Reviews
Poor Customer Service Experience
You would think that after paying for a oil change(74$), that when they didn't come thru with either the car wash or cab vacuuming(21$valu), they would have at least said something and offered a discount on service? Poor Customer Service Management!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Rodland Toyota Team
Awesome service!
Awesome service! The deal was quick and smooth. And everything they said came true. Will for sure buy from them in the future. Dennis did a great job communicating with me and got me into the dealer. Hans was awesome . He fallowed up with what everything Dennis had told me and he closed the deal smoothly. Doug was great at explaining everything on the financing side of things. Broke it down real nice! Thank you gentlemen .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience I’ve ever had.
Did all my work with Jesse via the internet sales dept. could not have been easier. Quick and easy. If you’re gonna buy a Toyota due it here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy process, professional attitude
It was a pleasant experience from the initial phone call to driving off the lot in a new car. Jesse Driscoll was very helpful in selecting right options for me, answering all questions and arranging financing and car delivery from another dealership. This dealership has very nice vibe, everyone we met in the process was friendly, respectful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Helpful, not pushy.
Dennis Yudich was an excellent contact at Rodland Toyota. He offered to help me even after I told him I was dealing with another dealership. He didn't inundate me with emails, but just let me know he was available if I had questions or difficulties. Turned out I did not like the way I was treated at the other dealership and I did contact Dennis. This was very fortunate. He saved me money on the car I wanted and had it in stock with the features I wanted and the colors too. He explained the "extras" that Rodland provided with their sales. He also went above and beyond and helped me understand the electronics and special safety features of the Rav4 I purchased. He gave me a great price and I didn't have to do the "dicker" game. He filled up my tank with gas. And although I traveled an hour to reach Everett, it was completely worth it. The dealership was clean and looked like it had a good service area. (And the dealership was easy to find.) Dennis made this major event a breeze. I've already recommended Dennis to another friend looking to purchase a car.All this said, I've been a Toyota Gal forever and the new Rav4 I'm now driving is super!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service in a almost too reasonable amount of time
Friendly staff, nice & quaint waiting area, and great car service that doesn't take long at all. While the staff was good at their jobs, when I received my car I saw dirt still on the front driver and passenger. I informed the service agent and he immediately got onto the matter and resolve it within minutes. Because it was just a few minutes longer I will not dock points off, so kudos.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Farhad zarei was very Helpful in finding the car for me
it was nice dealing with Rodland Toyota of Everett, Farhad helped us in finding the right kind of car for me.Really appreciate for helping us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Colin Miller was very helpful in guiding us through the buying process. We replaced our 12 year-old Highlander that we bought from Colin 12 years ago, and will do the same in the future. Thanks Colin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're glad to have Colin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rodland Toyota Team
David is the guy for Toyota
David Singh the passionate Toyota sales person. He knows his stuff. We've bought 2 cars from him, Prius and Toyota Tacoma. He was super friendly and patient with my 60 years old mother when we were looking at Prius models and options. Never once it felt like he was bored being with us. Thanks David and Rodland for providing us best experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Rodland Toyota Team
Truck purchase
Colin Miller was Great to work with, going the extra mile to get me the exact truck I wanted, Colin and everyone at Rodland Toyota made buying a new Tacoma easy and stress free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car

 
         
          