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Heritage Ford - VT

(2,164 reviews)
Visit Heritage Ford - VT
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 19 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (802) 662-1294 (802) 662-1294
Used (802) 662-1324 (802) 662-1324
Service (802) 662-1306 (802) 662-1306

Inventory

See all 127 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2004.
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles as well as used vehicles of all makes and models. We have been serving customers in Burlington Shelburne Essex Colchester St. Albans and Montpelier since 1994 and since then we have committed ourselves to providing a quality experience to you our customer.
Find the car you're looking for with the H-Team!

Service center

Phone number (802) 662-1306

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Ford - VT from DealerRater.

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Jonah was great to work with and made the process of buying a vehicle very pleasant and low stress. I would say that everyone at Heritage, finance the manage are Jonah were all great. Low pressure and pleasant. I would recommend Heritage to my family and friends.

Jonah was great to work with and made the process of buying a vehicle very pleasant and low stress. I would say that everyone at Heritage, finance the manage are Jonah were all great. Low pressure and pleasant. I would recommend Heritage to my family and friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jonah was great to work with.... he answered all our questions about our truck and made us feel good about our purchase. It has been a very long time since we have dealt with the Heritage dealership....

Jonah was great to work with.... he answered all our questions about our truck and made us feel good about our purchase. It has been a very long time since we have dealt with the Heritage dealership....

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Diane, Thank you for taking the time to share your feedback, and welcome back to the Heritage Ford family! We are so glad to hear that you enjoyed working with Jonah and our team to shop for and bring home your new F-150, and that they were able to help make sure your new truck is the perfect fit for your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

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Had to buy a new truck in a hurry as my previous truck was just rear-ended and declared totaled. I only had a couple of days to have a working vehicle and Bill helped me achieve that end and put me into a truck that will serve me well. I appreciate his professionalism and non -aggressive salesmanship. I recommend Bill strongly.

Had to buy a new truck in a hurry as my previous truck was just rear-ended and declared totaled. I only had a couple of days to have a working vehicle and Bill helped me achieve that end and put me into a truck that will serve me well. I appreciate his professionalism and non -aggressive salesmanship. I recommend Bill strongly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for taking the time to share your feedback - We are so glad to hear that that you enjoyed working with Bill to shop for your new F-150, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

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Bill was easy to work with, he helped me secure employee pricing on my special order f250 when other dealerships were only willing to extend that pricing on in stock inventory. This made a huge financial difference. Aside from that it is nice to do business locally with people that really seem to care that you get what you want at a fair price.

Bill was easy to work with, he helped me secure employee pricing on my special order f250 when other dealerships were only willing to extend that pricing on in stock inventory. This made a huge financial difference. Aside from that it is nice to do business locally with people that really seem to care that you get what you want at a fair price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bill, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-250, and that he was able to help find the perfect truck to fit both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-250!

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Olin was very personable and knowledgeable and a pleasure to work with. Truck is great and Olin made the buying experience enjoyable.

Olin was very personable and knowledgeable and a pleasure to work with. Truck is great and Olin made the buying experience enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rick, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

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Straight forward transaction. No messing around. I am appreciative. And I'm very happy with the truck I purchased.

Straight forward transaction. No messing around. I am appreciative. And I'm very happy with the truck I purchased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rhett, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

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Fantastic experience leasing my F-150. From Charlie greeting me at the door to finishing up with Frances in F&I, it was the best sales experience I've ever had, but my salesperson, Olin Brown, was the glue that held it all together. Olin is a genuinely decent guy and he showed me exactly what I was interested in when I came to the store. Olin was unpretentious, direct, and honest; which is all you can ask for in the car buying process.

Fantastic experience leasing my F-150. From Charlie greeting me at the door to finishing up with Frances in F&I, it was the best sales experience I've ever had, but my salesperson, Olin Brown, was the glue that held it all together. Olin is a genuinely decent guy and he showed me exactly what I was interested in when I came to the store. Olin was unpretentious, direct, and honest; which is all you can ask for in the car buying process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our whole team to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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I came in to get a Ford Bronco Sport (my first dealership experience & first time leasing) and they gave me exactly what I wanted and were super helpful and knowledgeable. The whole experience was super quick and painless and I was able to trade-in and leave in a fresh, clean new Bronco Sport within just a few hours. Dealing with a salesperson seemed really intimidating as a young woman but Miles was fantastic! Super professional, kind, and helpful and made the process super easy overall! He juggled several customers with ease and got me out of the door and in my new car super quick! Frances in the finance department was amazing as well and super personable and helpful! I had a wonderful experience overall.

I came in to get a Ford Bronco Sport (my first dealership experience & first time leasing) and they gave me exactly what I wanted and were super helpful and knowledgeable. The whole experience was super quick and painless and I was able to trade-in and leave in a fresh, clean new Bronco Sport within just a few hours. Dealing with a salesperson seemed really intimidating as a young woman but Miles was fantastic! Super professional, kind, and helpful and made the process super easy overall! He juggled several customers with ease and got me out of the door and in my new car super quick! Frances in the finance department was amazing as well and super personable and helpful! I had a wonderful experience overall.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Stacia, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Miles and Frances, and that they were able to help make sure your first leasing experience as smooth and stress-free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco Sport!

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Bill wasn't pushy, kept me updated and made this the easiest and quickest sale I have ever had

Bill wasn't pushy, kept me updated and made this the easiest and quickest sale I have ever had

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went so smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

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Bill LaBonte was awesome i am 65 years old he is simply the best sales men we have ever had.My wife and i are looking forward to working with Bill in the coming months on a 2027 ranger Lariat ruby red . Bill was extremely helpful with telling us about the radio screen and all its features. also with something we would have forgotten about a bed liner. many other things Bill thank you so much Paul ,Karen

Bill LaBonte was awesome i am 65 years old he is simply the best sales men we have ever had.My wife and i are looking forward to working with Bill in the coming months on a 2027 ranger Lariat ruby red . Bill was extremely helpful with telling us about the radio screen and all its features. also with something we would have forgotten about a bed liner. many other things Bill thank you so much Paul ,Karen

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Paul, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for your new F-150, and that he was able to make sure you were completely comfortable with all of its features before taking it home! We look forward to seeing again when it's time to start shopping for your new Ranger, Until then, safe travels, and enjoy your new F-150!

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