Baierl Honda

I'm generally very pleased with Baierl's service. Only 1 complaint this time. The hood was not left fully latched.

Let me start by saying I was in the car business and can be a very tough sell! I spent a lot time with the general sales manager named Ryan Shank who is the most patient and sincere man in the car business. we changed vehicles numerous times and took a lot of his time. I was irritated with us myself and I was truly amazed how well he handled all of our turmoil. He had to run 10 different scenarios and cost sheets. And he was the best price in town by far! Our salesman Greg was great too. He held our hand every step of the way - bringing us car after car to test drive. We even met with the general manager named Chuck who was also unbelievably helpful, nice and very supportive ! In finance, another gentleman also named Ryan checked us out and was extremely efficient and nice. Thanks guys ! you’re the best in the business! I’ll be making numerous referrals.

Let me start by saying I was in the car business and can be a very tough sell! I spent a lot time with the general sales manager named Ryan Shank who is the most patient and sincere man in the car business. we changed vehicles numerous times and took a lot of his time. I was irritated with us myself and I was truly amazed how well he handled all of our turmoil. He had to run 10 different scenarios and cost sheets. And he was the best price in town by far! Our salesman Greg was great too. He held our hand every step of the way - bringing us car after car to test drive. We even met with the general manager named Chuck who was also unbelievably helpful, nice and very supportive ! In finance, another gentleman also named Ryan checked us out and was extremely efficient and nice. Thanks guys ! you’re the best in the business! I’ll be making numerous referrals.

Everyone during this service visit was great. Kept me informed, didnt try to "sell" me additional services. Was in and out quickly.

Always friendly Nate I have had a few times friendly & professional. I’m not fond of scheduling thru the system. Shawna ? sp has always been helpful.

They are always responsive and do excellent work each time. David Weale is a fine service rep.

After I picked up my vehicle, I drove two blocks before the car broke down. My service tech was quick to get to my location to try to fix the car. When he couldn’t, he told me to go back to the dealership and I was quickly given a rental. They took care of having my car towed back, and I came to pick it up the following day. They did drive it around to make sure it was safe to drive. Overall, I was impressed with the customer service experience. However, my only complaint would be they could have considered filling up my gas tank after driving my car around so much and for the stress of the whole ordeal. I can’t speak highly enough of John and his caring and kind attitude throughout the whole experience

They seem very friendly and helpful at the service department, don’t pressure anyone. Seem fair with their estimates

Service dept has been great. John Kurta always helpful and addressing my car's needs.

Baierl Honda is a well-organized, efficient auto service department. They leverage technology for the client very well — including easy online scheduling and a fantastic web-based video inspection of your car while it is up on jacks to allow you to see a perspective that we owners don’t often get. And they have a spacious waiting area with coffee and snacks.