Reviews
Thanks to Ziegler
Thanks to Brendan Cherry for helping me out. The paperwork was done quickly and the dealership was very honest and upfront. As a senior citizen, I appreciate the folks treating me so well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chas Zimm! We're so happy we were able to help you out!
Outstanding Customer Service Kevin
Kevin was my service contact. It’s so refreshing to know people like him still exist in the customer service industry. He was friendly, informative, communicated thoroughly and was super accommodating to my needs. He provided options for my repairs work and then followed up after the visit. My future service needs…Kevin is my guy!! Thank you Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to tell us about your experience at Zeigler Nissan of Orland Park In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Respectfully , Austin Polcyn Service Manager email: Austinpolcyn@zeigler.com
Excellent service!
K Rod was very informative in the services I needed for my car. He called me promptly when it was ready.! He even helped me with the cost of the service! GREAT experience!! 👍
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us!
Kindness
I recently received an oil change and tire rotation at another Nissan dealership. The service was poor. I did not receive detailed multipoint inspection as I received at Orland park location. I do not recall the name of my service representative but he was kind, PATIENT and attentive. I will have my car again at Nissan in Orland Park.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to tell us about your experience at Zeigler Nissan of Orland Park In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Respectfully , Austin Polcyn Service Manager email: Austinpolcyn@zeigler.com
Excellent service Orland Park
I came in for an oil change and tire rotation. The car was done and washed in a very timely manner. Tony was very helpful and went over my multi point inspection and helped me understand it all. I would highly recommend this service department in Orland Park and grateful to Tony for all his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandra, we are very happy to have provided you with such a positive experience!
Adam at your service.
My service rep, Adam, was one of the nicest and most informative reps I have encountered. He explained in detail what the service report stated, and he said I needed a cabin filter which I did. He brought the bill out and at that point I told him I had a service agreement and would it cover all work. He apologized for not checking, went back and checked it out. I did have to pay for the filter,, but the oil change was covered. He asked for my key and moved my car closer because I am on a cane! What more can I say? I got service done and a representative that should make Ziegler Nissan proud. His quality of service makes me want to come back, and I will!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
When I Came Here To Purchase A Car, I Was Totally Ignored. Y The Sales Staff. Not Until I Left The Building Did A Sales Woman Come Up To Me And Asked If I Needed Help. I Left, Went To South Holland Nissan, And Bought A Car?, thanks for your praise and kind comments about our team.
Oil Change
Came in for an oil change and tire rotation, car was done in an hour, washed and ready to go, Tony want over the inspection report and I was on my way
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us!
My Nissan
Ken was very professional. He kept me abreast as to my repairs and fees for service. He definitely went the extra mile to make sure I received my vehicle in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tamiko, your satisfaction is our top priority.
Very Satisfied
Efficient and have great offers for service. Always thought dealerships were more expensive then "service shops", but after calling a few places, they were the best offer. Full vehicle inspection too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dan Adlfinger! We're so happy we were able to help you out!
No reservation No problem
Came in for an oil change without a reservation due to the oil change warning light coming on, on my way from work the night before. I was taken care of some what quickly. I love the inspections that were done to let me know of any problems that need addressed sooner or later. So far just tires. Thanks Zeigler Nissan service team.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to tell us about your experience at Zeigler Nissan of Orland Park In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Respectfully , Austin Polcyn Service Manager email: Austinpolcyn@zeigler.com