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Heritage Ford - VT

(2,111 reviews)
Visit Heritage Ford - VT
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (802) 662-1294 (802) 662-1294
Used (802) 662-1324 (802) 662-1324
Service (802) 662-1306 (802) 662-1306

Inventory

See all 173 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2004.
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles as well as used vehicles of all makes and models. We have been serving customers in Burlington Shelburne Essex Colchester St. Albans and Montpelier since 1994 and since then we have committed ourselves to providing a quality experience to you our customer.
Find the car you're looking for with the H-Team!

Service center

Phone number (802) 662-1306

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Ford - VT from DealerRater.

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My experience purchasing a Maverick with Nathan was an

My experience purchasing a Maverick with Nathan was an excellent. I had a tricky situation and he handled it easily. I was in and out of the dealership in an hour. There was no high pressure sales tactics or the hidden fees and upsells I’ve experienced at other dealerships. He answered my 500 questions about the truck while standing in the freezing cold and he was patient, knowledgeable, friendly and honest. After Nathan I was sent to Celeste in the finance office. She was also great. She had me in and out quickly and was super friendly and made the transaction easy. First time I ever left a dealership feeling like I wasn’t ripped off. I would definitely use Nathan, Celeste and Heritage Ford again! I highly recommend them.

My experience purchasing a Maverick with Nathan was an

My experience purchasing a Maverick with Nathan was an excellent. I had a tricky situation and he handled it easily. I was in and out of the dealership in an hour. There was no high pressure sales tactics or the hidden fees and upsells I’ve experienced at other dealerships. He answered my 500 questions about the truck while standing in the freezing cold and he was patient, knowledgeable, friendly and honest. After Nathan I was sent to Celeste in the finance office. She was also great. She had me in and out quickly and was super friendly and made the transaction easy. First time I ever left a dealership feeling like I wasn’t ripped off. I would definitely use Nathan, Celeste and Heritage Ford again! I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jamie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Celeste to shop for and bring home your new Maverick, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Bill treated me very well and helped make my process

Bill treated me very well and helped make my process quick and easy. Thank you!

Bill treated me very well and helped make my process

Bill treated me very well and helped make my process quick and easy. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brett, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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We were treated very well, under no pressure that we

We were treated very well, under no pressure that we really appreciated. Enjoyed the experience!

We were treated very well, under no pressure that we

We were treated very well, under no pressure that we really appreciated. Enjoyed the experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sandy, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Bill was a great person to make contact with regarding

Bill was a great person to make contact with regarding our purchase of a new Maverick. The whole process could not have gone more smoothly. No pressure and we were able to get the truck we wanted. Thank you to Bill and Heritage!

Bill was a great person to make contact with regarding

Bill was a great person to make contact with regarding our purchase of a new Maverick. The whole process could not have gone more smoothly. No pressure and we were able to get the truck we wanted. Thank you to Bill and Heritage!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Anne, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Maverick, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Excellent staff to work with.

Excellent staff to work with. Charlie was a great salesman. 100% honest and ethical. Really appreciate their level of personal service and speedy transaction.

Excellent staff to work with.

Excellent staff to work with. Charlie was a great salesman. 100% honest and ethical. Really appreciate their level of personal service and speedy transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Heritage ford is a great dealership, has a good inventory

Heritage ford is a great dealership, has a good inventory found the truck I was looking for.

Heritage ford is a great dealership, has a good inventory

Heritage ford is a great dealership, has a good inventory found the truck I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Duane, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and our team to shop for your new Super Duty, and that they were able to help find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Everyone I met at the dealership was friendly, polite and

Everyone I met at the dealership was friendly, polite and helpful. My salesperson did a great job finding the car I wanted and then explaining how everything on the car works.

Everyone I met at the dealership was friendly, polite and

Everyone I met at the dealership was friendly, polite and helpful. My salesperson did a great job finding the car I wanted and then explaining how everything on the car works.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mary, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for your new Escape, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Olin was pleasant, easy going, understanding, and

Olin was pleasant, easy going, understanding, and patient. My wife and I were in an uncomfortable position needing to buy a car in a tight spot and found an Explorer that checked the boxes. Olin took the time to listen to our concerns, was sympathetic, and even came in on his day off, in a snowstorm, with summer tires on his car, just so we could finalize the deal when we needed to. He skipped a powder day to be with us. That’s saying something. Thanks Olin!

Olin was pleasant, easy going, understanding, and

Olin was pleasant, easy going, understanding, and patient. My wife and I were in an uncomfortable position needing to buy a car in a tight spot and found an Explorer that checked the boxes. Olin took the time to listen to our concerns, was sympathetic, and even came in on his day off, in a snowstorm, with summer tires on his car, just so we could finalize the deal when we needed to. He skipped a powder day to be with us. That’s saying something. Thanks Olin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Erik, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin to shop for your new Explorer, and that he was able to help find the perfect vehicle for you, right on time! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Professional, courteous, friendly staff all around!

Professional, courteous, friendly staff all around! Had a great experience at Heritage Ford. Would recommend to others!

Professional, courteous, friendly staff all around!

Professional, courteous, friendly staff all around! Had a great experience at Heritage Ford. Would recommend to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alayna, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Escape!

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Very happy with just about everything.

Very happy with just about everything. The financing process was a little long but that was to be expected..

Very happy with just about everything.

Very happy with just about everything. The financing process was a little long but that was to be expected..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Martin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for your new Maverick, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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