Reviews
great professional service.
great professional service. video created of what the mechanic looked at under my car. showed how through they really are. Car taken care of in a reasonable amount of time. love taking my car there to be serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.
Communication could have been better but I got my vehicle
Communication could have been better but I got my vehicle fixed. Service dept made knowing what was going on very difficult
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback on your recent visit to our dealership. We're sorry to hear that communication to you from our staff could have been better. We will share your feedback with our team and look forward to working with you again.
Outstanding customer service.
Outstanding customer service. Clean area for the guests. All were professional My go to for service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!
Always a pleasure at Libertyville CDJR- friendly,
Always a pleasure at Libertyville CDJR- friendly, helpful, fast, and efficient! Great dealership experience that I can always rely on!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!
Annoyed have to wait 2 weeks for a part(this is the
Annoyed have to wait 2 weeks for a part(this is the dealership), and was surprised to have to pay over $200 for a diagnostic check of some sort. Fortunately, Tony, the person waiting on me was very professional and helpful.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, Joanie. While we're glad to hear that Tony was helpful, providing an all-around positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Everyone was great!
Everyone was great! It was a very welcoming and friendly dealership and Hector was great! He was an immense help when I bought my Subaru! He was very professional and made the deal very smooth. I would direct anyone to him if they need to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We'll pass along your compliments to Hector and the rest of our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!
Easy scheduling and staff were very nice and respectful.
Easy scheduling and staff were very nice and respectful. Kept me up to date at every step of the repair process. Loved the loaner car! Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience and are glad to hear you loved the loaner! We sincerely value your business and look forward to your next visit.
The issues I had with my Crosstrek were all fixed.
The issues I had with my Crosstrek were all fixed. The customer service rep, John, was kind and explained all of the required items clearly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Everyone was exceptional!
Everyone was exceptional! I would highly recommend this dealership. From the phone call to schedule the service to picking the car when finished all was good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!
Mario and Arturro were incredible!
Mario and Arturro were incredible! Hands down the best dealership experience. I Recommend Libertyville CDJR to all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Andrew, for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Mario and Arturro were able to help, and we hope to see you again!