Reviews
For peace of mind Ziegler Nissan Service
I’m confident knowing my car is in excellent hands when it’s in the service department. The staff is great to work with, I appreciate them letting me know before hand exactly what needs to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Service
Very Professional and courteous Knowledgeable, friendly. He kept me up to date with service. He Offered me coffee. Showed me where restroom. He made feel that I could trust him.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Finally great service is back
Carly was the BEST! Explained everything, timely responses and very easy to work with. I will go back to Carly for sure! Honestly I stopped going there for a while because the “Service with a smile” went away. So much better
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Very personable
Very personable,I brought in my car several times not every time has been as good as this time I keep bringing my car back in because there’s more times good than bad my service advisor was very good and thorough and I will continue to bring my car in for an oil change
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Well satisfied customer
Good afternoon:my name is Annette there was a gentleman by the name of Mr. Kevin Rodriguez well mannered & respectful I went in for an oil change asked if you could check out some other things about my car he did & he explained everything to me where I could understand what needed to be done. I decided to have the other work done he gave me the time for the service to be taken care of for my car he even offered me a ride homeThanks again. Mr. Rodriguez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Experience At Dealership
Car was struggling to start. I really am uncomfortable taking the vehicle to just anywhere so I decided to take it to where I purchased it. I was on the phone explaining my very difficult situation to Tony. He encouraged me to bring it in. I just knew I wouldn’t be seen for at least a couple days or so. To My surprise, Tony availed Me to come in the same day. What a relief. It also allowed me to see my salesman Kyle. Found out after having the fella’s check it that it was time for a battery replacement. Unfortunately I wasn’t able to take care of it at the dealership ( finances ). But I was still blessed, given a quote, advice and a complimentary wash. I even was able to briefly catch up with my salesman Kyle. In a perfect world, I would’ve had the funding to take care of it at the dealership with peace of mind. Things will get better, and I am still grateful for not what didn’t happen, but for what did happen and the assistance that was availed to me. Thank you kindly. Marlon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great place
Was promptly taken care of..Glad there is new friendlier staff members,that was very much appreciated..Got my car in an out,thank you..Glad I decided to give you guys another chance on customer service..
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Friendliness at the front desk
You guys broke the typical dealer mold No arrogance, no long faces, no ignorance Just smiles, and friendliness. I would recommend to anyone and everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Excellent Service That I Trust
I was and remain thoroughly pleased with the service repair of my car by Ziegler. Carly was just wonderful receiving my towed in car, doing an immediate diagnostic of what was needed and assisting me with filling my claim with my insurance company. They assisted with securing me a rental to drive while the car was in repair. Carly kept me updated and was easy to contact when I had questions. I love the service and thoughtfulness and was impressed with Carly’s kindness. I will certainly have Zeigler service my car in the future until I buy a new car and should I buy another Nissan in the future I am inclined to buy it from Zeigler Nissan. Because I am confident in the maintenance servicing of my car, I feel confident driving it and I won’t have problems on the road, which is very important to me being a senior female.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com
Very good service!
I brought my vehicle in for service and received very professional, prompt and friendly service from Brian in the service dept. I would happily recommend this dealership as they are a pleasure to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Zeigler Nissan Orland Park. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Lee Torne' Service Manager 708-789-6311 leetorne@zeigler.com