Reviews
Nice job. I used your courtesy shuttle for an easy trip...
Nice job. I used your courtesy shuttle for an easy trip to get all my work done with very little waiting for me. Again nice job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The salesman (Jared) I worked with was great, helpful and...
The salesman (Jared) I worked with was great, helpful and friendly. There were some obvious defects with the car (only 3 years old, not cheap & a Ford) - turns out their service dept knew about this but didn't remember to fix beforehand. They are making good - so there's that, but really it should have been done before it hit the lot (I'm assuming they get more warrenty $$ from Ford for the work by making me come back after purchase? Why else do that to a customer). But, the fix involved having the vehicle for an entire day twice. And this place is the first dealership I've been to that doesn't have loaner cars. I live beyond their shuttle radius so yay, stuck here for hours and hours for something that should have been taken care of before the car hit the lot. It's disappointing. The salesman was great to work with - but the post-sales experience leaves a frustrating taste. And sadly, that's what will get rememered.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us this feedback.
I was looking for a truck, they treated me well, gave me...
I was looking for a truck, they treated me well, gave me a great price and my experience was great. I will buy there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Good place good people
They were patient with my toddler being there and friendly. They could have explained things better. Nobody told me about a warranty and now I have to cancel it.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kristen, we appreciate you taking the time to leave us this feedback.
Jason Yeager was very helpful and has excellent customer...
Jason Yeager was very helpful and has excellent customer service. He's our kind of people. Got me into an awesome car and I'm very happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you enjoyed your visit.
Easy enough purchase with the x-plan and available...
Easy enough purchase with the x-plan and available incentives. I would go back, first time dealing mostly in an online fashion and it went better than expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience!
Easy and nice to work with , no high pressure, just a...
Easy and nice to work with , no high pressure, just a pleasant and good experience. We love our new truck and will do business with them again..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Very good.
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, James!
Continued positive experience
I found this vehicle on the Kendall Ford website. Visited the lot and took it home, Excellent sales staff made the purchase a pleasant experience. This is the 6th lease and/or purchase we have transacted with Marysville (now Kendall) Ford. We keep coming back for more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle! Thank you for your feedback!
Better than Mullinex
We had a very good experience after several other shall we say less than stellar interactions with another Ford dealer. Our salesman Jeff was great, not a typical car lot vulture.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate your feedback. Take care!
