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Richard Lucas Chevrolet

(1,640 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 10:00am–8:00pm 6:30am–6:00pm
Tuesday 10:00am–8:00pm 6:30am–6:00pm
Wednesday 10:00am–8:00pm 6:30am–6:00pm
Thursday 10:00am–8:00pm 6:30am–6:00pm
Friday 10:00am–6:00pm 6:30am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 829-8734 (888) 829-8734
Used (855) 871-9639 (855) 871-9639
Service (866) 718-2403 (866) 718-2403

Reviews

(1,640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience at this dealership everything went as

Great experience at this dealership everything went as hoped. Omar Valerio was my salesman and he helped buying a new car a stress free experience. Thank you Omar.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Lu, Thank you for the great review! We’re so happy to hear everything went just as you hoped and that Omar made the car-buying process smooth and stress-free. He’s fantastic at what he does, and we’ll be sure to pass along your thanks. Enjoy your new car, and thank you for choosing Richard Lucas Chevrolet!

Thank you Vinnie Frasco for being so kind and patient

Thank you Vinnie Frasco for being so kind and patient showing me how to work my new Chevy Trax. You are an excellent instructor.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lu, Thank you for the kind words! We’re so glad Vinnie Frasco was able to walk you through all the features of your new Chevy Trax with patience and care. He’s a great teacher, and we’re lucky to have him on our team. Enjoy your new ride, and thanks for being part of the Richard Lucas Chevrolet family!

Very nice people.

Very nice people. Love the way they contact you to let you know what needs to be done. I recommend anybody to you guys.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Wendy, Thank you so much for the kind words and recommendation! We’re glad you felt well-informed throughout the process—that’s exactly what we aim for. We truly appreciate your support and look forward to seeing you again!

Omar was really nice and knowledgeable with everything

Omar was really nice and knowledgeable with everything about the car that I bought so glad I came to speak with him. Would recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re so glad Omar was able to help you find the right car and make the experience smooth and informative. He’s a great asset to our team! We truly appreciate your recommendation and hope you enjoy every mile in your new vehicle.

Excelente servicio muy buena comunicación y sobre todo

Excelente servicio muy buena comunicación y sobre todo muy complacido con la compra .del vehículo ,l. No sentimos con Omar como de la familia .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

¡Gracias por tan lindo comentario! 🙌 Nos alegra muchísimo saber que tuviste una experiencia excelente y que Omar te hizo sentir como en familia—that’s exactly how it should be! 😊 Nos enorgullece brindar un servicio cercano, claro y profesional, y nos encanta saber que estás complacido con tu compra. ¡Disfruta mucho tu nuevo vehículo y bienvenido a la familia de Richard Lucas Chevrolet!

We have purchased vehicles from them on the past.

We have purchased vehicles from them on the past. New what we were looking for. They made it happen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust—you already knew what you wanted, and we were thrilled to help make it happen again! We’re so glad you came back to see us. Here's to many more smooth rides, happy returns, and vehicles that check all your boxes. 🚗 Cheers from the Richard Lucas Chevrolet family!

Shumar Boseman was very attentive.

Shumar Boseman was very attentive. I was in an accident 2 weeks ago. When he showed the cars he did not make me walk too far. Vincent Frasco explained all functions of the car. Both were very kind

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We’re sorry to hear about your recent accident, but we’re glad Shumar and Vincent were there to make your visit as comfortable and stress-free as possible. Shumar’s attentiveness and Vincent’s thorough explanations are exactly what we strive for—caring, helpful service from start to finish. We're so glad you felt supported, and we’re here for you anytime you need us. Wishing you many safe and happy miles ahead! 🚗💙

Exceptional Resolution and Outstanding Service I'm

Exceptional Resolution and Outstanding Service I'm updating my review to reflect how General Manager Jesse Holovacko and his team ultimately provided exceptional service and made everything right. What Initially Happened: I experienced communication issues and unprofessional handling during my initial visit, which led to frustration and a negative first impression. How It Was Resolved: Jesse personally stepped in, acknowledged the issues, and worked tirelessly to find a fair solution. He demonstrated true leadership and commitment to customer satisfaction. Outstanding Team Performance: Jesse (General Manager): Personally coordinated everything and ensured professional follow-through Cirillo (EV Specialist): Incredibly knowledgeable and helpful with rebate documentation Jack (Finance): Professional and transparent with financing, delivered exactly as promised Vinny (Delivery Coordinator): Made delivery smooth with clear communication and patiently explained every detail of the EV features Final Outcome: Received my 2025 Chevrolet Equinox EV at an excellent price with 0% financing. The entire team was courteous, patient, and professional throughout the resolution process. Why I'm Updating This Review: While we had initial challenges, Jesse and his team showed what exceptional customer service looks like. They honored their commitments and turned a difficult situation into a positive experience. Recommendation: I would recommend Richard Lucas Chevrolet, particularly working with Jesse and his specialized team. They demonstrate that the dealership stands behind their word and will work to make things right. Date of Updated Experience: July 2025

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Friendly service.

Friendly service. Staff was attentive and not pushy. Aryanna is very pleasant to work with and ensures you are very comfortable with the whole process.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tommy, Thank you for the kind words! We’re so glad to hear you had a comfortable, no-pressure experience—that’s exactly what we strive for. Aryanna is truly a gem, and we’re happy to hear she made the process smooth and pleasant from start to finish. Enjoy your new vehicle, and thank you for choosing Richard Lucas Chevrolet! 🚗😊

Ronnie was very easy to deal with throughout our whole

Ronnie was very easy to deal with throughout our whole interaction and did not come off being pushy like most other sales associates I have dealt with at other dealerships. Vinny was very good at explaining how everything with the new vehicle works. I would definitely purchase from Richard Lucas Chevrolet again as they had some of the best prices and staff that were easy to work with throughout my entire experience with purchasing my new 2025 Chevrolet Traverse.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Matt, Thank you so much for the great review and congratulations on your new 2025 Chevrolet Traverse! 🎉 We're thrilled to hear that Ronnie made the process easy and pressure-free—that’s exactly how car buying should feel. And big shoutout to Vinny for making sure you felt confident with all the new features before driving off. We truly appreciate your kind words and are so glad our pricing, service, and team all hit the mark. Enjoy every mile in your new Traverse, and welcome to the Richard Lucas Chevrolet family!