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Jim M'Lady Nissan

(1,808 reviews)
Visit Jim M'Lady Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

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New (855) 357-9318 (855) 357-9318
Used (855) 357-9320 (855) 357-9320
Service (866) 342-9074 (866) 342-9074

Inventory

See all 536 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.
If you're looking for a first-class car-buying or -leasing experience look no further than M'Lady Nissan. Our Nissan dealership in Crystal Lake IL has been the No. 1 dealer in Illinois for six years running. We believe that putting the customer at the very center of what we do will help us exceed expectations time and time again. We work hard to make our customers feel like family which is why we offer a host of perks that you won't find at other nearby car dealerships. If you're a recent college graduate or a member of the U.S. military you can ask about our exclusive discounts. We're a veteran-owned local business.

Service center

Phone number (866) 342-9074

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim M'Lady Nissan from DealerRater.

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My family has been going to M’Lady for years for new

My family has been going to M’Lady for years for new Nissan cars. I’m so happy that they had great specials going on at the time I was looking to buy my first new car. The whole team was great to work with and made sure we were truly happy with everything throughout the process!

My family has been going to M’Lady for years for new

My family has been going to M’Lady for years for new Nissan cars. I’m so happy that they had great specials going on at the time I was looking to buy my first new car. The whole team was great to work with and made sure we were truly happy with everything throughout the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Salesman attempts to become too familiar with customer,

Salesman attempts to become too familiar with customer, appears disingenuous and it became a major deterrent to recommend the location

Salesman attempts to become too familiar with customer,

Salesman attempts to become too familiar with customer, appears disingenuous and it became a major deterrent to recommend the location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Had a great experience at M’Lady Nissan!

Had a great experience at M’Lady Nissan! Shane was helpful and welcoming throughout the entirety of getting my new Nissan Sentra, as well as his manager Kamil. Shane made me feel comfortable with the whole process. Appreciate his hard work! Overall everyone here was personable, friendly and accommodating. Thank you!

Had a great experience at M’Lady Nissan!

Had a great experience at M’Lady Nissan! Shane was helpful and welcoming throughout the entirety of getting my new Nissan Sentra, as well as his manager Kamil. Shane made me feel comfortable with the whole process. Appreciate his hard work! Overall everyone here was personable, friendly and accommodating. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Had a great experience with Eddie Colville!

Had a great experience with Eddie Colville! Great to work with and made us a great deal.

Had a great experience with Eddie Colville!

Had a great experience with Eddie Colville! Great to work with and made us a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Devans, Thank you for your great review! We're thrilled to hear that Eddie Colville provided a smooth and positive experience, and that he was able to make you a great deal. We appreciate your recommendation and are glad everything went well from sales to financing. If you ever need anything, we’re here to help. Thank you for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

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Hugo was excellent!

Hugo was excellent! He was honest, patient, and made the buying process for my Pathfinder 2025 smooth and stress-free. He answered all my questions, didn't use high-pressure sales tactics, and got me a great deal. I was in and out of the dealership with my new car in a few hours. I highly recommend him!

Hugo was excellent!

Hugo was excellent! He was honest, patient, and made the buying process for my Pathfinder 2025 smooth and stress-free. He answered all my questions, didn't use high-pressure sales tactics, and got me a great deal. I was in and out of the dealership with my new car in a few hours. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Angela, Thank you for your wonderful review and congratulations on your new 2025 Pathfinder! We’re so glad to hear that Hugo Duran made the experience smooth, stress-free, and pressure-free. His honesty, patience, and dedication to your needs truly reflect the service we strive for at M’Lady Nissan. We appreciate your high recommendation and are here for anything you need in the future! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

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Good service, is mi second experience in Nissan.

Good service, is mi second experience in Nissan. Hugo is an excellent person making deals.

Good service, is mi second experience in Nissan.

Good service, is mi second experience in Nissan. Hugo is an excellent person making deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Francis, Thank you for your kind words and for returning to M’Lady Nissan for a second time! We’re thrilled to hear that Hugo Duran provided excellent service and made the deal process a great experience for you once again. Your continued trust means a lot to us. If there’s anything you need, we’re always here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

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We had a fantastic experience from the test drive to the

We had a fantastic experience from the test drive to the sales team to finance. They we all wonderful.

We had a fantastic experience from the test drive to the

We had a fantastic experience from the test drive to the sales team to finance. They we all wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Ksharin, Thank you for your fantastic review! We're so happy to hear that every step of your experience—from the test drive to working with our sales and finance teams—was wonderful. Ryan Marciciak and George Vazquez will be thrilled to know they helped make your visit a great one. We truly appreciate your recommendation and are honored you chose M'Lady Nissan for your new vehicle. If you need anything in the future, we're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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Easy, no pressure, no hassle car purchase.

Easy, no pressure, no hassle car purchase. Very helpful throughout the whole process. Highly recommend!

Easy, no pressure, no hassle car purchase.

Easy, no pressure, no hassle car purchase. Very helpful throughout the whole process. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Ashley, Thank you for sharing your positive experience at M'Lady Nissan! We're so glad to hear that your car purchase was easy, hassle-free, and pressure-free. It’s great to know that Hugo Duran was helpful throughout the entire process. Your recommendation truly means a lot to us! If there’s anything else you need, we’re always here to help. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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Hugo was great!

Hugo was great! Very friendly and knowledgeable. It was a stress free car buying experience. I highly recommend him to anyone looking to purchase a car.

Hugo was great!

Hugo was great! Very friendly and knowledgeable. It was a stress free car buying experience. I highly recommend him to anyone looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear T, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Hugo Duran made your car-buying experience stress-free, friendly, and informative. Your recommendation means a lot to us, and we’re so glad Hugo was able to assist you in finding the perfect vehicle. If you need anything in the future, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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Eddie Colville and Ryan Hummel are the best to work

Eddie Colville and Ryan Hummel are the best to work with…service Ryan also very helpful!

Eddie Colville and Ryan Hummel are the best to work

Eddie Colville and Ryan Hummel are the best to work with…service Ryan also very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Joseph, Thank you for the great feedback! We're thrilled to hear that Eddie Colville and Ryan Hummel made your experience at M'Lady Nissan such a positive one. We're also glad Ryan in service was helpful as well—it means a lot to know both our sales and service teams delivered for you. If you ever need anything in the future, we’re here for you. Thanks again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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