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Colonial Chrysler Jeep Dodge RAM

(3,196 reviews)
Visit Colonial Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday 12:00pm–4:00pm Closed
2024 state dealer award
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2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 875-7138 (978) 875-7138
Used (978) 875-7137 (978) 875-7137
Service (978) 875-7134 (978) 875-7134

Reviews

(3,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chrysler Jeep Dodge RAM from DealerRater.

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Have been a customer since 2016!

Have been a customer since 2016! Easy to make an appointment, knowledgeable service advisor, quick service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Craig was very pleasant to deal with, which made for a

Craig was very pleasant to deal with, which made for a very smooth transaction. Highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

The people are friendly and helpful also knowledgeable.

The people are friendly and helpful also knowledgeable.the sales people very knowledgeable about the all the autos they have

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Josh has been very helpful whenever I have the need to

Josh has been very helpful whenever I have the need to schedule service, He has also been helpful regarding warranty information and future services required for my vehicle.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Adam took care of my car with great professionalism.

Adam took care of my car with great professionalism. I appreciate the communication he provided.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

Everything was great as usual.

Everything was great as usual. Was quick and easy. Great atmosphere. Never had had any problems when doing service there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

Craig was very efficient and thoughtful.

Craig was very efficient and thoughtful. Everything was on time and he helped me learn all about my new car’s features- of which there so many amazing features! Also, it was my first time leasing and he helped me learn about leasing vs buying and helped me make the right choices for me. I couldn’t be happier with my new car and my experience there!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Very personable enjoyed working with the team, very

Very personable enjoyed working with the team, very impressed with the work to make sure we were happy with our purchase and they took there time which showed great customer service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

We went expecting not much - Colonial just had the exact

We went expecting not much - Colonial just had the exact car on their used lot that we were looking for. Well, we have spend many hours with kids at dealers in the Worcester area over the years - this was fast. Test drive, A few forms and we came back later in the day finding everything ready to sign! Craig kept moving things along, explaining whatever we asked and had amazing patience with our 6-year old. In short nothing but kind and helpful. And yes - just for the record, it is possible to find the keys to the car that is blocking the way and to the one you am want to test drive in under 5 minutes!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Very helpful.

Very helpful. Sales team was very knowledgeable but George in Finance seemed unsure what he was doing and messed up on the ATR form dealing my purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!