Reviews
Very pleasant.
Very pleasant. Entry for vehicle and waiting area. Coffee and snacks available. All went great! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We're happy to hear you had a pleasant experience and enjoyed the comfortable waiting area, coffee, and snacks. We're glad everything went smoothly—thank you for choosing us! Best Wishes, INFINITI Of Orland Park
Professional and courteous staff and fast service.
Professional and courteous staff and fast service. I was able to schedule a service appointment in a timely manner, and was taken care of immediately upon arrival.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re glad our professional and courteous team could provide fast service and accommodate your appointment promptly. We look forward to taking care of you and your vehicle again soon! Best Wishes, INFINITI Of Orland Park
Mike in Service always makes is a smooth visit.
Mike in Service always makes is a smooth visit. Keeps you informed and makes sure the job gets done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad Mike in Service consistently makes your visits smooth and keeps you informed every step of the way. We’ll be sure to pass along your kind words — he truly takes pride in getting the job done right! Best Wishes, INFINITI Of Orland Park
They are fair and got payment plan options.
They are fair and got payment plan options. They do honor their coupons. Im satisfied and confident my Infiniti will be great for yrs to come. Latoya was amazing and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear you found our payment options fair and appreciated that we honor our coupons. Latoya is indeed amazing, and we’ll be sure to pass along your praise. We’re confident your Infiniti will serve you well for many years, and we look forward to supporting you along the way! Best Wishes, INFINITI Of Orland Park
I’ve had my car serviced here since I purchased it ten
I’ve had my car serviced here since I purchased it ten years ago. I always feel confident that I can trust the work to be completed properly each time. Mike has kept me informed about what needs to be completed each time and I have had minimal problems with my car. I appreciate that there are always coupons to lower the costs and they are always honored. I will continue to come here and recommend it to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your loyalty over the past ten years! We're honored to be your trusted service center and proud that Mike consistently keeps you informed and that you’ve had minimal issues with your car. We’re glad our coupons help make service more affordable, and we truly appreciate your recommendations. We look forward to many more years of taking care of you and your vehicle! Best Wishes, INFINITI Of Orland Park
I was very pleased with how prompt Mike was to receive my
I was very pleased with how prompt Mike was to receive my car went I arrived.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad Mike was prompt and ready to assist you when you arrived. We appreciate you choosing us and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
The service has always been reliable and good.
The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park
LaToya did an excellent job of giving me the status of my
LaToya did an excellent job of giving me the status of my repair and explaining my options. Disappointed that the parts needed for the repair recommendations were not available.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad LaToya provided clear updates and explanations during your repair. We apologize for the parts delay and appreciate your patience as we work to resolve it. Best Wishes, INFINITI Of Orland Park
Every person from sales, to stopping in for a feature
Every person from sales, to stopping in for a feature explanation , to my first service maintenance visit has been excellent. Everyone goes out of their way with pleasure and friendliness to assist me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re thrilled to hear that everyone—from sales to service—has gone out of their way to assist you with friendliness and care. We truly appreciate your kind words and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park
I had a routine oil change and needed a few other things
I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nearby Target and Costco. It was a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park