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Ron Lewis Chrysler Dodge Jeep Ram Cranberry

(712 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–5:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 216-5848 (855) 216-5848
Used (855) 222-6015 (855) 222-6015
Service (855) 221-7406 (855) 221-7406

Reviews

(712 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Lewis Chrysler Dodge Jeep Ram Cranberry from DealerRater.

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Express Lane

We need an oil change. The express lane was great! Everyone there are very helpful this is the second car we purchased there we will not go anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Once again Ron Lewis of Cranberry performed

Once again Ron Lewis of Cranberry performed outstandingly. Kate is awesome she worked my service and worked to keep my time at the dealer short. She even had my Ram 2500 washed. What normally would have me picking up the next day Kate made happen in 2 hours saving me a return trip. What a fantastic team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark Ghobryal is the best Car Sales Associate on this

Mark Ghobryal is the best Car Sales Associate on this earth period. My wife and I did our first lease in 2017 at a Ford dealership in South Hills. The experience was terrible. We were hesitant to ever lease a car again because it was such a bad experience. In 2020, we drove up to Ron Lewis Jeep in Cranberry were we met Mark Ghobryal, who we now refer to as "304 Mark". We had no doubt that we found the perfect person to help us with our next car (we just completed our 2nd lease with Mark). You have to meet Mark. He's not like any other car sales person. He's actually honest, extremely personable, incredibly positive, not grimey, and just all around a one of a kind person. Let's face it, most of us hate the car buying process. Mark makes the car buying/leasing experience a 10/10. One day I hope they make him President of Ron Jeep Lewis, heck I'd even vote for him for President of the U.S. Long story short, if you want the best car buying/leasing experience ever, find Mark Ghobryal. Thanks again for everything Mark, the new Jeep is incredible and we greatly appreciate you!! (Ron Lewis: If you are reading this, you have one of the best employees ever. Make sure you take good care of him) Thanks again, Brian and Jamie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would not recommend Ron Lewis Jeep in Cranberry.

I would not recommend Ron Lewis Jeep in Cranberry. The buying experience was wonderful with Christy. But when I had an emergency and my Renegade would not shut off, I called Nick from the service department. He was not able to help me and said he would do some research and call me back, which he never did. I called him and left 2 desperate messages and I still never heard from him. This is very poor customer service. I felt he didn't want to be bothered with a frantic old lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales is great !

The sales is great ! No problems there but the mechanics and manager of the mechanics are lousy ! They put in the wrong part and when my husband decided to confront them on it this giant man decided it best to try to degrade my husband and treated him like he was a child . We spent a boatload of money on this vehicle and we only had it in for a recall . It was nothing but disrespect that he received from everyone that he dealt with in the repair area . Bc of this we will now find another Jeep dealer to do our repairs . We may still buy cars from there bc our salesman was fantastic but as for repairs … NOPE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buyer Beware

Buyer Beware! My recent car trade in/purchase at Ron Lewis Automotive Group in Cranberry Twp was less than a positive experience. I was lied to and feel that I was cheated. I contacted the General Manager and was completely disregarded as a return customer and talked down to. We had to take the car in 3 times to get the undercoating right. Total fiasco!! If you are considering getting a vehicle, PLEASE think twice about going there. Full experience on my facebook page.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Took my truck in for recall work, they broke a part (they

Took my truck in for recall work, they broke a part (they covered) but I was out a vehicle for 3 days over $120 in Uber fees to get to work, then they broke another part & refused to pay for it & I'm now out almost $250. I was told fine then get it towed out of here & have it fixed somewhere else. I am furious & will never go there again! This is no way to run a business or treat a customer 🤬

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly , professional, eager to help , quality

Very friendly , professional, eager to help , quality work. They warmed up my car and cleaned off snow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you

Overall average experience at Ron Lewis CDJR.

Overall average experience at Ron Lewis CDJR. Mike McCarthy was communicative and provided transparency. Our salesperson provided us with erroneous information regarding the items they still owe us. Being mislead resulted in our time being wasted. Furthermore, their lack of communication regarding these items exacerbated the situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Appreciated how fast they performed the oil change.

Appreciated how fast they performed the oil change. Was told I had 3 free oil changes but when I bought vehicle was told I had four so not happy about that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.