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Heritage Ford - VT

(2,131 reviews)
Visit Heritage Ford - VT
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (802) 662-1294 (802) 662-1294
Used (802) 662-1324 (802) 662-1324
Service (802) 662-1306 (802) 662-1306

Inventory

See all 98 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2004.
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles as well as used vehicles of all makes and models. We have been serving customers in Burlington Shelburne Essex Colchester St. Albans and Montpelier since 1994 and since then we have committed ourselves to providing a quality experience to you our customer.
Find the car you're looking for with the H-Team!

Service center

Phone number (802) 662-1306

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Ford - VT from DealerRater.

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Was a very pleasant dealership experience I worked with

Was a very pleasant dealership experience I worked with bill and he was very easy to work with throughout the whole process

Was a very pleasant dealership experience I worked with

Was a very pleasant dealership experience I worked with bill and he was very easy to work with throughout the whole process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Bill is wonderful- I wouldn’t have been a return customer

Bill is wonderful- I wouldn’t have been a return customer THREE times if not! He makes the process quick, efficient, and painless. No games, just listens to what would work for you and respects that. Everyone I’ve encountered at Heritage Ford has also been warm and welcoming. I’m in my dream vehicle thanks to Bill and when it’s time to upgrade again, I’ll be back.

Bill is wonderful- I wouldn’t have been a return customer

Bill is wonderful- I wouldn’t have been a return customer THREE times if not! He makes the process quick, efficient, and painless. No games, just listens to what would work for you and respects that. Everyone I’ve encountered at Heritage Ford has also been warm and welcoming. I’m in my dream vehicle thanks to Bill and when it’s time to upgrade again, I’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was once again able to help find the perfect new Ford to fit your needs. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

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Super professional.

Super professional. Bill was great to work with, very easy going and pressure free. Enjoyed the buying process and will recommend to my friends! Thanks Bill

Super professional.

Super professional. Bill was great to work with, very easy going and pressure free. Enjoyed the buying process and will recommend to my friends! Thanks Bill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Daniel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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From the time I went online to walking in the door

From the time I went online to walking in the door everyone was pleasant, made you feel like you were welcome in the dealership. Salesman were happy and very helpful. During financing process was well informed, was not rushed at all.

From the time I went online to walking in the door

From the time I went online to walking in the door everyone was pleasant, made you feel like you were welcome in the dealership. Salesman were happy and very helpful. During financing process was well informed, was not rushed at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mary, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for and bring home your new Explorer, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

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Frances made the sale so easy.

Frances made the sale so easy. She helped me with the things I actually needed. She is so knowledgeable. So friendly and professional and easy to work with. Thank you so much!!!

Frances made the sale so easy.

Frances made the sale so easy. She helped me with the things I actually needed. She is so knowledgeable. So friendly and professional and easy to work with. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frances and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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I recently bought a pre-owned F-150 and worked with Olin.

I recently bought a pre-owned F-150 and worked with Olin. He was friendly, communicative, and had great follow through during the entire sales process. Highly recommended!

I recently bought a pre-owned F-150 and worked with Olin.

I recently bought a pre-owned F-150 and worked with Olin. He was friendly, communicative, and had great follow through during the entire sales process. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Noah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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This was our first experience with Heritage Ford.

This was our first experience with Heritage Ford. The communication was excellent, did not feel pressured. Jackson’s eagerness for meeting our wants and needs was superior. His attention to details, product knowledge and follow-ups are remarkable. It was Jackson’s follow-up call after our initial visit that led to us finalizing the sale. He has made us feel like valued customers. We are hopeful future interactions with Heritage Ford will be as pleasant and positive.

This was our first experience with Heritage Ford.

This was our first experience with Heritage Ford. The communication was excellent, did not feel pressured. Jackson’s eagerness for meeting our wants and needs was superior. His attention to details, product knowledge and follow-ups are remarkable. It was Jackson’s follow-up call after our initial visit that led to us finalizing the sale. He has made us feel like valued customers. We are hopeful future interactions with Heritage Ford will be as pleasant and positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

David, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

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Olin was very professional and supportive throughout the

Olin was very professional and supportive throughout the whole truck purchase. He was very patient and supportive as I had to deal with a very difficult insurance company situation.

Olin was very professional and supportive throughout the

Olin was very professional and supportive throughout the whole truck purchase. He was very patient and supportive as I had to deal with a very difficult insurance company situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for your new truck, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Jackson was a very attentive salesman, answering any

Jackson was a very attentive salesman, answering any questions I had about my vehicle. I stopped in for a last minute test drive turned sale and he made the whole process seamless and easy. Thank you so much for all of your help!

Jackson was a very attentive salesman, answering any

Jackson was a very attentive salesman, answering any questions I had about my vehicle. I stopped in for a last minute test drive turned sale and he made the whole process seamless and easy. Thank you so much for all of your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Melissa, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Bill was great to work with.

Bill was great to work with. We discussed a specific type of Ford F150 that I was interested in purchasing and within two weeks, he found me the right truck at the right price. Couldn’t be happier with it!

Bill was great to work with.

Bill was great to work with. We discussed a specific type of Ford F150 that I was interested in purchasing and within two weeks, he found me the right truck at the right price. Couldn’t be happier with it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new F-150, and that he was able to find the exact truck you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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