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Evergreen Ford & Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (810 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Will definately go back for our next car.

Jeffrey helped us purchase two vehicles in one evening. We got a lightly used vehicle (2007 Toyata Corrola) for our teenage daughter and a new truck (F150) for my husband. Jeffrey helped to make it as painless as possible and we feel good about our purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are more than glad to be of service, Monesa. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Worked hard to please us!

We bought the Ford Explorer xlt 2016. I had to settle on a color I didn't intend on buying because the inventory on the lot didn't have my desired color. I like the car overall! The sales person was helpful and did everything he could to help us find what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melissa, we are happy you enjoyed your recent experience at our location! It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!

Great Service

Evergreen staff are always professional and helpful with the service of my Explorer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The best service experience

Great service, on-time,excellent service advisor. I drive a lot further to this dealer because of the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had such a positive experience with us, Janice! Thank you for taking the time to share your feedback with us.

MY FORD DEALERSHIP

I have a preventative maintenance program that needed a 60,000 mile service. I like the idea that you have a dedicated Mgr who only handles this. My appointment went smoothly and a shorter wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review of Recent Service

2015 Ford Escape, Evergreen is always very friendly, kind and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Evergreen Ford. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Evergreen Ford, the only service provider for me!

Brenda is always so helpful, she squeezes in the extra things I need last minute when I only book an oil change or recall appointment. She even gave my baby a bath while it was in so it looked so pretty when I picked it up, 2-3 hours earlier than plan as well. Thank you all, and Merry Christmas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services Clean Facilities

I leased a Ford CMAX. Sales and finance manager were very helpful and friendly and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Evergreen Ford. If there is anything else we can do for you, please give us a call.

Best service in this area for Lincoln

Car wasn't yet washed when I picked it up, but otherwise I'm satisfied with the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Victor, thank you for sharing your recent experience at Evergreen Ford. Please let us know if there's anything else we can do for you.

Attentive and prompt

Great service and prompt. From the time I talked with Carl on the phone it was a good experience .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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