Reviews
Prrfect
Awesome people Easy process. Got me exactly what wanted. I will reccomend all friends to go there. Finance was great as well. The service department guys are so good. Nicest dealership I have ever been to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership!
Huge thank you to Louie Zaino at Roesch Chrysler Jeep Dodge Ram. I had one of the most pleasant car buying experiences over the last few weeks. I was able to pick up the exact car I wanted last night and it has been driving like a dream. Louie was honest, communicative, and supportive throughout the entire process and was able to make a deal that I was comfortable with without pushing me or making me stretch my limits. Louie worked with manager Karl to finalize the deal and it was a simple and easy process. I loved not being continuously being sold additional products throughout the process (offers were made when appropriate) and the final details in the Finance Office matched what we had discussed. I also went down to the Service Department and bought some all-weather mats and the staff down there, from the welcome, parts rep, and cashier were very nice and welcoming. I would highly recommend you give this dealership, and especially Louie, a chance the next time you are shopping for a new car in their family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Class Act
I am a longtime customer of Larry Roesch Chrysler Jeep Dodge in Elmhurst and they have always been a class act! The facility is very inviting and comfortable. The sales staff are all friendly and knowledgeable. This was especially true during this Jeep Cherokee buying experience with Sean Wood. His helpfulness in getting me the right Jeep was very reassuring. He knew about the vehicles that he was selling and explained details about their features, in the showroom and during the test drive. We were able to work through the numbers of the deal with ease between Sean and his manager. I have also enjoyed his followup phone calls to ask if I have any questions or concerns about my new Cherokee. His kindness during this buying experience has been most appreciated. The financing went smoothly and efficiently with the help of Kevin Ellis. It was fun to finish with the paperwork and drive home my new Jeep Cherokee Trailhawk. I look forward to returning for quality service in the dealership. The service area is efficient and good at getting the job done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Service, Great Car
Huge thank you to Louie Zaino at Roesch Chrysler Jeep Dodge Ram. I had one of the most pleasant car buying experiences over the last few weeks. I was able to pick up the exact car I wanted last night and it has been driving like a dream. Louie was honest, communicative, and supportive throughout the entire process and was able to make a deal that I was comfortable with without pushing me or making me stretch my limits. Louie worked with manager Karl to finalize the deal and it was a simple and easy process. I loved not being continuously being sold additional products throughout the process (offers were made when appropriate) and the final details in the Finance Office matched what we had discussed. I also went down to the Service Department and bought some all-weather mats and the staff down there, from the welcome, parts rep, and cashier were very nice and welcoming. I would highly recommend you give this dealership, and especially Louie, a chance the next time you are shopping for a new car in their family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Took my car in for an oil change and I was in and out in 45 minutes! They filled my tires and made sure my fluid levels were topped off. The service team was very friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I recently had my car serviced here & they had me back on the road in no time. A place you would recommend to your friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Service was very quick.My advisor was like Jonah Hill from 21 jump street.He was dancing around and just getting things done .Never seen anything like this before. My vehicle was washed and delivered back to me in under 30minutes. I will be back for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeep service
The service was great. They got it done very quickly and were helpful in getting me moved through the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Received quick, quality service each time I've had my vehicle serviced here.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
John Nelson in the service department did a great job servicing my vehicle in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
