Balise Chevrolet GMC

Who thought buying a car was so easy. My salesman, Jayson Holubecki, was very knowledgeable and helpful getting me through my purchase. Balise is the dealer to go to for great all around service.

I had an appointment at 9:30 in the morning. It wasn't until 12:30pm that I was told they had not figured out the problem after I had been told it was a simple resetting of the computer. Apparently after the reset the light came back on. They wanted to keep the car all day and I got a ride home. At 4:30pm I still had not heard back and I called. I was told that the fix would be over $700. By the time I got to the dealer, the mechanic had left so he couldn't explain what the problem/part was in addition to not having finished the request for the diagnostics for the motor of the seats which were not working and was supposed to be part of the $200 + cost of the diagnostic that day. I was told I could take the car and bring it yet again to get the diagnostics finished, I called about getting that diagnostic completed but received no call back.

Horrendous experience! From the beginning, they had absolutely no idea what they were doing or what they were talking about. Yet, I still agreed to buy a car and explained exactly what the plan was for down payment, etc. Got all the way to the end, after signing all of the paperwork and then was told we couldn't pay as planned. I walked out. I asked for the GM to call me to discuss, never happened. I called and spoke to a sales manager, who was extremely rude and dismissive. He promised to look into the issue and call me back or have the GM call me back, never happened. I finally called again and spoke to the GM and surprise, surprise, he knew nothing of what happened. When I explained to him what happened, he could not have cared less. I would absolutely NEVER buy a vehicle from them after this experience. Clearly no one knows what they are doing and they certainly don't care about your business.

While waiting for service to be completed on my gas powered Equinox, I visited the showroom to get some details about an EV Equinox. I had no intension of buying a new vehicle that day. Monica did a great job making a FUTURE sale. The hard sell, before I could leave and get my service completed vehicle, was not too comfortable. A little less pressure would be nice. I will buy my next new Chevy from Monica....just not today!

Great service once again. My car was ready on time once again. Andrew was courteous and professional again. We love Andrew he takes very good care of us.

As always,,had a good service experience. Although was told they were short handed,truck was serviced in a quick timeframe. Believe total time was apx 40min. Any recommended service was explained to me.

Monica was very helpful and accommodating. Very attentive and understood my request. She?s the reason I went back to Balise.

I have always trusted Balise with the maintenance on my GM vehicles. The staff is extremely considerate and cordial. their work is prompt and competent. I enjoy the comfort of their customer lounge while waiting. If I need a lift, they are there to provide it.

They were friendly and went beyond expectations. Before they provided information about the repair they looked at my warranty coverage to see if it was covered and informed me if a better coverage if I chose and how it would effect it. They then explained the price and their recommendations. I loved the fact they were not pushy, but appeared to have my best interest at heart. I was extremely impressed. They also informed me for the amount of money I spent they went already and spent $30 for another part I needed based on my interaction with them in getting my car done and completed. That part I really like as I felt as though they really paid attention to who I was as a person regarding my vehicle. Amazing customer service! I wish it were like this every where. They also made you feel as though you were their only customer which is far from the truth.

There was great customer service with and a comprehensive explanation of the work being done on my truck.