Skip to main content

AutoMax Preowned Framingham

(1,377 reviews)
Visit AutoMax Preowned Framingham
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(508) 251-5016 (508) 251-5016

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoMax Preowned Framingham from DealerRater.

Want to share your experience with this dealership?

Write a review

Eu só fui para dar uma olhada nos carros e sai de lá com

Eu só fui para dar uma olhada nos carros e sai de lá com o carro dos meu sonhos. Pablo Aguiar was very attentive and friendly. It was amazing. I definitely recommend Pablo and Automax! Thank you very much .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We just purchased a third car at Automax, And Pablo was

We just purchased a third car at Automax, And Pablo was my sales representative in all 3 purchases. He always show my best options, Never had issues during or after purchase. Also he does what the most don’t. Follow up after to make sure everything is working the way it should. I Recommend him 100%.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pablo is very professional and very on top of his game.

Pablo is very professional and very on top of his game. Everything went well and I would like to do business with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Comprei meu segundo carro com Pablo, excelente vendedor,

Comprei meu segundo carro com Pablo, excelente vendedor, transparente e atencioso. Recomendo a Automax, dealer sério e com carros de excelente qualidade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Agradeço ao atendimento, super claro excelente

Agradeço ao atendimento, super claro excelente profissional, estou feliz com minha compra desde já agradeço.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership is Bad I would strongly recommend any

This dealership is Bad I would strongly recommend any person looking for a vehicle to go elsewhere. Once they sell you the vehicle or should I say hustle you out your money your on your own. Their cars are not in good running condition. They say anything to sell the vehicle like giving you false promises. There was an aftermarket remote starter put in the car which caused it to damage the starter which I had to pay $1,100 at the Kia dealership to fix. I called them to let them know and they basically told me if I can’t get the vehicle to them I’m screwed. Which meant getting the car towed from Burlington Ma to Framingham Ma. Just all around bad communication and dishonesty with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not prepared for appt.

Not prepared for appt. Salesman was inexperienced. The car had a dead battery and no gas. Wouldn’t recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oh I decided not to do anything with them after that

Oh I decided not to do anything with them after that review. And seeing they were guilty of fraudulent misleading their constituents.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

After asking about temp plates before the purchase and

After asking about temp plates before the purchase and being told they would be able to get them, after the purchase they said they couldn’t and refused to do so despite them being able to. This was important since my state does not provide temp plates. I told them upfront I did not have time to pick the vehicle up except a narrow window on my way back through next weekend so I needed temp plates, but they refused to help. I ended up paying to have it shipped after they ignored my request, I didn’t want to leave the vehicle their any longer since I know longer trusted them. You would think for the $799 doc fee they could have helped process the small amount of paperwork for the temp plates since they didn’t have to file registration paperwork since I wasn’t a MA resident. In general the salesman I worked with was nice but the experience was overall very frustrating and caused a lot of stress for me and additional money. They said the vehicle would be clean but it came back with compound caked in the trim, what felt like shoe polish on parts of the leather to cover up discoloration. Google their name and you’ll find they agreed to a nearly $1 million settlement for deceptive sales practice. I’d go elsewhere for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Atendimento nota mil além do cuidado e carinho com os

Atendimento nota mil além do cuidado e carinho com os clientes é sem palavras parabéns 👏🏾👏🏾👏🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.