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Richard Lucas Chevrolet

(1,665 reviews)
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(1,665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was a pleasure working with Jason.

It was a pleasure working with Jason. Super accommodating, attentive, patient and works hard to get you to where you wanna be. Been going to him for many years and never disappoints! Thank you so much!

It was a pleasure working with Jason.

It was a pleasure working with Jason. Super accommodating, attentive, patient and works hard to get you to where you wanna be. Been going to him for many years and never disappoints! Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We recently acquired a new Forester hybrid from Richard

We recently acquired a new Forester hybrid from Richard Lucas Subaru. We lost an earlier Forester in an accident and had to acquire a replacement quickly. Lucas made that possible. Working with Sales Consultant John Pujols, we were able to drive away in a wonderful new car in three days. If not for our busy schedules, it could have been even sooner! Lucas had exactly what we needed in stock; John made the paperwork simple, working with both DMV and our insurance company; and he patiently showed us the car’s many new features. We are very happy with our new Forester and the service plans we were able to get. We will certainly be having it serviced at Lucas. Thank you Lucas and John!

We recently acquired a new Forester hybrid from Richard

We recently acquired a new Forester hybrid from Richard Lucas Subaru. We lost an earlier Forester in an accident and had to acquire a replacement quickly. Lucas made that possible. Working with Sales Consultant John Pujols, we were able to drive away in a wonderful new car in three days. If not for our busy schedules, it could have been even sooner! Lucas had exactly what we needed in stock; John made the paperwork simple, working with both DMV and our insurance company; and he patiently showed us the car’s many new features. We are very happy with our new Forester and the service plans we were able to get. We will certainly be having it serviced at Lucas. Thank you Lucas and John!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sales person are very friendly and professional, but the

Sales person are very friendly and professional, but the Finance manager is very unprofessional and rude

Sales person are very friendly and professional, but the

Sales person are very friendly and professional, but the Finance manager is very unprofessional and rude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your feedback. We’re glad to hear you found our sales team friendly and professional, but we’re truly sorry to learn about your experience with our finance department. That is not the level of professionalism we strive for. Your comments are important to us and will be shared with our management team so this can be addressed. We appreciate you bringing this to our attention and hope we have the opportunity to provide you with a better experience in the future.

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He is kind, patient, and always ready to help.

He is kind, patient, and always ready to help. I would recommend him to anyone looking for a Subaru

He is kind, patient, and always ready to help.

He is kind, patient, and always ready to help. I would recommend him to anyone looking for a Subaru

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very good dealer, professional staff, Mike was a great

Very good dealer, professional staff, Mike was a great sales consultant and got us a good deal. I'd recommend.

Very good dealer, professional staff, Mike was a great

Very good dealer, professional staff, Mike was a great sales consultant and got us a good deal. I'd recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great review! We’re so glad you had a positive experience with our team. Mike will be happy to hear your kind words — he always works hard to make sure our customers get a deal they feel good about. We truly appreciate the recommendation and look forward to helping you again in the future!

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sale of my truck was handled professionally as was my

sale of my truck was handled professionally as was my trade in and Vincent was great with his explanation of the systems of the vehicle .

sale of my truck was handled professionally as was my

sale of my truck was handled professionally as was my trade in and Vincent was great with his explanation of the systems of the vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the great feedback! We’re glad to hear the sale and trade-in process were handled professionally and that Vincent was able to clearly explain all the vehicle’s features. We appreciate you choosing us and hope you enjoy your new ride!

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I recently visited Richard Lucas Chevrolet to lease a new

I recently visited Richard Lucas Chevrolet to lease a new vehicle, and my experience could not have been more pleasant and seamless. I had the pleasure of working with Michael Galuppo, Jack Mitchell, Vinny Frasco, and Jesse Holovacko. They were knowledgeable, thorough, professional, and they listened to my needs and concerns. The atmosphere at Richard Lucas reflected a family oriented mindset. They prioritized my level of comfort, and made sure I felt no pressure with my decision. I would highly recommend working with this customer-focused team to anyone looking for a new vehicle.

I recently visited Richard Lucas Chevrolet to lease a new

I recently visited Richard Lucas Chevrolet to lease a new vehicle, and my experience could not have been more pleasant and seamless. I had the pleasure of working with Michael Galuppo, Jack Mitchell, Vinny Frasco, and Jesse Holovacko. They were knowledgeable, thorough, professional, and they listened to my needs and concerns. The atmosphere at Richard Lucas reflected a family oriented mindset. They prioritized my level of comfort, and made sure I felt no pressure with my decision. I would highly recommend working with this customer-focused team to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tammy, Thank you so much for sharing your experience! We’re thrilled to hear that Michael, Jack, Vinny, and Jesse made your leasing process pleasant, seamless, and stress-free. Our team takes pride in being thorough, attentive, and truly listening to each customer’s needs, so it means a lot to know that came through. We’re also glad you felt the welcoming, family-oriented atmosphere we strive to provide. Thank you for the recommendation and for choosing Richard Lucas Chevrolet—we appreciate your trust and look forward to seeing you again!

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Awesome staff very family oriented and friendly

Awesome staff very family oriented and friendly knowledgeable on vehicles and needs of customer would recommend for friends and family

Awesome staff very family oriented and friendly

Awesome staff very family oriented and friendly knowledgeable on vehicles and needs of customer would recommend for friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We’re glad to hear that our staff made you feel welcomed and well taken care of. Being friendly, knowledgeable, and focused on our customers’ needs is what we strive for every day. We truly appreciate your recommendation and look forward to assisting you, your friends, and your family in the future!

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Great people and Jason was awesome helping me out with my

Great people and Jason was awesome helping me out with my budget got everything done I asked . Vincent the delivery coordinator was awesome showed me how to use all features great guys all around I recommend them

Great people and Jason was awesome helping me out with my

Great people and Jason was awesome helping me out with my budget got everything done I asked . Vincent the delivery coordinator was awesome showed me how to use all features great guys all around I recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re happy to hear that Jason was able to work within your budget and make sure everything you needed was taken care of. It’s also wonderful to know Vincent made your delivery experience easy and informative. We truly appreciate your recommendation and look forward to assisting you again in the future!

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Service writer was very helpful asked if I needed

Service writer was very helpful asked if I needed anything any help with anything else other then what I was therefore .everyone was great help

Service writer was very helpful asked if I needed

Service writer was very helpful asked if I needed anything any help with anything else other then what I was therefore .everyone was great help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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