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Amesbury Chevrolet

(481 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (978) 504-5661 (978) 504-5661
Used (978) 378-3270 (978) 378-3270
Service (978) 504-5660 (978) 504-5660

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Amesbury Chevrolet from DealerRater.

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Great experience

Service was awesome kept me informed during the service, very knowledgeable about our car and what needed to be replaced I recommend Amesbury Chevy for any service you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great job!

Very quick job in diagnosising the problem, and repairing it was much faster than I envisioned. Anthony did a great job updating me with every step of the process. Overall, very pleased with the service. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

Let me start out and say that Anthony Raad is a stand up gentlemen. He got me through this horrible nightmare with my car. He began to walk me through it . He made my experience a great one . And from now on Amesbury Chevrolet has my service . I would like to thank Anthony for all of his help. He went above and beyond to make sure I knew what was going on, and it was done in a timely fashion. Amesbury Chevrolet is # 1 in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Went in for maintenance

I gave a 4 star rating because history of my cars performance is logged on My Chevy. The hybrid engine has experienced 5-6 engine malfunctions involving low and high battery voltage The first time it happened was after a blizzard with driving wind and snow, which leads me to believe problem could be wet wiring connector or component. Onstar notified me 2 of the times of 5 incidents. I have kept an eye on voltage readout. Between 12.5 to 15 volts which is supposed to be normal. Mpg is all over. I have achieved over 50 mpg driving fast for 25 mile avg, and under 40 mpg driving fast for 25 mile avg. Same results driving slow. It seems that the car will consistently get 41 mpg no matter how I drive it. My best 25 mile avg is 60.2 which was a mix of highway and city driving. Same route home, same combination of driving I got 36 mpg.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

day buying a car

everyone was very nice move right along once i had made my decision not stressful at all would highly recommend to family and friends looking forward to taking a road with my suv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Truck

Eric was a pleasure to deal with. Very knowledgable and professional. Very easy to talk to. I will definately return in the future. The whole team at Amesbury Chevrolet was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

LOVE IT!

Amesbury Chevy is the best place I have ever shopped for a car and all things service. When it was time for my family to buy another vehicle I chose to go here. From the moment I walked in I felt welcomed. Managers Brian, Ralph, and Kelcey were extremely helpful and looked out for our best interest. I had a great experience and plan on coming here again. I recommend this place to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a wonderful crew of customer service folks!

Our son went in to test drive a 2015 Chevy Silverado Z71, and ended up purchasing it! Amesbury Chevrolet were the first to respond to our inquiry, contacted us immediately by phone, and offered a test drive of the truck he was interested in!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience

Had a really pleasant buying experience. My salesman Nick was knowledgeable and straight forward. The managers Brian and Kelsey were very helpful. Karen in finance facing a late pickup and s storm heading at us took her time to go through all the finances very carefully. High marks all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2013 Suburban Heading to Maine

I drive by this Dealership every day, Some great changes happening for them, Last time I purchased at this location it was under the ownership of Yeo Chevrolet, I had a great experience then and I did the second time around, The young salesman Skylar was helpful, Kelcey the sales manager was professional and handled the deal perfectly, Karyn the finance person was great to work with talk to and had me on my way as soon as she could. When I picked up the vehicle is was washed, detailed and ready to go

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.