Reviews
I have been in the market for a new, safe, reliable
I have been in the market for a new, safe, reliable vehicle and just planned on test driving a handful of options- Al met me outside instantly and helped me differentiate between the bronco options. I ended up falling in love with the first car I test drove
I have been in the market for a new, safe, reliable
I have been in the market for a new, safe, reliable vehicle and just planned on test driving a handful of options- Al met me outside instantly and helped me differentiate between the bronco options. I ended up falling in love with the first car I test drove
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Katherine, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!
I couldn't recommend a dealership any higher than Joe
I couldn't recommend a dealership any higher than Joe Rizza Ford. They were courteous, professional and willing to work with me to make this purchase a true pleasure. I thank everyone there for their help!
I couldn't recommend a dealership any higher than Joe
I couldn't recommend a dealership any higher than Joe Rizza Ford. They were courteous, professional and willing to work with me to make this purchase a true pleasure. I thank everyone there for their help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Victoria, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!
Collazo Nunez
Temo was an excellent staff member, and I really appreciate all the help and cordiality from him to us.
Collazo Nunez
Temo was an excellent staff member, and I really appreciate all the help and cordiality from him to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Bought a new Bronco sports
Bought a new Bronco sport from Joe Rizza. The sales person was very nice and the finance manager was very helpful. The experience was very good.
Bought a new Bronco sports
Bought a new Bronco sport from Joe Rizza. The sales person was very nice and the finance manager was very helpful. The experience was very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
A Great Place to Do Business
Joe Rizza Lincoln was a great place to do business. They made the buying process easy and kept it simple and straightforward. My salesperson, Luke, was very knowledgeable about the vehicles and was very helpful and accomodating. All in all, it was a pleasant experience.
A Great Place to Do Business
Joe Rizza Lincoln was a great place to do business. They made the buying process easy and kept it simple and straightforward. My salesperson, Luke, was very knowledgeable about the vehicles and was very helpful and accomodating. All in all, it was a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rodrigo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Take care!
Excellent
Purchased vehicle at a good deal. Every one was very welcoming and purchase transaction was quick.
Excellent
Purchased vehicle at a good deal. Every one was very welcoming and purchase transaction was quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jesse, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
jeffski145@gmail.com
This is the second car I bought from Joe Rizza Ford Lincoln in Orland Park. Each time we?ve conducted business their staff is friendly, courteous, knowledgeable, and listen to what you have to say! Please keep up the good work for any future customers thinking about buying a new car
jeffski145@gmail.com
This is the second car I bought from Joe Rizza Ford Lincoln in Orland Park. Each time we?ve conducted business their staff is friendly, courteous, knowledgeable, and listen to what you have to say! Please keep up the good work for any future customers thinking about buying a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeffery, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
Joe Rizza Ford
Our experience at Joe Rizza Ford was wonderful! Joey was very knowledgeable and helpful! Thank you!
Joe Rizza Ford
Our experience at Joe Rizza Ford was wonderful! Joey was very knowledgeable and helpful! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I'm so angry
I purchased my lease vehicle from Joe Rizza . I'm so angry the first guy in the finance department was very pushy and aggressive. I think you should read whatever you're signing and this irritated him to no end. He tried to pressure me into buying gap insurance, tire and wheel insurance as well as a extended warranty. Now these are things that are optional and may be something a buyer wants but you shouldn't be intimidated into buying it. When I didn't agree he was visibility angry and rude. I decided I would just pass on buying the car that day which was a Saturday. However I went back the following Tuesday I spoke with someone different and I purchased the car. I asked did they need to run my credit again because, in his anger the other guy gave me a copy of the paper work including my credit report they had run. I was told no they didn't have to run my credit again. Little did I know they had ran my credit 3 times. 3 hard enquiries . My credit score took such a hit and I feel it was unnecessary to do that many inquiries in 3 days .I am furious I don't know if it was revenge for not doing the initial purchase our just bad business practices. And no I didn't have a low score before the inquiries .I have a great payment history.
I'm so angry
I purchased my lease vehicle from Joe Rizza . I'm so angry the first guy in the finance department was very pushy and aggressive. I think you should read whatever you're signing and this irritated him to no end. He tried to pressure me into buying gap insurance, tire and wheel insurance as well as a extended warranty. Now these are things that are optional and may be something a buyer wants but you shouldn't be intimidated into buying it. When I didn't agree he was visibility angry and rude. I decided I would just pass on buying the car that day which was a Saturday. However I went back the following Tuesday I spoke with someone different and I purchased the car. I asked did they need to run my credit again because, in his anger the other guy gave me a copy of the paper work including my credit report they had run. I was told no they didn't have to run my credit again. Little did I know they had ran my credit 3 times. 3 hard enquiries . My credit score took such a hit and I feel it was unnecessary to do that many inquiries in 3 days .I am furious I don't know if it was revenge for not doing the initial purchase our just bad business practices. And no I didn't have a low score before the inquiries .I have a great payment history.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cynthia, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 933-7839 at your earliest convenience to discuss how we can turn this experience into a positive one.
Love my Bronco. Love Rizza ??
Came in to get an oil change. Tread my car for a Branco. Thank you for all that you do Bruno and Clif.
Love my Bronco. Love Rizza ??
Came in to get an oil change. Tread my car for a Branco. Thank you for all that you do Bruno and Clif.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Take care!
