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Richard Chevrolet

(1,087 reviews)
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

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Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richard Chevrolet from DealerRater.

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Bought a vehicle from Francine B.

Bought a vehicle from Francine B. The entire process was absolutely stellar from start to finish . Jay the used car manager and Ed in finance were absolutely fantastic. I would recommend this dealership to anyone . Thank you

Bought a vehicle from Francine B.

Bought a vehicle from Francine B. The entire process was absolutely stellar from start to finish . Jay the used car manager and Ed in finance were absolutely fantastic. I would recommend this dealership to anyone . Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I just drove off in my new 2026 Equinox and had the best

I just drove off in my new 2026 Equinox and had the best experience, all thanks to Elissa and Angel. The car-buying process can often feel stressful, but she made it incredibly easy and enjoyable. She was knowledgeable about all the features of the car and answered all my questions with patience and honesty. I never felt any pressure and truly appreciated her professionalism from start to finish. If you're looking for a low-pressure, high-value experience, ask for Elissa. I can't recommend her enough!

I just drove off in my new 2026 Equinox and had the best

I just drove off in my new 2026 Equinox and had the best experience, all thanks to Elissa and Angel. The car-buying process can often feel stressful, but she made it incredibly easy and enjoyable. She was knowledgeable about all the features of the car and answered all my questions with patience and honesty. I never felt any pressure and truly appreciated her professionalism from start to finish. If you're looking for a low-pressure, high-value experience, ask for Elissa. I can't recommend her enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Francine, Bob and Kevin were all fantastic!

Francine, Bob and Kevin were all fantastic! As a buyer from out of state, thanks for making the experience worth the trip.

Francine, Bob and Kevin were all fantastic!

Francine, Bob and Kevin were all fantastic! As a buyer from out of state, thanks for making the experience worth the trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We spent days on the phone working with Anthony in sales

We spent days on the phone working with Anthony in sales who was fantastic and is not part of my critique. After providing a deposit, we drove over an hour with our 6-month-old, test drove the Jeep Grand Cherokee 4xe, agreed to the sticker price, added it to our insurance, and showed up with a cashier’s check for $33K ready to buy! Then, right at the signing table, to everyone's surprise (including the dealer’s), a brand-new recall notice appeared on the vehicle for a potential loss of drive power. As new parents, we simply wanted one day to call Jeep and review the details because even though the recall was plastered all over the internet as a serious safety concern, there was little substance about the significance since it was so new. We even offered to leave an additional deposit. Instead of partnering with us, management said (in polite words) to take it or leave it. Despite all the effort and commitment we had already shown, they showed indifference to the recall and our safety concerns. I understand the need to close deals — they are a business, not a charity — but these were unique circumstances. We left with a bad taste in our mouths about management, and the very next day bought a car elsewhere

We spent days on the phone working with Anthony in sales

We spent days on the phone working with Anthony in sales who was fantastic and is not part of my critique. After providing a deposit, we drove over an hour with our 6-month-old, test drove the Jeep Grand Cherokee 4xe, agreed to the sticker price, added it to our insurance, and showed up with a cashier’s check for $33K ready to buy! Then, right at the signing table, to everyone's surprise (including the dealer’s), a brand-new recall notice appeared on the vehicle for a potential loss of drive power. As new parents, we simply wanted one day to call Jeep and review the details because even though the recall was plastered all over the internet as a serious safety concern, there was little substance about the significance since it was so new. We even offered to leave an additional deposit. Instead of partnering with us, management said (in polite words) to take it or leave it. Despite all the effort and commitment we had already shown, they showed indifference to the recall and our safety concerns. I understand the need to close deals — they are a business, not a charity — but these were unique circumstances. We left with a bad taste in our mouths about management, and the very next day bought a car elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Keith. We understand that you called our dealership interested in pricing and availability of a pre-owned Jeep Grand Cherokee. After being provided with the information, you informed Anthony, your Vehicle Specialist, that you would like to continue shopping around. Anthony advised that we could not hold the vehicle while you continued your search without a deposit which would place a temporary hold on the vehicle. Thus, you decided to leave a deposit on the vehicle. When you came to take delivery of the vehicle the next day, you tried to negotiate the price, and we advised that we are a one-price pre-owned store. After letting us know that you were still considering other vehicles, you ultimately decided to continue moving forward with the purchase until we discovered a newly released “no remedy” recall on the vehicle. You requested that we continue to hold the vehicle for you while you conducted more research on the recall, wanted to contact Jeep headquarters and continue to shop around. While we completely understand that you wanted to do some more research, we needed to release the hold on the vehicle. Accordingly, we refunded you the deposit and the vehicle was placed back on the market. We regret that your experience was not satisfactory. We did appreciate the opportunity to work with you and wish you the best with your new purchase.

