Reviews
I enjoyed purchasing a car (Q5) here when I came with my
I enjoyed purchasing a car (Q5) here when I came with my cousin around mid-August of 2025. We were two females and were treated respectfully and wonderfully as we deserved. More importantly, the sales staff and the sales manager Thomas S. had spectacularly performed at his peak in this department because he has patiently explained so much and answered all of our questions to his best ability and we understood the answers that are crucial to our decision to purchase the aforementioned Q5. We actually went to visit different brands like JEEP and others, but we "fell in love" with the Q5 at the onset, and there was no way we could back out. Worked together, we achieved our goal of purchasing and financing here, thanks to the Audi brand specialist Daniel N. and the sales Manager Thomas S.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Phuong, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I have purchased 3 vehicles from Audi Silver Spring since
I have purchased 3 vehicles from Audi Silver Spring since 2018. The dealership has been phenomenal to work with, from sales to service to parts, each team has been great. Atanas in sales, well I've bought 3 cars from him and I'll probably buy a fourth. He is responsive when I have questions and always approachable when I'm there for service or anything else. Atanas has gone above and beyond to find the right car and make anything I've asked for work. The service team with Evan and Cragg have been fantastic. They are always ready to help and in the most pleasant way possible. I can't say enough good things about the people at Audi in Silver Spring. Highly recommend that you visit them when you're looking for your next Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I had an excellent experience at Audi Silver Spring!
I had an excellent experience at Audi Silver Spring! From start to finish, everything was seamless. My salesman, Alex Max, was incredibly knowledgeable, patient, and attentive, making the car-buying process so much easier. He truly went above and beyond to ensure I was happy with my choice. A big shoutout to Serge Calmic, the Finance Director, as well—he made the financing process smooth and stress-free, offering clear options and answering all my questions. Highly recommend Audi Silver Spring for top-notch service and a great team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Working with Atanas and Tom made the buying process
Working with Atanas and Tom made the buying process effortless. This is our 7th Audi purchase from Silver Spring Audi and we wouldn’t think of going anywhere else. Great communication, professionalism and knowledge of the vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ron, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding customer service.
Outstanding customer service. I will definitely be buying my next vehicle from sliver spring audi
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I have been leasing cars from Audi Silver Spring for 9
I have been leasing cars from Audi Silver Spring for 9 years and have only good things to say about this dealership. For my most recent lease, I needed to move quickly, which is rarely a good position when trying to negotiate any deal. But instead of taking advantage of my situation, the entire sales staff took excellent care of me; especially my sales person Atanas Ivanov who went above and beyond to get me the best terms possible and to put me in a car that would meet my wants and needs. He was friendly and respectful, knowledgeable, experienced, listened well, and used every available tool to bring the price down on my new car. Tom Schweiss in sales management, and Tim Nguyen in finance were also terrific. I also want to give a shout out to Evan Singham, who runs the service department. He's alway extremely helpful and informative when I have car questions. Thank you, guys. You rock!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Alex was great.
Alex was great. Considerate and accommodating. Excellent experience especially in comparison to other dealership visits.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Alex and the entire Audi Team at Silver Spring make a
Alex and the entire Audi Team at Silver Spring make a sincere effort to ensure that every interaction with a customer is focused on developing long-term relationships. Very pleased with the initial vehicle purchase experience and now the service experience. Everyone across departments works together to deliver the best possible experience to the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
Had an Audi Q7 that was seven years old with 700000
Had an Audi Q7 that was seven years old with 700000 miles. Had it serviced exclusively at Audi Silver Spring. July 2021, I was driving to upstate new york when car died on the side of the road. Had to tow it to Audi in Albany. I was then told that the engine had overheated (no light came on), and that the engine was severely damaged with multiple holes in the engine and I needed a completely new engine that would cost over 25K. Called Audi Silver Spring and dealt with Dimitra Anastasopoulous and Evan Singham. I had dealt with them multiple times over the prior seven years. They were helpful when they were getting paid for the servicing over the prior seven years but then completely unhelpful when car broke down. They told me initially it was not their problem and that I had to deal with Audi in Albany. Overall, they were very unhelpful. Did not facilitate at all discussions with Audi head office as to why this should have happened. They acknowledged that this should not have happened and said it was off warranty and that there was little they could do. Only person in all of Audi that was helpful was general manager at Albany Audi Rick Waldring. He tried to help us negotiate and at least expressed empathy and acknowledged that this should not have happened. Bottom line of how this "defective car" was handled was that Audi told me that I could pay 25000 for new engine or they would pay us about 2000 to scrap the parts even though they acknowledged that this should never have happened with the limited mileage I had and the fact that I had religiously serviced the car at Audi SIlver Spring. I ended up scrapping the car. I will never buy an Audi again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
adh, We are very sorry to learn about the breakdown while you were on vacation and the severity of the situation. After receiving the review and learning of this occurrence, our General Manager, Mike DiGiovanni, attempted to reach you and spoke to your wife. If you would like to discuss the matter further, please feel free to contact Mike at mdigiovanni@mileone.com or 301-679-4072. Thank you.
Alex is extremely helpful and professional.
Alex is extremely helpful and professional. He gave us the time we needed to go through this process without any pressure, always being of help. I would highly recommend anyone purchasing a new car to see Alex, he will make it happen for you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leo, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!