Reviews
No response to inquiry, no email, nor phone call.
No response to inquiry, no email, nor phone call. It actually pretty lousy, only can guess there is no vehicle.
No response to inquiry, no email, nor phone call.
No response to inquiry, no email, nor phone call. It actually pretty lousy, only can guess there is no vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I didn't buy anything from them but they were very fast
I didn't buy anything from them but they were very fast in a response
I didn't buy anything from them but they were very fast
I didn't buy anything from them but they were very fast in a response
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ray, thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride! - The K & R Auto Sales Team
I waited almost a year to write this review.
I waited almost a year to write this review. First off, I do not recommend this dealership. The only reason my wife and I purchased our vehicle from them is they had the best price at that time. Looking back, I would have purchased elsewhere and even paid a little more for better service. I purchased a 2018 Rogue, and when all the paperwork was done they handed me one key, and that was it. I asked where the second one was, and they said there wasn’t one. Who is going to buy a vehicle that has a key fob with only one? I told them I needed a second, and they said I should have negotiated it ahead of time. Good to know, don’t deal with you. Fast forward a few months I decide to order one with them after much internal frustration. They said come down on fridays and that is when their “guy” is there for key fob programming. I spoke to my salesman and he said they are no longer programming that year for Nissan Rogue. What! There is literally 6 on the lot right now. I then spoke with the manager, who was less than helpful and told me to talk to my salesman. Again, what?! Anyways, I went with the certified dealer across the street and they took care of me. They also said they have had many disgruntled Nissan customers from K and R. I hope this helps future buyers.
I waited almost a year to write this review.
I waited almost a year to write this review. First off, I do not recommend this dealership. The only reason my wife and I purchased our vehicle from them is they had the best price at that time. Looking back, I would have purchased elsewhere and even paid a little more for better service. I purchased a 2018 Rogue, and when all the paperwork was done they handed me one key, and that was it. I asked where the second one was, and they said there wasn’t one. Who is going to buy a vehicle that has a key fob with only one? I told them I needed a second, and they said I should have negotiated it ahead of time. Good to know, don’t deal with you. Fast forward a few months I decide to order one with them after much internal frustration. They said come down on fridays and that is when their “guy” is there for key fob programming. I spoke to my salesman and he said they are no longer programming that year for Nissan Rogue. What! There is literally 6 on the lot right now. I then spoke with the manager, who was less than helpful and told me to talk to my salesman. Again, what?! Anyways, I went with the certified dealer across the street and they took care of me. They also said they have had many disgruntled Nissan customers from K and R. I hope this helps future buyers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, I'm sorry to hear about your frustrating experience with the key fob situation. It's disappointing that we didn't meet your expectations and I appreciate you sharing this feedback so we can improve our service. If there's anything further you'd like to discuss or if there are any other concerns, please feel free to reach out. Thank you, John Vallieres - General Manager - 207-782-2290
Thanks for the car Teddy.
Thanks for the car Teddy. #teddybear have a great day. Teddy did a great job
Thanks for the car Teddy.
Thanks for the car Teddy. #teddybear have a great day. Teddy did a great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aleigha, we're delighted we could deliver an excellent experience! - K & R Auto Sales Team
We called K & R to say we were interested in a car and
We called K & R to say we were interested in a car and Teddy answered and invited us to see it. They were really busy when we got there but we were greeted immediately by several friendly staff and while Teddy was on a test-drive, he had the car ready and already started, so we could look it over. As soon as he became available, he ran to us and was very friendly and knowledgeable. From that point on, he did everything he could to answer our questions and m ake us feel comfortable. My test drive with him was a great time, as he is friendly and fun! Best car purchase ever and I'm 61 (don't know how many cars I've owned, but it's a lot). I highly recommend Teddy and will go back to K & R again If I ever need another vehicle. Oh, I love the car! It was a fair price and though we went to 2 other auto sales, I'm glad we shopped at K & R in Auburn, ME.