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Had a excellent experience with Anthony.

Had a excellent experience with Anthony. Hassle free no pressure and he did everything he could to get me to the price and payment I wanted. A++++ I will definitely recommend Anthony and Richards Chevrolet to anyone looking

Had a excellent experience with Anthony.

Had a excellent experience with Anthony. Hassle free no pressure and he did everything he could to get me to the price and payment I wanted. A++++ I will definitely recommend Anthony and Richards Chevrolet to anyone looking

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everyone was very helpful and pleasant to work with.

Everyone was very helpful and pleasant to work with. I would recommend to family and friends

Everyone was very helpful and pleasant to work with.

Everyone was very helpful and pleasant to work with. I would recommend to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I went to another dealership first, and by comparison

I went to another dealership first, and by comparison Richard was much more impressive: nicer building, more competent staff, professional sales pitch, and super competitive discount on the vehicle. It's the first time that I've had a pleasant time buying a car. Special shout out to the two salespeople we worked with, Rebecca Johnson and Dave McKenna. Angel Ramos, the finance guy, was also excellent, professional, and efficient.

I went to another dealership first, and by comparison

I went to another dealership first, and by comparison Richard was much more impressive: nicer building, more competent staff, professional sales pitch, and super competitive discount on the vehicle. It's the first time that I've had a pleasant time buying a car. Special shout out to the two salespeople we worked with, Rebecca Johnson and Dave McKenna. Angel Ramos, the finance guy, was also excellent, professional, and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had an excellent experience purchasing a new 2025

I had an excellent experience purchasing a new 2025 Chevrolet Equinox EV at Richard Chevrolet. I'd like to give very special thanks to my vehicle specialist Stephen Krumenacker and business manager Kevin Losacco. Together they made the process of purchasing a new vehicle seamless and enjoyable. I highly recommend Richard Chevrolet to anyone interested in purchasing an automobile. Thank you Richard Chevrolet.

I had an excellent experience purchasing a new 2025

I had an excellent experience purchasing a new 2025 Chevrolet Equinox EV at Richard Chevrolet. I'd like to give very special thanks to my vehicle specialist Stephen Krumenacker and business manager Kevin Losacco. Together they made the process of purchasing a new vehicle seamless and enjoyable. I highly recommend Richard Chevrolet to anyone interested in purchasing an automobile. Thank you Richard Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommend Anthony P & Ed C in sales also Don B in

Highly recommend Anthony P & Ed C in sales also Don B in service made my buying process very smooth and fast

Highly recommend Anthony P & Ed C in sales also Don B in

Highly recommend Anthony P & Ed C in sales also Don B in service made my buying process very smooth and fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had an excellent experience purchasing a new 2025

I had an excellent experience purchasing a new 2025 Chevrolet Equinox EV at Richard Chevrolet. I'd like to give very special thanks to my vehicle specialist Stephen Krumenacker and business manager Kevin Losacco. Together they made the process of purchasing a new vehicle seamless and enjoyable. I highly recommend Richard Chevrolet to anyone interested in purchasing an automobile. Thank you Richard Chevrolet.

I had an excellent experience purchasing a new 2025

I had an excellent experience purchasing a new 2025 Chevrolet Equinox EV at Richard Chevrolet. I'd like to give very special thanks to my vehicle specialist Stephen Krumenacker and business manager Kevin Losacco. Together they made the process of purchasing a new vehicle seamless and enjoyable. I highly recommend Richard Chevrolet to anyone interested in purchasing an automobile. Thank you Richard Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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