I never felt pressured. He let me test drive two cars even though I told him I wasn't going to buy car that day. I highly recommend Jeff and Landmark Ford.
It was a pleasure working with Jeff and the crew. Jeff was easy to talk to and I never felt pressured. He let me test drive two cars even though I told him I wasn't going to buy car that day. I highly recommend Jeff and Landmark Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Connor did such a wonderful job helping us get into our dream family car! Couldnt be happier with the car. So thankful he made us feel comfortable through the car buying experience as well! Thank you Connor, and landmark Ford!
Connor did such a wonderful job helping us get into our dream family car! Couldnt be happier with the car. So thankful he made us feel comfortable through the car buying experience as well! Thank you Connor, and landmark Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I couldn't be happier with my experience at Landmark Ford! I love my new Bronco Sport and am telling everyone who compliments me on it where I got it. Jeff Sleight took great care of me throughout the whole process. He even showed me how to program things inside the vehicle and noted some of it's great safety features. I had been really badly treated at another dealership in Portland before I came to Landmark so I was a little afaid, but Jeff Sleight and Brian Sowers made the process a pleasure. Thank you Landmark!
I couldn't be happier with my experience at Landmark Ford! I love my new Bronco Sport and am telling everyone who compliments me on it where I got it. Jeff Sleight took great care of me throughout the whole process. He even showed me how to program things inside the vehicle and noted some of it's great safety features. I had been really badly treated at another dealership in Portland before I came to Landmark so I was a little afaid, but Jeff Sleight and Brian Sowers made the process a pleasure. Thank you Landmark!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience with Darrin a year ago. He worked with us out of the area and truly delivered.
Had a great experience with Darrin a year ago. He worked with us out of the area and truly delivered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
SUPER FRIENDLY! Great communication, and ridiculously convenient hours (regarding the Service department). I as long as I own a Ford, Landmark is my dealership!
SUPER FRIENDLY! Great communication, and ridiculously convenient hours (regarding the Service department). I as long as I own a Ford, Landmark is my dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff was incredibly helpful and patient. He took the time to do some research for us and answered numerous questions before we ever stepped foot at the dealership. His honest and upfront approach immediately won us over. Once at the dealership the process was so smooth and easy. We are not people who enjoy car shopping and definitely not the haggling experiences we have had in the past. We dreaded having to do it again. This entire experience was like calling up a friend, asking for help, and getting exactly what you hoped for. Now that we have found Jeff and the Landmark family, we won’t be using another dealer.
Jeff was incredibly helpful and patient. He took the time to do some research for us and answered numerous questions before we ever stepped foot at the dealership. His honest and upfront approach immediately won us over. Once at the dealership the process was so smooth and easy. We are not people who enjoy car shopping and definitely not the haggling experiences we have had in the past. We dreaded having to do it again. This entire experience was like calling up a friend, asking for help, and getting exactly what you hoped for. Now that we have found Jeff and the Landmark family, we won’t be using another dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Being new in town I took my 2018 F150 there to replace the cam phasers, which is a known issue by Ford, and they initially quoted me $4600 to replace the phasers. However, I called Ford and I received assistance from them to pay up to $3000 of that cost which was fantastic. I have had nothing but good experience with the brand. However, the dealerships are separate story. The technicians at Landmark Ford were fantastic and they completed the job in just three days with perfect results. However, when I went to pickup my truck and pay the remainder of the fee along with some other preventative maintenance I asked them to complete, they wanted to charge me additional 3% for convenience fee since I wanted to use my credit card. They never told me about this beforehand specially since they knew my portion would amount to approximately $2500. Talking to their management they would not budge on eliminating the fee and if it was up to them they would have charged me the complete cost of the repair. I had nothing but positive experience with the technicians at Landmark Ford but their shady business practices and trying to nickel and dime their customers, would leave me no choice but to NOT recommend this dealership for anything. I have been planning to purchase a new Raptor R this year but I will take my business elsewhere and I recommend you do the same.
Being new in town I took my 2018 F150 there to replace the cam phasers, which is a known issue by Ford, and they initially quoted me $4600 to replace the phasers. However, I called Ford and I received assistance from them to pay up to $3000 of that cost which was fantastic. I have had nothing but good experience with the brand. However, the dealerships are separate story. The technicians at Landmark Ford were fantastic and they completed the job in just three days with perfect results. However, when I went to pickup my truck and pay the remainder of the fee along with some other preventative maintenance I asked them to complete, they wanted to charge me additional 3% for convenience fee since I wanted to use my credit card. They never told me about this beforehand specially since they knew my portion would amount to approximately $2500. Talking to their management they would not budge on eliminating the fee and if it was up to them they would have charged me the complete cost of the repair. I had nothing but positive experience with the technicians at Landmark Ford but their shady business practices and trying to nickel and dime their customers, would leave me no choice but to NOT recommend this dealership for anything. I have been planning to purchase a new Raptor R this year but I will take my business elsewhere and I recommend you do the same.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave such a detailed review. We're very pleased to hear you had a positive experience with our technicians and that the repairs on your F-150 were completed efficiently and to your satisfaction. We'll be sure to pass your compliments along to the team — they work hard to deliver that level of service every day. That said, we’re sorry to hear that the credit card processing fee affected your overall impression. While this 3% surcharge is clearly disclosed at check-in, in bold, just above the signature line, and also in signage all over the service department - we understand that it's frustrating when additional costs arise especially with a larger invoice. The surcharge itself is collected by the payment processor, not Landmark Ford, and is something we implement to keep overall service costs lower for all customers, while still offering credit card convenience as an option. We genuinely appreciate your business and your feedback. We never want a customer to feel surprised or disappointed at the end of their experience, and we’ll continue to look for ways to improve how these details are communicated. If you have any further concerns, we’d welcome the opportunity to speak with you directly. Thank you again, and we wish you all the best with your next vehicle — wherever you decide to purchase.
We have bought 2 vehicles from Mark and he took very good care of us as well as never telling anything but the truth about how long our orders would take to be filled from the factory but kept us informed all the way. We bought new a 22 Bronco Sport and a 24 Ranger. Both have had a couple of recalls which Landmark Service (mobile)and at the dealership could not have been nicer and on time.
We have bought 2 vehicles from Mark and he took very good care of us as well as never telling anything but the truth about how long our orders would take to be filled from the factory but kept us informed all the way. We bought new a 22 Bronco Sport and a 24 Ranger. Both have had a couple of recalls which Landmark Service (mobile)and at the dealership could not have been nicer and on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car