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Copeland Toyota

(860 reviews)
Visit Copeland Toyota
Sales hours: 7:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 7:00am–6:00pm 7:00am–6:00pm
Tuesday 7:00am–6:00pm 7:00am–6:00pm
Wednesday 7:00am–6:00pm 7:00am–6:00pm
Thursday 7:00am–6:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–5:00pm
Saturday 7:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
New (888) 425-4037 (888) 425-4037
Used (888) 425-4038 (888) 425-4038
Service (508) 436-4476 (508) 436-4476

Reviews

(860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Copeland Toyota from DealerRater.

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I’ve bought 3 cars there That says it all very few

I’ve bought 3 cars there That says it all very few complaints Cost is always a factor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Copeland Toyota multiple times. We understand cost is important and appreciate your continued trust. If you have any concerns, feel free to reach out to our team.

I bought a 2024 grand highlander, the sales person was

I bought a 2024 grand highlander, the sales person was very helpful, 6 days later my wife had to bring the vehicle back to the dealer for the inspection sticker, the low pressure tire light was on, she told the service technician at the service department to please check it out, she had to wait over 3 hours just for the inspection sticker!! And no one did anything about the pressure light, they weren’t polite, helpful, never mind friendly, that department needs to get better! In 2016 I bought from the dealer a toyota sienna and also had a bad experience with the service department!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought a Toyota Tacoma from Carlos Bautista.

I bought a Toyota Tacoma from Carlos Bautista. He was very friendly and knowledgeable. He made the process very easy. I would definitely recommend him if you are interested in buying a Toyota. This was a great experience at a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Copeland Toyota. We're glad to hear that our team made the process easy for you. Enjoy your new Toyota Tacoma.

Fantastic customer service from Brett @ Brockton Toyota.

Fantastic customer service from Brett @ Brockton Toyota. Totally love my car. He made it so easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you love your car and appreciate the service from our team at Copeland Toyota.

Easy to do business with.

Easy to do business with. I was looking for a Tacoma with a combination of features that weren’t widely available. Copeland Toyota didn’t have the truck, but they found one for me without all the hassle and conditions that other dealers wanted before they would look for one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you appreciated our efforts in finding the Tacoma with specific features for you. Thank you for sharing your experience with Copeland Toyota.

The staff are very helpful and the review process on work

The staff are very helpful and the review process on work performed is very transparent. Very professional atmosphere. Would highly recommend the Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Copeland Toyota's Service Department. We appreciate your kind words and recommendation.

My salesman for the car, was very professional, very

My salesman for the car, was very professional, very friendly and courteous.. He was very thorough in pointing out different things in the car for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy you had a great experience with our team at Copeland Toyota. Take care and enjoy your new car.

I am on my 5th car with Copeland and we are talking

I am on my 5th car with Copeland and we are talking Decades of going to them for service too! They keep my car running smoothly and are the ones to go to when I have any issues. I will never go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience purchasing my vehicle last week.

I had a great experience purchasing my vehicle last week. I was greeted at the front door by 2 very nice men, and once inside I worked with Hamilton Andrade to test drive and choose the car I wanted. Once I decided I had the pleasure to meet the sales manager, Joe Cordeiro and business manager, Carli, was warm, friendly and very efficient. The entire experience was an A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience at Copeland Toyota. We're glad our team made the process smooth and enjoyable for you. Wishing you many happy miles in your new vehicle.

They provided a loaner but completed the job within two

They provided a loaner but completed the job within two hours! They did an alignment for only $100!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Copeland Toyota. We're glad our team was able to assist you efficiently with the alignment service.