Reviews
We live in NC and had the van shipped to us, everything
We live in NC and had the van shipped to us, everything went as smooth as we could have hoped. They are fantastic to deal with.
We live in NC and had the van shipped to us, everything
We live in NC and had the van shipped to us, everything went as smooth as we could have hoped. They are fantastic to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We had a great experience at Kendall.
We had a great experience at Kendall. We appreciated the no-nonsense pricing approach, which was spot on when compared to comparable vehicles. Our schedules caused us to arrive only an hour before closing, but Mario didn't flinch and patiently showed us some great options with no pressure. In the end, we went home with our brand-new vehicle that evening, feeling that we had been treated fairly without all of the usual typical painstaking deceptive process we've endured at other dealerships. We will definitely think of Kendall first when it's time to purchase our next vehicle!
We had a great experience at Kendall.
We had a great experience at Kendall. We appreciated the no-nonsense pricing approach, which was spot on when compared to comparable vehicles. Our schedules caused us to arrive only an hour before closing, but Mario didn't flinch and patiently showed us some great options with no pressure. In the end, we went home with our brand-new vehicle that evening, feeling that we had been treated fairly without all of the usual typical painstaking deceptive process we've endured at other dealerships. We will definitely think of Kendall first when it's time to purchase our next vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience at Kendall was outstanding!
Our experience at Kendall was outstanding! Ryan Fitzgerald was fantastic. Very knowledgeable about the Lightning we bought! Also Patrick our loan person was really great,
Our experience at Kendall was outstanding!
Our experience at Kendall was outstanding! Ryan Fitzgerald was fantastic. Very knowledgeable about the Lightning we bought! Also Patrick our loan person was really great,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
👍🏻 great job.
👍🏻 great job. Appreciate all the help. Fantastic experience. Will always come back. Best dealership ever
👍🏻 great job.
👍🏻 great job. Appreciate all the help. Fantastic experience. Will always come back. Best dealership ever
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tab, we are so happy to read such a great review about Kendall Ford of Marysville!
The car buying process was smooth and stress-free.
The car buying process was smooth and stress-free. The dealer provided reliable service, professional support, and clear communication. I am very happy with my purchase.
The car buying process was smooth and stress-free.
The car buying process was smooth and stress-free. The dealer provided reliable service, professional support, and clear communication. I am very happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the 5-star review!
The car buying process was smooth and stress-free.
The car buying process was smooth and stress-free. The dealer provided reliable service, professional support, and clear communication. I am very happy with my purchase.
The car buying process was smooth and stress-free.
The car buying process was smooth and stress-free. The dealer provided reliable service, professional support, and clear communication. I am very happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience I’ve ever had buying a vehicle.
Best experience I’ve ever had buying a vehicle. The dealership was up-front about everything, and not pushy at all while still providing me with competitive options. They were extremely helpful and informative at every stage of the process and there were zero surprises when I entered the dealership, which let me truly enjoy the experience of buying a new vehicle rather than having to be defensive the entire time. I look forward to providing them with future business as my truck needs service.
Best experience I’ve ever had buying a vehicle.
Best experience I’ve ever had buying a vehicle. The dealership was up-front about everything, and not pushy at all while still providing me with competitive options. They were extremely helpful and informative at every stage of the process and there were zero surprises when I entered the dealership, which let me truly enjoy the experience of buying a new vehicle rather than having to be defensive the entire time. I look forward to providing them with future business as my truck needs service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Me and my Wife checked in for a test drive and gave a us
Me and my Wife checked in for a test drive and gave a us a good deal on a new Maverick and ended up taking it homw that day! We thank you for a really good deal and assisting us quickly for this Maverick! Malaky and Guillermo
Me and my Wife checked in for a test drive and gave a us
Me and my Wife checked in for a test drive and gave a us a good deal on a new Maverick and ended up taking it homw that day! We thank you for a really good deal and assisting us quickly for this Maverick! Malaky and Guillermo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deceptive dealership.
Deceptive dealership. The first car salesman I talk to on the lot knows absolutely nothing about the vehicle for sale. He finally had to get his manager “Daddy” out of his office, to answer simple questions. Like what’s the fuel capacity. Couple days go by and I stop there again and get a different salesman. We go for a test drive and we sit at his desk to crunch numbers. I ask the same question, what’s the fuel capacity. He comes with a ridiculous number and I stand up to leave and of course he says, “oh wait there’s a mistake on the paperwork”. When he returns with the corrected numbers and his manager(who’s trying to make nice, and side tracking me with small talk)it’s suddenly $12k less. He’s still way to high. Don’t fall for these old tricks. Just get up and walk out. Still didn’t get an answer about fuel capacity. I bought my vehicle from a Ford dealer in Eastern WA. Much better to deal with and knowledgeable
Deceptive dealership.
Deceptive dealership. The first car salesman I talk to on the lot knows absolutely nothing about the vehicle for sale. He finally had to get his manager “Daddy” out of his office, to answer simple questions. Like what’s the fuel capacity. Couple days go by and I stop there again and get a different salesman. We go for a test drive and we sit at his desk to crunch numbers. I ask the same question, what’s the fuel capacity. He comes with a ridiculous number and I stand up to leave and of course he says, “oh wait there’s a mistake on the paperwork”. When he returns with the corrected numbers and his manager(who’s trying to make nice, and side tracking me with small talk)it’s suddenly $12k less. He’s still way to high. Don’t fall for these old tricks. Just get up and walk out. Still didn’t get an answer about fuel capacity. I bought my vehicle from a Ford dealer in Eastern WA. Much better to deal with and knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Deceptive dealership.
Deceptive dealership. The first car salesman I talk to on the lot knows absolutely nothing about the vehicle for sale. He finally had to get his manager “Daddy” out of his office, to answer simple questions. Like what’s the fuel capacity. Couple days go by and I stop there again and get a different salesman. We go for a test drive and we sit at his desk to crunch numbers. I ask the same question, what’s the fuel capacity. He comes with a ridiculous number and I stand up to leave and of course he says, “oh wait there’s a mistake on the paperwork”. When he returns with the corrected numbers and his manager(who’s trying to make nice, and side tracking me with small talk)it’s suddenly $12k less. He’s still way to high. Don’t fall for these old tricks. Just get up and walk out. Still didn’t get an answer about fuel capacity. I bought my vehicle from a Ford dealer in Eastern WA. Much better to deal with and knowledgeable
Deceptive dealership.
Deceptive dealership. The first car salesman I talk to on the lot knows absolutely nothing about the vehicle for sale. He finally had to get his manager “Daddy” out of his office, to answer simple questions. Like what’s the fuel capacity. Couple days go by and I stop there again and get a different salesman. We go for a test drive and we sit at his desk to crunch numbers. I ask the same question, what’s the fuel capacity. He comes with a ridiculous number and I stand up to leave and of course he says, “oh wait there’s a mistake on the paperwork”. When he returns with the corrected numbers and his manager(who’s trying to make nice, and side tracking me with small talk)it’s suddenly $12k less. He’s still way to high. Don’t fall for these old tricks. Just get up and walk out. Still didn’t get an answer about fuel capacity. I bought my vehicle from a Ford dealer in Eastern WA. Much better to deal with and knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Matt, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand your frustrations. Our team has tried to reach out to you multiple times to discuss your concerns and work toward a resolution. We always strive to provide transparent and honest service, and it’s disappointing to hear that we fell short of your expectations. Please know that our sales staff and management team are committed to helping customers find the right vehicle with clear and accurate information. If you’d like to connect again, we would still welcome the opportunity to speak with you directly and address any remaining concerns.