Honda Auto Center of Bellevue

We recently purchased a vehicle from Honda Auto Center of Bellevue and worked with Jerrick Siruno. He was easy to work with, knowledgeable, pleasant, vigilant, and professional. There was no pressure and we really appreciated the time, effort, kindness, personal service, and understanding he gave us. We would definitely recommend going to the Honda Auto Center of Bellevue and working with Jerrick Siruno if you are interested in purchasing a Honda.

Bought a used 2017 nissan pathfinder. They said it is in excellent conditions, and will require very low maintenance. I actually had to change the transmission after less than a month, for few thousands dollars. Not pleasant experience.

After I informed them that I was shopping for a new vehicle on price, they refused to provide a detailed out-the-door quote. They probably assumed that their price would be too high but if they coerced me into the dealership they'd be able to sell me something.

They are not truthful and operate shoddily. They markup the cars and try to upsell constantly. Not a pleasant buying experience for new Honda cars.

The Salesperson was very nice and helpful. Everything went fairly smooth. The signing process was quick.

This dealership exceeded our expectations. We were able to find the car we wanted at a very fair price. The out the door price was transparent without a bunch of add-ons. We also got a solid offer for our trade-in. Our sales person Justin, and the gentleman in finance, made this the easiest car buying experience ever. I wouldn’t hesitate to go through this dealership again. Thank you!

I just bought Honda Pilot today from Honda Auto Center of Bellevue. Had a great experience. I did my research for the 8 passenger SUV options and narrowed my decision to Honda Pilot. I found the car on-line with a great price. I called and spoke with Salesman Zack El Msaih, and then set up a test drive. It was a great experience he explained the vehicle to me, all the features. He took time to make sure I understood my car after the papers were signed. Really a great guy. We also really enjoyed the closing process with finance manager Robert Dickey. A real class act! Thanks for making the sales experience great! You two just earned a loyal client! thank you.

Never drive your car away if it needs to be fixed. I got used 2014 Hyundai sonata hybrid limited from that dealership AS A RETURN CUSTOMER and read below to see how they treat for LOYALTY their customers. On June 20th 2023, I got above mentioned car. Car had broken front bumper, they initially offered me $200 off of the car, to keep the car until it fixed and pick it up later or to drive away with this condition and WAIT FOR THE CALL to bring it back and fix it. I needed a car on that day and had to drive it away, as I trusted them. Because I thought I am a return customer and they would treat me good for loyalty. Of course 8 days passed and I emailed Michael Brar (sales guy), to follow up on June 28th to see if there is any update on fixing my bumper and no reply back. I waited until July 2nd and emailed Business Manager Paul Jones who shared with me his business card to contact him if there is any issue or questions, of course I got ignored by him as well. I emailed their General Manager - Jason Courter to see if he can handle this issue, since other employees keeping ignoring me, got ignored as well. I don’t know why they even have that feature on their website to report bad reviews to General Manager. I tried to fix this issue internally and got ignored many times before writing this review. I got new car and don’t enjoy it to see with broken bumper. What else I had to do to make it up for you guys ? I would never ever come back to buy car from you, never ever would recommend you to friends and family. I trusted you with my purchase and you betrayed my trust. That’s what it is. Thank you ! 👎

Typical greedy dealer in the Eastside. Requires a trade-in and financing on top of their ADM. Last but not least, they will lowball the xxxx out of your trade in!

My salesman, John Crandall, was the best. He was a good listener, stayed within my bottom line, went above and beyond to find me the right car at the right price. He answered any and all questions I had, never rushed me in my decision. I will be spreading John's name to family and friends as the guy to go to. Honda of Bellevue is lucky to have such a great employee. I rate John a 10/10.