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BMW Northwest

(1,374 reviews)
Visit BMW Northwest
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (253) 248-4882 (253) 248-4882
Used (253) 235-4822 (253) 235-4822
Service (253) 235-4610 (253) 235-4610

Inventory

See all 380 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2001.
Welcome to BMW Northwest. As your premier Washington BMW dealership we provide for your every automotive need. We know that your time is valuable. We're certain you will find our site a fast and convenient way to research and find that BMW that's right for you.

In addition to our friendly and knowledgeable sales staff we also provide financing service and parts. We even offer discounts for early-scheduled service appointments. Come visit us give us a call or contact us via this website and let us show you why our customers prefer coming to Tacoma for their BMW needs.
Experience a difference - experience the best!

Service center

Phone number (253) 235-4610

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Northwest from DealerRater.

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John took care of us from the start.

John took care of us from the start. No nonsense. Made purchasing the vehicle easy

John took care of us from the start.

John took care of us from the start. No nonsense. Made purchasing the vehicle easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John and the BMW Northwest team are thankful for your kind words! Safe travels from all of us!

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Great experience dealing with the team at BMW Northwest.

Great experience dealing with the team at BMW Northwest. Very professional and helpful during the entire process. Shout out for Trevor who went above and beyond to make sure I was happy with my purchase.

Great experience dealing with the team at BMW Northwest.

Great experience dealing with the team at BMW Northwest. Very professional and helpful during the entire process. Shout out for Trevor who went above and beyond to make sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

JB, thank you for choosing BMW Northwest and for sharing your five-star review! We will pass along your appreciation to Trevor and the team. Enjoy your new ride!

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Fast and fantastic service.

Fast and fantastic service. Keith was great to work with!! I will definitely recommend BMW Northwest to anyone.

Fast and fantastic service.

Fast and fantastic service. Keith was great to work with!! I will definitely recommend BMW Northwest to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Doug, your recommendation means the world to us! We love hearing what a wonderful experience Keith provided. Thank you from all of us at BMW Northwest.

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Engaging in all areas of customer service.

Engaging in all areas of customer service. Service Representative Richard Knoll has always been informative and knowledgeable and most importantly available.

Engaging in all areas of customer service.

Engaging in all areas of customer service. Service Representative Richard Knoll has always been informative and knowledgeable and most importantly available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that Richard and the BMW Northwest team keep you informed every step of the way. See you next time!

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I trust this dealership explicitly and take my car there

I trust this dealership explicitly and take my car there for all my needs including oil changes. The staff are knowledgeable and friendly. Shout out to Brandon for always being so helpful and professional.

I trust this dealership explicitly and take my car there

I trust this dealership explicitly and take my car there for all my needs including oil changes. The staff are knowledgeable and friendly. Shout out to Brandon for always being so helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Marie, thank you for sharing your kind feedback about Brandon and the rest of our team! We appreciate your business and hope to see you again at BMW Northwest. Drive safely!

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As Always It’s A Great Pleasure To Visit This BMW

As Always It’s A Great Pleasure To Visit This BMW Northwest Dealership! Gage As Always Is The Best Agent To Do Business With. He Is Always Available For Any Questions Or Reasons I May Need When I Need An Appointment Or Just To Ask Him Questions About My Vehicle. Again And Again THANK YOU GAGE FOR THE RELIABLE RELIEF FOR ALL THE SERVICES I HAVE NEEDED…!!!

As Always It’s A Great Pleasure To Visit This BMW

As Always It’s A Great Pleasure To Visit This BMW Northwest Dealership! Gage As Always Is The Best Agent To Do Business With. He Is Always Available For Any Questions Or Reasons I May Need When I Need An Appointment Or Just To Ask Him Questions About My Vehicle. Again And Again THANK YOU GAGE FOR THE RELIABLE RELIEF FOR ALL THE SERVICES I HAVE NEEDED…!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Yvonne, thank you for your kind review of Gage and the team! We look forward to seeing you next time at BMW Northwest. Safe travels!

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Rich was great to work with while in for my yearly

Rich was great to work with while in for my yearly maintenance. Will request him for my next service appointment.

Rich was great to work with while in for my yearly

Rich was great to work with while in for my yearly maintenance. Will request him for my next service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in BMW Northwest! We’re so glad Rich impressed you with his attentive service during this yearly maintenance visit.

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Michael was awesome.

Michael was awesome. Stopped in without an appointment and even though they were clearly busy he made it work. Now my go to dealership for service.

Michael was awesome.

Michael was awesome. Stopped in without an appointment and even though they were clearly busy he made it work. Now my go to dealership for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's great to know Michael made everything so seamless and efficient for you. Thank you for choosing BMW Northwest for your automotive needs, Alex! Your five-star feedback is greatly appreciated.

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What impressed me most was the video I received showing

What impressed me most was the video I received showing the car up on a hoist as crew walked underneath explaining all that had been done! Excellent team!

What impressed me most was the video I received showing

What impressed me most was the video I received showing the car up on a hoist as crew walked underneath explaining all that had been done! Excellent team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the awesome feedback! We’re thrilled that the detailed video from our team left such a positive impression. Drive safely and we hope to see you again at BMW Northwest!

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Austin was excellent, answered all my questions perfectly

Austin was excellent, answered all my questions perfectly and didn’t feel pressured or rushed. 10 out of 10.

Austin was excellent, answered all my questions perfectly

Austin was excellent, answered all my questions perfectly and didn’t feel pressured or rushed. 10 out of 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ben, we're happy to hear Austin provided such a helpful experience. Thanks from all of us at BMW Northwest!

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