Reviews
The salesmen exuded an air of rudeness, displaying a
The salesmen exuded an air of rudeness, displaying a disheartening lack of professionalism. Their demeanor made them seem unapproachable, creating a barrier between themselves and customers like me. I found myself waiting in the lobby for what felt like an eternity, glancing at the clock as the minutes dragged on. After what seemed like countless moments of silence and indifference, I finally mustered the courage to approach one of the staff members, practically having to flag them down just to get the assistance I desperately needed. The entire experience left me feeling overlooked and frustrated. Palpable barrier between themselves and customers like me. I found myself waiting in the lobby for what felt like an eternity, glancing at the clock as the minutes dragged on. After what seemed like countless moments of silence and indifference, I finally mustered the courage to approach one of the staff members, practically having to flag them down just to get the assistance I desperately needed. The entire experience left me feeling overlooked and frustrated.
The salesmen exuded an air of rudeness, displaying a
The salesmen exuded an air of rudeness, displaying a disheartening lack of professionalism. Their demeanor made them seem unapproachable, creating a barrier between themselves and customers like me. I found myself waiting in the lobby for what felt like an eternity, glancing at the clock as the minutes dragged on. After what seemed like countless moments of silence and indifference, I finally mustered the courage to approach one of the staff members, practically having to flag them down just to get the assistance I desperately needed. The entire experience left me feeling overlooked and frustrated. Palpable barrier between themselves and customers like me. I found myself waiting in the lobby for what felt like an eternity, glancing at the clock as the minutes dragged on. After what seemed like countless moments of silence and indifference, I finally mustered the courage to approach one of the staff members, practically having to flag them down just to get the assistance I desperately needed. The entire experience left me feeling overlooked and frustrated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
It was frustrating after the fact I signed the deal.
It was frustrating after the fact I signed the deal. They told us our charger will be shipped by next week since purchase was done. What then they said process is changed. I did what was asked and then they told me I have to place my order myself but I am getting no help. Everything they said before signing deal is changing in a way.
It was frustrating after the fact I signed the deal.
It was frustrating after the fact I signed the deal. They told us our charger will be shipped by next week since purchase was done. What then they said process is changed. I did what was asked and then they told me I have to place my order myself but I am getting no help. Everything they said before signing deal is changing in a way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
My service was on time.
My service was on time. William answered all my car questions and the facility is spotless. I have been coming to this facility since I bought the car and I am never disappointed.
My service was on time.
My service was on time. William answered all my car questions and the facility is spotless. I have been coming to this facility since I bought the car and I am never disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing service.
Amazing service. Truly professional and knowledgeable sales team that are willing to work with you any way they can to help work through the buying process. They listen and made recommendation on various options to reach the end goal. I would buy another vehicle here!
Amazing service.
Amazing service. Truly professional and knowledgeable sales team that are willing to work with you any way they can to help work through the buying process. They listen and made recommendation on various options to reach the end goal. I would buy another vehicle here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Danny, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional and nice customer service.
Very professional and nice customer service. The time we had to wait was reasonable. We are very satisfied. Definitely we will come back and refer to friends.
Very professional and nice customer service.
Very professional and nice customer service. The time we had to wait was reasonable. We are very satisfied. Definitely we will come back and refer to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Maddalena, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Honda Renton and we hope to be of service again in the future.
Good deal on vehicle, got what I wanted for trade in,
Good deal on vehicle, got what I wanted for trade in, after being told by salesman they would pickup trade in at my house in Idaho they changed their minds after I was approved and told me sales manager wants to see the trade in first
Good deal on vehicle, got what I wanted for trade in,
Good deal on vehicle, got what I wanted for trade in, after being told by salesman they would pickup trade in at my house in Idaho they changed their minds after I was approved and told me sales manager wants to see the trade in first
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dustin, thank you for taking the time to leave us feedback. Please call our General Manager at (425) 526-5088 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Pablo was very communicative, kind and friendly towards
Pablo was very communicative, kind and friendly towards my family and I. He was personable and made sure he understood our needs. The process did not feel forced but was just right. He went out of his way to walk the lot to try to find something that would work for us which we are very appreciative of. Thank you for taking our stressful situation and turning it into a great outcome. Literally, sales needs more people like you!
Pablo was very communicative, kind and friendly towards
Pablo was very communicative, kind and friendly towards my family and I. He was personable and made sure he understood our needs. The process did not feel forced but was just right. He went out of his way to walk the lot to try to find something that would work for us which we are very appreciative of. Thank you for taking our stressful situation and turning it into a great outcome. Literally, sales needs more people like you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
it was a very good experience working with Jeff to lease
it was a very good experience working with Jeff to lease Honda Prologue AWD Touring
it was a very good experience working with Jeff to lease
it was a very good experience working with Jeff to lease Honda Prologue AWD Touring
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
I had an amazing experience with Matthew lopez, would
I had an amazing experience with Matthew lopez, would definitely recommend Autonation Honda Renton. Thanks Matt, will be coming back for future service.
I had an amazing experience with Matthew lopez, would
I had an amazing experience with Matthew lopez, would definitely recommend Autonation Honda Renton. Thanks Matt, will be coming back for future service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Renton and we hope to be of service again in the future.
Adi Narayan is a great salesperson.
Adi Narayan is a great salesperson. Very professional and knowledgeable. Very knowledgeable about vehicles in the lot. He is a role player.
Adi Narayan is a great salesperson.
Adi Narayan is a great salesperson. Very professional and knowledgeable. Very knowledgeable about vehicles in the lot. He is a role player.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Renton. Don't hesitate to call us if you ever need anything. Be safe on the road!