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Lundgren Honda

(1,659 reviews)
Visit Lundgren Honda
Sales hours: 9:00am to 6:00pm
Service hours: 6:30pm to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:30am–6:00pm
Tuesday 9:00am–7:00pm 6:30am–6:00pm
Wednesday 9:00am–7:00pm 6:30am–6:00pm
Thursday 9:00am–7:00pm 6:30am–6:00pm
Friday 9:00am–6:00pm 6:30am–6:00pm
Saturday 9:00am–6:00pm 6:30pm–4:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 599-4826 (855) 599-4826
Used (855) 261-5508 (855) 261-5508
Service (855) 261-5850 (855) 261-5850

Reviews

(1,659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lundgren Honda from DealerRater.

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Excellent Service

Kevin and Steve were excellent. They took care of everything my car needed. They were both very helpful and friendly, easy to work with. Thanks Guys! I'll see you for my next oil change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for also bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Lundgren Honda of Auburn, we take customer reviews very seriously. If you could give me a call at 508-832-6200, I would like to see if I can offer some assistance with the issue. Sincerely, Chuck Sherns General Manager 508-832-6200

Dealer response

Thank you so much for updating your review of your recent experience at Lundgren Honda. We are so happy to hear we were able to work with you to resolve your issues. Kevin and Steve are wonderful, and we are glad you feel the same! Please let us know if there is anything else we can do for you! We look forward to seeing you again for your next oil change!

Professionalism at its Finest!!!!!

I recently purchased a Honda Odyessy from here and I must say the professionalism and curtesy of the sales person, financial and service advisor were impeccable. They took the time to answer all my questions and review all details. They treated me with the utmost respect as an individual and a customer. I was highly satisfied with the amount of attention they provided as well as their customer service. The experience with this purchase was genuinely an excellent one with no hesitations. The Finincial advisor I dealt with was an upstanding gentleman who made it his priority to deliver what exactly was offered. He is a man of his word! The Sales person made continuous efforts in keeping in contact with me and if I needed further assistant not to hesitate to call him back. I would definitely recommended Lundgern Honda to anyone who is looking for an overall humble and couteous car purchase with some excellent staff members....thank you !!!!! M.Valentin, CT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We value our customer feedback and are pleased to hear the positive feedback. Congratulations on your new Honda Odyssey purchase!

Dealer response

Thank you, M. Valentin for leaving such a great review of your experience at Lundgren Honda of Auburn! We appreciate your business and we look forward to working with you again in the future!

Dealer response

On behalf of the Lundgren Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Honda Odyssey in the future.

Well worth the trip.

This is the second Honda CR-V we have purchased from Lundgren Honda in the last twelve months. Both transactions went flawlessly thank's to our salesman Mike Briere and the sales support staff at Lundgren Honda. Both purchases were conducted in an honest and straight forward manner as opposed to the bait and switch tactics employed by some dealers. If you are looking for a Honda in the Worcester and surrounding area, I would highly recommend Mike Briere and Lundgren Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you

Mike Made my whole experience so easy. I just had my first accident,and the car was total. Mike was very helpful. After searching and searching I drove home my new car.Mike even help with the rental car return. Thanks again Mike I love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to deal with

I worked with Jamel Clark, he was wonderful, a newby on the sales force which was refreshing. He approached me when I was there for an oil change and I immediately liked him. I was in the market for a new car, but he didn't know that. He was knowledgeable and friendly. The exact car I was looking for was on the lot, we took it for a test drive and I bought it on the spot. All of the staff were easy to work with and did not give me a hard time about some additional items that I wanted to seal the deal. Anxiety gets the best of me whenever I'm even thinking about buying a car due to previous experience, Jamel made this was one of the easiest car buying experiences I've ever had! Good job Jamel and best wishes as you move forward in your new career!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience

It was a pleasure working with Mike Briere and the other professionals at Lundgren Honda. I love my new Fit and Mike and the others made the process of acquiring it easy and stress free. I will definitely be recommending Lundgren to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience at Lundgren Honda

It was a pleasure working with Mike Briere and the other professionals at Lundgren Honda. I love my new Fit and Mike and the others made the process of acquiring it easy and stress free. I will definitely be recommending Lundgren to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would recommend Lundgren Honda...and have.

Just bought my third car from Lundgren Honda.....My third time from Mike Briere. He is pleasure to work with. I have recommended Lundgren many times over the last 20 years and will continue to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would definitely recommend Lundgren.

They were straight up, fast, and efficient. They did what they said they would do. A completely hassle-free experience! I am not an easy customer to please, and they did it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Purchasing a vehicle at Lundgren Honda was so smooth, easy, and such a great experience! I worked with Mike Briere and he was very knowledgeable and made everything so stress free and easy to understand. I will recommend Lundgren Honda to all my family and friends and plan to return in the future for my next a vehicle! Thank you MIke & all the staff at Lundgren Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.