We called K & R to say we were interested in a car and
We called K & R to say we were interested in a car and Teddy answered and invited us to see it. They were really busy when we got there but we were greeted immediately by several friendly staff and while Teddy was on a test-drive, he had the car ready and already started, so we could look it over. As soon as he became available, he ran to us and was very friendly and knowledgeable. From that point on, he did everything he could to answer our questions and m ake us feel comfortable. My test drive with him was a great time, as he is friendly and fun! Best car purchase ever and I'm 61 (don't know how many cars I've owned, but it's a lot). I highly recommend Teddy and will go back to K & R again If I ever need another vehicle. Oh, I love the car! It was a fair price and though we went to 2 other auto sales, I'm glad we shopped at K & R in Auburn, ME.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing such a detailed and positive review! We're delighted to hear that Teddy and the team at K & R Auto Sales made your car-buying experience enjoyable. It's wonderful knowing you're happy with your purchase, and we look forward to assisting you again in the future!
We worked with Justin and he was amazing!
We worked with Justin and he was amazing! He kept us informed about the car we wanted and was able to get us more than expected for our trade in.
We worked with Justin and he was amazing!
We worked with Justin and he was amazing! He kept us informed about the car we wanted and was able to get us more than expected for our trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rachelle, we're delighted to hear Justin has assisted you with your trade-in experience at K & R Auto Sales! Thank you for trusting us with your business! Enjoy your new car!
Do not buy from these people.
Do not buy from these people. I purchased a GMC Acadia Denali and it has been nothing but problems since I bought it. They refused to take care of items that were not working, avoided phone calls and promised to fix broken things on the vehicle and did not!! DO NOT BUY FROM THESE CROOKS!
Do not buy from these people.
Do not buy from these people. I purchased a GMC Acadia Denali and it has been nothing but problems since I bought it. They refused to take care of items that were not working, avoided phone calls and promised to fix broken things on the vehicle and did not!! DO NOT BUY FROM THESE CROOKS!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out. I'm sorry to hear that you're not satisfied with your purchase and would like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, John Vallieres - General Manager - 207-782-2290
Teddy at K&R was amazing saw the car on CarGurus sent him
Teddy at K&R was amazing saw the car on CarGurus sent him a message the next day he scheduled me for a test drive and by that evening I drove home in my new/used car. Customer service was amazing, great purchase experience and shout out to the whole team a K&R they all amazing. I would recommend buying from them.
Teddy at K&R was amazing saw the car on CarGurus sent him
Teddy at K&R was amazing saw the car on CarGurus sent him a message the next day he scheduled me for a test drive and by that evening I drove home in my new/used car. Customer service was amazing, great purchase experience and shout out to the whole team a K&R they all amazing. I would recommend buying from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonathan, it's great to know Teddy and the team at K & R Auto Sales provided you with such a positive experience! We appreciate your recommendation. Enjoy your new ride!
Our salesperson Teddy provided exceptional customer
Our salesperson Teddy provided exceptional customer service during the purchase of our new vehicle; he displayed a genuine interest while taking time to understand what we wanted making sure our test drive met those expectations as well as answering any questions thoroughly without being overbearing or aggressive - his approach helped create an unforgettable dealership visit that ended with us driving off in our new Jeep! THANK YOU!!
Our salesperson Teddy provided exceptional customer
Our salesperson Teddy provided exceptional customer service during the purchase of our new vehicle; he displayed a genuine interest while taking time to understand what we wanted making sure our test drive met those expectations as well as answering any questions thoroughly without being overbearing or aggressive - his approach helped create an unforgettable dealership visit that ended with us driving off in our new Jeep! THANK YOU!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Danielle, we're fantastic to know Teddy provided exceptional service and helped you find the perfect Jeep at K & R Auto Sales. We appreciate your feedback and are here if you need anything else! Safe travels!
Teddie was great to work with, made sure I was getting
Teddie was great to work with, made sure I was getting into a car that I loved, kept the process simple.
Teddie was great to work with, made sure I was getting
Teddie was great to work with, made sure I was getting into a car that I loved, kept the process simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to know Teddie was able to assist you in finding a car that you love at K & R Auto Sales. Thank you for trusting us with your business! Have a great ride!
