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Colonial Chrysler Jeep Dodge RAM

(3,196 reviews)
Visit Colonial Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday 12:00pm–4:00pm Closed
2024 state dealer award
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2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 875-7138 (978) 875-7138
Used (978) 875-7137 (978) 875-7137
Service (978) 875-7134 (978) 875-7134

Reviews

(3,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chrysler Jeep Dodge RAM from DealerRater.

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Pleasant purchasing experience, friendly and helpful.

I went there with my wife because we saw a great deal on a car on their website. We called first to ensure it was as advertised. It was exactly as described by the sales person. They worked with us to get a good financing offer, and offered us beverages and food if desired. There was no pressure, and the showroom was warm and pleasant. It was one of the better purchasing experiences we have had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I never expected this!

I have NEVER financed a car on my own. It has actually been one of the most dreaded things. I have been avoiding! I have less than perfect credit, no cosigner, recently moved to the area and not that much to put down on a car. The only think I knew was that I can afford the car payment since I moved for a new a career. Ray listened to my whole situation on a Wednesday and by Friday he called me and said he had a car with my name one it. (typical of a car dealership right?) So I was like oh boy here we go, but when I went down to pay the guys a visit on Sat their service was amazing! Eddie and Ray did not treat me like another number sale they were actually concerned about what I wanted and what I could afford. I looked up the Kelly blue book value of my car and they definitely got me the best value and made it possible for a first time car buyer with not so perfect credit to get financed. THANK YOU GUYS!!! KJ from Newtonville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

vehicle purchase

bought a used mustang gt,they were very easy to deal with.so far it has been a pleasant experience at Colonial Automotive Group.My husband is very happy he got his mustang.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchase and excellent service

This our 5th time buying at Colonial Chrysler Jeep Dodge. Tony Tedesco is amazing, he really care about us, made our purchase so easy . Spent his time explaning how the car works, how can I set up my phone on car system. All of them go above and beyond to help you. I am very happy with my 2015 Dodge Jorney, amazing car. My family and I definitely recommend Tony Tedesco and and Colonial Dodge to my friends and family. Ana Corsani

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience at Colonial Dodge

Eddie helped me a lot with his experience and kindness, I bought a work Cargo Van with him and I'm very happy with everything. Thank you all! Kennedy Teodoro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Puchase made easy

Being an amputee is very challenging and being an amputee driver is even more of a challenge! Eddie and Mike at Colonial Jeep made purchasing a new vehicle a much less challenging experience the ever before. They both went above and beyond to make the entire process a pleasure. I would not hesitate to go back to Colonial Jeep in the future. Thank you both. PATTY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2015 Jeep Cherokee Limited

What a nice experience we had buying our new 2015 Jeep Cherokee from Eddie Bhatty at Colonial Chrysler Jeep Dodge. We would definitely recommend Eddie to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

excellence and followup

Eddie down at Colonial was excellent to work with. We got my new jeep ordered up and here in less than a month...stunned. he spent multiple visits working out the vehicle specs and optons and i got exactly the car i wanted...very happy. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Job - Great Vehicle

So very happy with my recent purchase if my 2015 Jeep Cherokee. Eddie and Mike were exceptional to work with through the entire process. I have already told many people what a great experience I had and how great a vehicle it is. I cannot get over all the options. I am in love with this vehicle. Eddie even took the time to review all the options inside the vehicle so I was not intimidated by all the new features. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

recall from Jeep

I returned to Colonial for a recall issue and was pleased with the service. I also requested warranty service for a cargo shade on my 2013 Jeep Grand Cherokee. The handle was cracked, the service advisor Mike Fredette examined the handle and confered with the service manager. The result was that they agreed to replace the shade at no expense to me. So, I am very satisfied with Colonial. Also I spoke with Mike Ballos and he was friendly and helpful, the same as he was almost 2yrs. prior when I bought my vehicle. My only concern is of my making, I travel from Western Mass. to this dealership, I wish they were closer. Paul Harvey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.