Reviews
The service was Excellent, someone was there to greet me
The service was Excellent, someone was there to greet me upon my arrival. The service representative was very punctual.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your wonderful feedback regarding your visit with our service department. I am very pleased to hear that we were able to assist you in such a timely manner. If you have any questions or comments you'd like to add feel free to give us a call at 213-927-7769. Thank you!
Everything went well and was exactly how I would want my
Everything went well and was exactly how I would want my experience to be. Thanks to the representatives who assisted me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, I'd like to thank you for taking the time to let us know how your experience with our dealership has been. We pour our all into providing excellent service and a memorable experience when purchasing or servicing your vehicle with us. We look forward to working with you once again! If you have any questions or comments feel free to give us a call at 213-927-7769.
Great experience.
Great experience. Keeping my updated on how things were going. Knowledgeable service personnel to help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Katy! Thank you for the great 5 star review, we appreciate you taking the time to let us know how your experience with us has been. We look forward to working with you on your next service appointment! If you have any questions or concerns feel free to give us a call back at 213-927-7769.
Mr. Juan Kim was very kind to me and he fixed all the
Mr. Juan Kim was very kind to me and he fixed all the problems in my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your feedback on your visit with our service department. I will be sure to let Juan know how well your experience has been and we look forward to working with you again! Feel free to give us a call back at 213-927-7769.
It’s a pleasure to work with David.
It’s a pleasure to work with David. Overall flawless experience. Will come back next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Xinyao, thank you for your wonderful feedback! I will be sure to let David know how well your experience with him has been, we look forward to working with you again. If you have any other questions or concerns feel free to give us a call back at 21-927-7769.
The service people are very helpful and friendly staff
The service people are very helpful and friendly staff like Jessica and Mr.jovani Ruiz
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Rafael, thank you for your wonderful evaluation of our service department. I will make sure to let Jovani and Jessica know how well their service has been to you. We appreciate your time, and we look forward to working with you once again! If you have any other questions or concerns feel free to give us a call back at 213-927-7769.
I’m just telling the truth about your service people
The service quality and professionalism was excellent by
The service quality and professionalism was excellent by Juan Kim my service advisor for my wheel replacement
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job for Michael Jhun introducing me to Juan Kim from years ago at MB DTLA. They work well together
Hello G, thank you for an outstanding 54 star review! I will be sure to let Juan Kim know how well your experience with our service department has been. If you have any questions comments or concerns feel free to give us a call back at 213-927-7769.
Our salesperson, Art, was relaxed, friendly, interested
Our salesperson, Art, was relaxed, friendly, interested in what we had to say and extremely tuned to details. Overall this was a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Stanslab! Thank you so much for letting us know how well the purchasing process has been with our sales department and Art. I will be sure to let him know how happy this experience has made you. Thank you once again and we look forward to working with you soon!
Frank was awesome - he called when he had to give me
Frank was awesome - he called when he had to give me information, had everything taken care of on time and was polite, professional and funny too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jolliee thank you for taking the time to let us know how well your visit with our service department has been. It brings a smile to my face hearing that you can not only depend on us for the up-keep and repairs of your vehicle, but also for a laugh! Frank is one our valued service advisors with a great sense of humor, I'll be sure to let him know you appreciated his customer service. If you have any other questions or comments feel free to give us a call at 213-927-7769. We look forward to working with you again soon. :)
Barry Murphy is quite professional and very
Barry Murphy is quite professional and very accommodating. Although I did not have an appointment and Barry informed me there would be a wait, I did not anticipate a 3 hour wait time for a minor repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Vineyarder, I'd like to thank you for taking the time to leave us an amazing 5 star review as well as thank you for your patience while visiting our service department. Although our wait times have been a bit delayed due to staff shortages it brings me so much joy to hear that Barry was able to accommodate you and your vehicle. If you have any other questions or concerns feel free to give us a call back at 213-927-7769. We look forward to working with you sometime soon!