Reviews
Review
Doug was very helpful in knowing,that the choices I had in mind had to be slow process in making my new auto purchase. THANK you.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Soft Sell
Alex provided us with a no-pressure selling experience. He was knowledgeable and willing to answer any questions. I would recommend this young man for your salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excelente Service
Mike help us to buy a car for my son, and he was the best, very helpful, he answer all our questions and help us to get the best deal. I would recommend him to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Certified Pre Owned Purchase
When I decided to buy a new car (new to me) I did extensive research on the best buy for me. It led to a decision to buy a CPO Toyota Camry from Rodland in Everett. I worked with Doug LaFave and the experience was just what I wanted, No high pressure, lots of useful information and my time was respected. I would suggest you talk to them before making a decision,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Car buying experience
When I called to get information on their inventory they were very helpful. When my wife and arrived to meet with the original sales guy and he was not available Mark Hernandez jumped right in and was helpful getting whatever information we needed. He showed us lots of options and no pressure to make a decision. Once we chose what we wanted he worked diligently with us to get the car we wanted. We bought a 2017 Highlander XLE. When the one with the options was not available he went to work finding one that he could pull in from a dealership near us. He was helpful iin showing us all the features and how they worked and offered to be available at anytime to answer questions. Great on follow up after the sale as well making sure we got what we asked for especially the additional accessories. We love our Highlander. Thanks Mark!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Tacoma TRD Off Road from Roberta!
Roberta Martinez contacted me after I initiated an Edmunds search, looking for a 2017 Tacoma TRD Off Road. We met a day after, Rodlands had a large inventory to pick from and were immediately competitive with the best price I could find. Everything including two test drives and a dealership tour was wrapped up in a couple of hours. Everyone was very friendly and the dealership was very nicely appointed. I was very satisfied with the experience and the truck! The only criticism I have is that they need to be better equipped to quickly accept and electronically verify checks.... Stop by Rodlands, do your homework first and you'll be in and out quickly and very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
From the first greeting at the door to driving away in a new vehicle this dealership and all the people there specialty James are at the top and the best I've ever dealt with I purchased cars for my company every two years and I will come back to this dealership for the next new vehicle I purchased
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They impressed us the first time...
We had our first experience with Rodland back in 2009 when we purchased a Prius. That experience and the subsequent service we've had have been nothing but excellent and cemented our decision to come back to Rodland for our second vehicle. Mike was so friendly and knowledgeable and never once did my husband or I feel pressured into making a decision hastily. Tom was professional, patient, and quick. As long as Rodland is around, they'll always be our first choice for purchasing and servicing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and Beyond
Jordan was excellent. After car was sold he took over an hour to go over all of its features with us. Very patient and informative. Thank you Jordan., job well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Getting transaction done as we wished
We do our research and act quickly. We typically know the critical aspects of vehicle we're looking for. Jordan worked effectively with us and addressed our needs and selling experience expectations. Darci worked effectively with regarding financing and other services. Both Jordan and Darci we're pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
