Reviews
It was a very good experience, updates were completed
It was a very good experience, updates were completed sooner than expected and performed by qualified employees!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I used the body shop to repair damage to my 2024 Ford
I used the body shop to repair damage to my 2024 Ford Bronco. I was very pleased with the repair. I feel my car looks like new again. They even vacuumed the inside of my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Didn’t know what to expect when coming in but Paul was
Didn’t know what to expect when coming in but Paul was great helpful and not scary at all showed respect even when I was crazy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Organized, professional, very friendly and made the new
Organized, professional, very friendly and made the new vehicle purchasing experience quite extraordinary. Sales rep Jesus Andrade was the key to this transaction, and should be commended by his superiors as an outstanding reflection of Roesch Jeep!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a cracked head without warning on our 2018
We had a cracked head without warning on our 2018 Pacifica with 59,000 miles on it and Chrysler would not assist with the repair (~$7000 - $24,000) because it was technically just out of warranty effectively totaling the van. While this was incredibly difficult news to hear as it cost us thousands of dollars, it was made worse by a service center that was unresponsive and a mechanic who was sarcastic with us in the midst of a crisis (suddenly and unexpectedly not being able to transport all of our children in the same vehicle). We considered purchasing a new van at this dealer in this process and had done a test drive of one, but our experience with the service center was such a red flag that when we drove away in frustration, we stopped by a dealer across the street on a whim and had a great experience purchasing a van from them. They even had their service center come out to help provide us with options on how best to get as much value as possible from the totaled van. Beware that their diagnostic fee doesn't include reassembly, so if you don't decide to do the work, you'll be charged double for the diagnostics to put the car back together.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Had a great experience purchasing my 2025 Ram 2500 from
Had a great experience purchasing my 2025 Ram 2500 from Roesch Chrysler Dodge Jeep Ram. Kyle Bromm was incredibly patient, knowledgeable, and never made me feel rushed. He took the time to answer all my questions and walked me through every detail of the process. Highly recommend working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brought the vehicle in a day early for drop off.
Brought the vehicle in a day early for drop off. To my surprise they called me and told me they finished the service same day. Was very pleased with the whole experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Problem was quickly reviewed, then diagnosed and a
Problem was quickly reviewed, then diagnosed and a proposed solution was identified. This solution was implement and tested. All good.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales lady was great.
Sales lady was great. I was approved with west lake at another dealership. Finance department didn’t go the extra mile to gain a customer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have been working with Joe Peterson at Larry Roesch for
I have been working with Joe Peterson at Larry Roesch for the past three years and he has been Fantastic to work with. Joe is very knowledgeable, precise and informative with his approach to meet my needs. The Larry Roesch team has been top notch and Joe Peterson is leading the pack with his skills and salesmanship!! Congratulations to Joe for a job well done!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car