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West Hills Honda

(1,626 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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Reviews

(1,626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Hills Honda from DealerRater.

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I was impressed with the efficiency and the friendly

I was impressed with the efficiency and the friendly atmosphere. I really enjoyed the service appointment and the car seemed to enjoy it too as it runs great.

I was impressed with the efficiency and the friendly

I was impressed with the efficiency and the friendly atmosphere. I really enjoyed the service appointment and the car seemed to enjoy it too as it runs great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jerry, we’re delighted to hear that you and your car enjoyed the visit! Thank you for choosing West Hills Honda. We look forward to welcoming you back for future service needs. Safe travels!

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Nate was my sales agent.

Nate was my sales agent. He made my experience purchasing a vehicle enjoyable. The rest of the staff were very helpful.

Nate was my sales agent.

Nate was my sales agent. He made my experience purchasing a vehicle enjoyable. The rest of the staff were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for choosing West Hills Honda and for sharing your feedback about Nate! We're glad you had an enjoyable experience.

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Ms. Crane was phenomenal. I've been using your facility

Ms. Crane was phenomenal. I've been using your facility and Honda for the past 20+ years. I had the very best experience of all of them the past couple of days. And with Mr. Juras, made it a "Can do", no worries event. They sure do make you and Honda look exceptionally dedicated. Thank you so much!

Ms. Crane was phenomenal. I've been using your facility

Ms. Crane was phenomenal. I've been using your facility and Honda for the past 20+ years. I had the very best experience of all of them the past couple of days. And with Mr. Juras, made it a "Can do", no worries event. They sure do make you and Honda look exceptionally dedicated. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dr. Bowman, thank you for your years of loyalty and kind words for Ms. Crane and Mr. Juras! We hope you continue to choose West Hills Honda as your go-to dealer. Safe travels!

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Very professional Jerald was very courteous professional

Very professional Jerald was very courteous professional and knowledgeable he made my stay very easy and kept in communication with me while I was there

Very professional Jerald was very courteous professional

Very professional Jerald was very courteous professional and knowledgeable he made my stay very easy and kept in communication with me while I was there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tim, thank you for sharing your feedback about Jerald! We will pass along your kind words. See you next time at West Hills Honda!

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Personable and prompt service, all of the employees

Personable and prompt service, all of the employees seemed to be very happy and positive.

Personable and prompt service, all of the employees

Personable and prompt service, all of the employees seemed to be very happy and positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, it was our pleasure to assist you. Thank you from all of us here at West Hills Honda!

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Ms. Wendy’s accommodation is exceptional, she sees to it

Ms. Wendy’s accommodation is exceptional, she sees to it that my needs and wants with my car are service properly. She updates me every now and then with what is happening with my car. And the repair time exceeded my expectations, she said that it will be fix in 48 hours, but after only less than 24 hours, she called me and told me that I can pick-up my car anytime. She also provided a shuttle service for me from and to the dealership. Thank you. Very much appreciated.

Ms. Wendy’s accommodation is exceptional, she sees to it

Ms. Wendy’s accommodation is exceptional, she sees to it that my needs and wants with my car are service properly. She updates me every now and then with what is happening with my car. And the repair time exceeded my expectations, she said that it will be fix in 48 hours, but after only less than 24 hours, she called me and told me that I can pick-up my car anytime. She also provided a shuttle service for me from and to the dealership. Thank you. Very much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Butch, knowing Wendy made your experience so seamless means the world to us! Thank you for choosing West Hills Honda and for sharing your feedback. Safe travels!

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Randy was excellent Courteous and responsive.

Randy was excellent Courteous and responsive.; he explained all the concerns and options clearly and thiroughly

Randy was excellent Courteous and responsive.

Randy was excellent Courteous and responsive.; he explained all the concerns and options clearly and thiroughly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your feedback about Randy! We love to hear he took such good care of you throughout this process. We hope to see you again at West Hills Honda!

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We had a lube oil filter.

We had a lube oil filter. Everyone were very sufficient, friendly, and polite. Our vehicle was done in a very short time and we were very very please with the service. We would send our friends and family there. Thank you Dante you made our experience wonderful

We had a lube oil filter.

We had a lube oil filter. Everyone were very sufficient, friendly, and polite. Our vehicle was done in a very short time and we were very very please with the service. We would send our friends and family there. Thank you Dante you made our experience wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Judy, thank you for sharing your great experience! We hope to see you back at West Hills Honda!

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Excellent dealership from sales through to maintaining

Excellent dealership from sales through to maintaining the vehicle. Certainly not the least expensive, but they are reliable, use Honda parts, and the staff is excellent

Excellent dealership from sales through to maintaining

Excellent dealership from sales through to maintaining the vehicle. Certainly not the least expensive, but they are reliable, use Honda parts, and the staff is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We love hearing you can count on our team to offer honest sales and top-notch service! Thank you for choosing West Hills Honda and for sharing your support online. See you next time!

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I went for an oil change last Monday.

I went for an oil change last Monday. The process was smooth and service was fast and quickly done. Staff was excellent, thank you Brandon and Megan.

I went for an oil change last Monday.

I went for an oil change last Monday. The process was smooth and service was fast and quickly done. Staff was excellent, thank you Brandon and Megan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Joe, we're happy to hear Brandon and Megan made your oil change experience smooth and efficient! We look forward to serving you in the future. See you next time at West Hills Honda!

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